Recommended expert

Claus Rosenthal

Scrum Master

Claus Rosenthal
Altdorf bei Nürnberg, Germany

Experience

Jan 2023 - May 2025
2 years 5 months

Scrum Master

j&s-soft AG

  • Planning and facilitating Scrum meetings (daily stand-ups, sprint planning, sprint review, sprint retrospective)
  • Advising the Product Owner on defining sprint goals, developing user stories/product backlog items, goal achievement, and stakeholder management
  • Tracking and managing the defined sprint goals
  • Resolving problems and conflicts within the team
  • Creating, presenting, and following up on information to keep all stakeholders (Product Owner, development team, management) up to date
Sep 2020 - Dec 2022
2 years 4 months

Product Owner

NÜRNBERGER Versicherungsgruppe

  • Requirements engineering
  • Technical implementation and continuous development of the concept and roadmap
  • Creating user stories and managing the product backlog
  • Collaborating/coordinating with three external service providers (some English-speaking) and aligning timelines
May 2020 - Aug 2020
4 months

UX, consulting, concept

Mediengruppe Oberfranken MGO

  • Gathering requirements through stakeholder interviews
  • Heuristic evaluation of the existing system
  • Creating a new user concept
  • Developing a new business model together with the CDO
  • Iteratively creating a prototype/mockup
Nov 2018 - Feb 2020
1 year 4 months

Product Owner, UX, consulting, concept design

NÜRNBERGER Versicherungsgruppe

  • Gathering requirements through interviews with sales staff, field sales, and brokers
  • Structuring the requirements
  • Consolidating six previously separate sales platforms
  • Creating the roadmap
  • Communicating and coordinating up to the C-level
  • Creating epics and user stories
  • Conducting daily scrums, backlog refinements, sprint meetings, sprint reviews, and sprint retrospectives
  • Coordinating between external and internal teams, business and technical departments, and stakeholders
Jan 2017 - Oct 2018
1 year 10 months

Product Owner, UX, consulting, concept design

NÜRNBERGER Versicherungsgruppe

  • Requirements engineering: capturing the current state and identifying current requirements through user interviews
  • Aligning with market developments
  • Developing recommendations and courses of action
  • Developing a roadmap
  • Concept design and usability testing
  • UI design development
  • Developing and planning the rollout strategy
  • Filling the backlog with user stories
  • Coordinating with the CEO, head of HR, and works council
  • Managing the internal IT, external service providers, and internal departments
Apr 2016 - Dec 2016
9 months

UX, consulting, concept design

Nürnberger Insurance Group

  • Designing the online application flows
  • Coordinating UX
  • Leading the UX team
Jan 2016 - Dec 2019
4 years

Lecturer in Interaction Design

Coburg University of Applied Sciences

Nov 2015 - Mar 2016
5 months

Consulting, concept design

General Computing Center Ltd.

  • Intranet assessment
  • Management interviews
  • User interviews/contextual inquiries
  • Intranet scoping/design thinking workshop
  • Information/portal architecture
  • Page and navigation concept
  • Clickable prototype
Aug 2015 - Present
10 years 6 months

Independent consultant

Independent consultant

Jan 2014 - Dec 2015
2 years

Project management, consulting

BASF Crop Protection

  • Global business analysis with stakeholders (workshops / phone interviews)
  • Gathering internal and external expectations
  • Defining a target vision (services and activities)
  • Developing actions and a roadmap
  • Project management
Jan 2013 - Dec 2015
3 years

Senior Principal Consultant, UX Consultant / Account Manager / Project Manager

Namics

Jan 2013 - Dec 2013
1 year

Project Lead, Consulting

Messe München GmbH

  • Assessment of online marketing and sales issues
  • Strategy and design of new customer portals with targeted messaging
  • User experience design
  • Usability testing and qualitative analysis
  • Page, navigation, teaser, and order process design
  • Project management
Jan 2012 - Dec 2012
1 year

Consulting

Webasto SE

  • Intranet assessment
  • Management interviews
  • User interviews and contextual inquiries
  • Clustering
  • Intranet scoping workshop
  • Information and portal architecture
  • Page and navigation concept
  • Creation of a functional specification with wireframes
  • Clickable prototype
  • Usability testing and qualitative analysis
Jan 2010 - Dec 2010
1 year

Consulting, Concept Design

E.ON Vertrieb Deutschland GmbH

  • Consolidation of six sales company websites
  • Creation of a coordinated project plan
  • Creating a consistent user experience
  • Creation of new content
  • Usability testing and qualitative analysis
  • Creation of a functional specification with wireframes
  • Development and implementation of online contract signing
  • Coordination with product management, legal, and offline teams
Jan 2008 - Dec 2013
6 years

Head of Consulting (UX Focus)

Namics

Jan 2005 - Dec 2008
4 years

Senior Manager UX

Sapient

Jan 2004 - Dec 2005
2 years

Lecturer in Media System Design (msd)

Hochschule Darmstadt

Jan 2003 - Dec 2004
2 years

Senior Consultant, Team Manager for Web Portals

Avinci

Jan 2000 - Dec 2003
4 years

Head of Information Architecture

Pixelfactory GmbH

Jan 1996 - Dec 2000
5 years

Founding Member / Consultant

neustart corporate medialab

Skills

  • Project Management
  • Scrum Master
  • Product Owner
  • Agile Coach
  • Coaching
  • Scrum
  • Kanban
  • Devops
  • Atlassian Jira
  • Atlassian Confluence
  • User Experience
  • Digital Prototyping
  • User Testing
  • User Research
  • Design Systems, Atomic Design, Visual Design
  • Ux Strategy, Product Vision And Requirements Management

Operating Systems

  • Mac Os X 10.15
  • Microsoft Windows 10

Applications & Technologies

  • Atlassian Confluence
  • Atlassian Jira
  • Microsoft Office
  • Slack
  • Adobe Creative Suite Cc (Photoshop, Indesign, Illustrator, Xd)
  • Figma
  • Axure Rp Pro
  • Justinmind
  • Invision
  • Sketch

Expertise

  • Strategy Development And Implementation
  • Requirements Engineering
  • Project Management
  • Scrum
  • Kanban
  • Interim Management
  • User Experience
  • Customer Journey
  • Design Thinking
  • Personas
  • Usability Testing
  • Heuristic Evaluation
  • Din En Iso 9421-11 / -210
  • Intranet / Social Collaboration
  • Responsive Prototyping
  • User Interface Design
  • Interaction Design
  • Human-computer Interaction

Areas Of Application

  • Scrum Master
  • Product Owner
  • User Experience Design (Ux)
  • Concept Design
  • Prototyping
  • User Interface Design (Ui)
  • Strategy Development
  • Requirements Engineering

Engagement

  • Member Of German Upa E.v. (German Association For User Experience And Usability Professionals)

Languages

English
Advanced
German
Intermediate

Education

Oct 1993 - Jun 1997

HTW Dresden

Dipl. Des. (FH), Product design · Product design · Dresden, Germany

Certifications & licenses

Scrum Master

scrum.org

OKR Certification: Leadership And Goal Setting

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