Chan-ho Yun - Issue Manager | FRATCH

en
de

Korea, Republic of

Experience

Jul 2023 - Present

2 years 7 months

Korea, Republic of

Issue Manager

Teleworks

Reporting program errors that occur in software to the customer and how to handle them through meetings
Creating Excel and PowerPoint materials to report error status

Mar 2021 - Aug 2021

6 months

Daejeon, Korea, Republic of

Head of Sales

Glassdome Korea

Analyzed data and customer insights to optimize smart factory solutions
Secured ₩700M in government-funded projects through strong proposal writing and research

Apr 2020 - Feb 2021

11 months

Korea, Republic of

Business Development Manager

Advantech Korea

Researched market trends in AI, IoT, and industrial automation to develop new business lines
Collaborated with global HQ to evaluate product performance and regional data insights

Jul 2015 - Sep 2018

3 years 3 months

Korea, Republic of

Sales Manager

INGUN Korea

Established Korean branch; conducted in-depth market and competitor analysis
Managed localization and communication with HQ to align product strategies

Summary

Skilled in online research, critical thinking, and evaluating data relevance.

Proven ability to work independently with precision, meet tight deadlines, and communicate insights clearly.

Strong understanding of Korean culture and global tech trends — ideal for AI search quality and QA review.

Skills

Online Research
Critical & Analytical Thinking
Search Quality & Relevance Judgment
Self-motivated Remote Work Discipline
Tools: Sap, Salesforce, Ms Office, Cloud Platforms (Aws, Ai Analytics)

Languages

Korean

Native

English

Advanced

Education

Kyunghee University

B.S. · Computer Engineering · Korea, Republic of

Certifications & licenses

AI For Everyone

Coursera

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