Claus Rosenthal
Scrum Master
Experience
Jan 2022 - May 2025
2 years 5 monthsScrum Master
j&s-soft AG
- Planning and moderating Scrum meetings (Daily, Sprint Planning, Sprint Review, Sprint Retrospective)
- Advising the Product Owner on defining sprint goals, elaborating user stories/product backlog items, goal achievement and stakeholder management
- Tracking and controlling defined sprint goals
- Resolving problems and conflicts within the team
- Creating, presenting and following up on information to keep all parties (Product Owner, development team, management) informed
Sep 2020 - Dec 2022
2 years 4 monthsProduct Owner
NÜRNBERGER Versicherungsgruppe
- Requirements engineering
- Technical implementation and continuous further development of the concept and roadmap
- Creating user stories and managing the product backlog
- Collaborating with and managing three external service providers (partly English-speaking) and coordinating timelines
May 2020 - Aug 2020
4 monthsUX Consultant
Mediengruppe Oberfranken MGO
- Collecting requirements through stakeholder interviews
- Conducting a heuristic evaluation of the existing system
- Creating a new usage concept
- Developing a new business model in collaboration with the CDO
- Iteratively creating a prototype/mockup
Nov 2018 - Feb 2020
1 year 4 monthsProduct Owner, UX Consultant
NÜRNBERGER Versicherungsgruppe
- Gathering requirements through approximately 25 interviews with different user groups (internal/external sales staff, brokers, general agents, editors)
- Developing a new usage concept, defining the information architecture and creating initial prototypes
- Optimizing prototypes through usability tests as a basis for later epics and user stories
- Structuring requirements and consolidating six previously separate sales platforms
- Creating the roadmap and communicating with C-level stakeholders
- Creating epics and user stories
- Conducting Daily Scrums, backlog refinements, sprint meetings, sprint reviews and sprint retrospectives
- Coordinating between external and internal teams, business and technical departments, and stakeholders
Jan 2016 - Oct 2018
1 year 10 monthsProduct Owner, UX Consultant
NÜRNBERGER Versicherungsgruppe
- Conducted over 60 interviews and 10 contextual inquiries to gather requirements and created first prototypes/click dummies
- Convinced executive management and works council to introduce a social intranet leading to a fivefold increase in usage
- Requirements engineering including as-is analysis and identifying current user requirements
- Benchmarking with market developments
- Developing recommendations and a roadmap
- Concept creation and usability testing
- UI design development
- Planning and executing the introduction strategy
- Populating the backlog with user stories
- Coordinating with the CEO, head of HR and works council
- Managing internal IT, external service providers and internal business units
Apr 2016 - Dec 2016
9 monthsUX Consultant
NÜRNBERGER Versicherungsgruppe
- Conceptualized the first digital application process for NÜRNBERGER Versicherung
- Created wireframes and a prototype in coordination with business and technical departments
- Led the UX team
- Coordinated UX activities
Nov 2015 - Mar 2016
5 monthsIntranet Consultant
Allgemeines Rechenzentrum GmbH
- Conducted an intranet assessment
- Carried out management interviews and user interviews/contextual inquiries
- Facilitated intranet scoping/design thinking workshops
- Developed the information/portal architecture, page and navigation concept
- Created a clickable prototype
Jan 2013 - Dec 2015
3 yearsSenior Principal Consultant, UX Consultant, Account Manager, Projektmanager
Namics
- Provided UX consulting and account management
- Managed projects end-to-end including conception, strategy and client coordination
Jan 2008 - Dec 2014
6 yearsHead of Consulting (UX Schwerpunkt)
Namics
- Led the consulting department with a focus on user experience
- Managed client engagements, strategy development and solution delivery
Jan 2004 - Dec 2009
4 yearsSenior Manager UX
Sapient
- Led UX teams and projects from strategy through implementation
- Coordinated cross-functional teams and stakeholders
Jan 2004 - Dec 2005
2 yearsLecturer Media System Design (msd)
Hochschule Darmstadt
- Taught courses in media system design
- Developed curricula and evaluated student projects
Jan 2003 - Dec 2004
2 yearsSenior Consultant, Team Manager Webportals
Avinci
- Managed a team responsible for web portal development
- Consulted on architecture, design and implementation
Jan 1999 - Dec 2004
4 yearsHead of Information Architecture
Pixelfactory GmbH
- Led the information architecture function
- Designed and implemented IA strategies for client projects
Jan 1996 - Dec 2000
5 yearsFounding Member, Consultant
neustart corporate medialab
- Co-founded the corporate medialab and provided consulting services
- Developed interactive interfaces and UX solutions for clients
Summary
Projektsteuerung
- Scrum Master, Product Owner, Agile Coach
- Coaching, Scrum, Kanban, DevOps
- Atlassian Jira, Atlassian Confluence
User Experience
- Digital Prototyping
- User Testings
- User Research
- Design Systeme, Atomic Design, Visual Design
- UX Strategy, Product Vision und Requirements-Management
Languages
German
Native
English
Advanced
Education
Oct 1993 - Jun 1997
HTW Dresden
Dipl. Des. (FH) · Produktgestaltung · Dresden, Germany
Certifications & licenses
Scrum Master
scrum.org
OKR Certification: Leadership and Goal Setting
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