Erald Kerciku

AWS Cloud Solutions Architect

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Erfurt, Germany

Experience

Jan 2022 - Present
4 years 1 month
Erfurt, Germany

AWS Cloud Solutions Architect

Niva - Cloud Services

  • I design and implement secure and scalable cloud solutions tailored to business unique needs
  • I help clients leverage the full potential of AWS while ensuring the highest levels of data protection and compliance
Jan 2022 - Present
4 years 1 month
Germany

Software Tester

Testio GmbH

  • Identified bugs and technical problems on web and applications
  • Paid particular attention to potential security vulnerabilities that could compromise the integrity, confidentiality, or availability of the client's website or mobile application
  • Collaborated closely with the development team to address any identified issues, providing detailed reports and recommendations for improving the overall security posture of the web and app
  • Ensured that the client's software functions correctly and maintains a strong defence against potential security threats, safeguarding sensitive data and user privacy
Jan 2016 - Dec 2022
7 years
Tiranë, Albania

Customer Account Consultant

Prodata Ltd

  • Assisted clients in navigating complex financial products and services while providing high quality customer service
  • Collaborated with clients to understand their needs and goals, provided relevant product and service recommendations, and helped them make informed decisions
  • Managed client accounts, processed transactions, and resolved any issues that arose
  • Utilized strong communication, analytical, and problem-solving skills
Jan 2015 - Dec 2016
2 years
Tiranë, Albania

Team Supervisor

SosTariffe.it

  • Led a team of 10 customer service representatives to provide top-notch support to clients
  • Worked closely with each team member to ensure they were properly trained, motivated, and equipped with necessary resources to succeed
  • Monitored team performance and provided regular feedback and coaching to help them achieve their targets and deliver outstanding service
  • Reported team metrics to senior management and collaborated with other departments to drive process improvements
Jan 2012 - Dec 2015
4 years
Tiranë, Albania

Senior Sales Agent

Accueil.it

  • Built and maintained relationships with clients and generated new business opportunities
  • Worked closely with clients to understand their needs and provide customized solutions to meet their goals
  • Managed the sales pipeline, negotiated contracts, and achieved sales targets
  • Utilized strong communication, negotiation, and problem-solving skills

Summary

Proficient in security operations, including threat detection, incident response, and security monitoring.

Demonstrated ability to provide insights and recommendations to enhance security operations and mitigate risks.

Familiarity with cloud security principles, including designing secure cloud architectures and assessing cloud providers security controls.

Knowledgeable in security frameworks such as NIST, ISO, and CIS, with practical experience in conducting risk assessments and vulnerability management.

Effective communication and collaboration skills, enabling successful coordination with stakeholders, cross-functional teams, and senior leadership to support cybersecurity objectives.

Skills

  • Network And App Security

  • Incident Handling

  • Forensics

  • Malware Analysis

  • Ethical Hacking And Incident Response

  • Secure Design Principles

  • Risk Management

  • Threat Intelligence

  • Cloud Security

  • Effective Communication

  • Adaptability And Flexibility

  • Problem-solving And Critical Thinking

  • Teamwork And Collaboration

  • Time Management And Organization

  • Quick Thinking And Reaction

Languages

Albanian
Native
English
Advanced
Italian
Advanced
German
Intermediate

Education

Oct 2010 - Jun 2015

Polytechnic University of Tirana

Geoinformatic Engineering · Geoinformatic Engineering · Tiranë, Albania

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