Dara Jeong
Bilingual AI Content Specialist
Experience
Bilingual AI Content Specialist
OpenAI
Consulted on Korean AI content to improve prompt effectiveness, cultural accuracy, and user-facing language quality
Advised on edge cases and model behavior to support LLM fine-tuning and scalable, human-centered AI communication
Korean Language Editor
Apple (via Grey)
Refined UX, marketing, and AI function copy across Apple’s platforms, enhancing clarity, tone, and cultural relevance
Applied a user-first lens to interface and promotional content in collaboration with cross-functional teams
UX Localization Specialist – Korea
Airbnb (via Translated)
Reviewed and developed culturally resonant UX and AI-generated content, ensuring alignment with Airbnb’s voice and experience goals
Enhanced clarity, tone, and usability across web and app interfaces to deliver intuitive experiences for Korean users
Language Lead (Korean)
Meta (via iMerit)
Led teams of 15+ linguists in AI-driven language projects, mentoring them to deliver consistent, culturally accurate Korean content
Led Korean content QA for AI training datasets, ensuring linguistic accuracy, cultural nuance, and consistency across high-volume projects
Trained and led 15+ linguists to uphold quality standards in Korean grammar, semantics, and honorifics for LLM development
UX Language Consultant
PolyAI
Refined Korean conversational AI with NLP teams, focusing on tone, error analysis, and voice UX for clients like FedEx
Optimized voice content to improve clarity and trust, reducing support friction and enhancing user experience
Senior UX Language Validator - Korea
Google (via Jellyfish)
Conducted deep linguistic QA for AI-generated Korean content, ensuring fidelity to grammar, semantics, and local nuances
Analyzed edge cases in Korean grammar and semantics to enhance AI model accuracy and robustness
UX Language Lead – Korea
FARFETCH
Reduced customer support tickets by 20% by refining UX microcopy and localizing key user flows for Korean audiences
Contributed to a 30% GTV increase through culturally relevant content updates informed by user research and content audits
Led a team of 5 UX writers to deliver consistent, scalable B2B and B2C AI-driven content aligned with FARFETCH’s global brand voice
Summary
I craft culturally resonant Korean content for UX and AI systems, with expertise in LLM training, prompt evaluation, and content QA.
Skills
Linguistic Analysis & Qa
Ai Content Evaluation
Conversational Ux
Language Adaptation
Cultural Localization
Usability & Emotional Clarity
Chatgpt
Gamma
Figma
Notion
Miro
Jira
Trello
Monday.com
Google Workspace
Microsoft Office
Cms
Xtm
Sdl Trados Studio
Languages
Education
University of the Arts London
BA in Fashion Buying and Merchandising · Fashion Buying and Merchandising · London, United Kingdom · First Class Honors
University of the Arts London
Diploma in Professional Studies in Fashion Business · Professional Studies in Fashion Business · London, United Kingdom · First Class Honors
Certifications & licenses
Ai For Designers
IxDF
Human-Computer Interaction
OpenAI
Ux Writing Certificate
Ux Writing Hub
Foundations Of User Experience (Ux) Design
Google (via Jellyfish)
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