FRATCH

Recommended expert

London, United Kingdom

Experience

Jan 2017 - Aug 2023

6 years 8 months

London, United Kingdom

UX Design Manager

Schroders

Managed a cross border team of designers and developers in delivering a React component library with over 200 components for desktop and mobile apps (both native and progressive web) to support Global Tech’s software delivery
Deployed the component system into templates driven by a headless content management system to deliver over 140 websites across the global business
Designed an OpenAI document analysis tool leveraging the power of the large language model AI within a closed and secure environment, allowing quick summarisation of contracts and other key documents irrespective of the source or target language
Developed a search tool to query a global Salesforce meeting notes database with automatic category generation and interactive filtering, enabling insights on client sentiment, redemption risk, and sales opportunities
Provided customer experience consulting services for key client-facing projects, conducting UX design reviews, discovery sessions, design integration, workshop facilitation, design training, and mentoring

Jan 1986 - Dec 2016

31 years

Milton Keynes, United Kingdom

Founder & Creative Director

Tregartha Dinnie Ltd

Revamped an educational equipment manufacturer’s global online project in 68+ countries, supporting teachers, academics, and architects in creating rich learning environments through brand creation, user experience design, and optimized content templates
Designed and developed a high availability, content-driven, multilingual global website for Araldite Industrial Adhesives, boosting global industrial traffic from 200 to 14,000+ unique visitors a month with an enriched content offer
Created the brand identity for TescoDirect and structural design for its associated catalogue and website, constructed a template framework for catalogue auto page population, and devised a content creation programme building copy for 13,000 SKUs in 12 weeks while establishing and running the design team in the first season
Initiated marketing and brand solutions for Majestic, a global marketing search engine and backlink index, increasing visibility and credibility in the SEO and SEM industry and establishing leadership in its domain
Generated product brand designs for Bidvest (3663), including brand naming, research, development, and application, enabling brand value propositions to be established, maximizing revenue and defending market position
Designed and built a digital trade sales catalogue for Hasbro toys to manage continual changes in product specification across over 250 SKUs in the Toy Fair pre-buying season

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Chemical (31 years), Education (31 years), Information Technology (31 years), Manufacturing (31 years), Media and Entertainment (31 years), and Professional Services (31 years).

Chemical

Education

Information Technology

Manufacturing

Media and Entertainment

Professional Services

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (37.5 years), Product Development (37.5 years), Marketing (31 years), Research and Development (31 years), Sales (31 years), and Project Management (6.5 years).

Information Technology

Product Development

Marketing

Research and Development

Sales

Project Management

Summary

Results-driven Principal UX/UI Designer with a background in digital design and technology, working in both Design, Product and Technology. Managed the successful project to deliver a comprehensive React UI component Design System at Schroders, reducing the development effort and time to market by 30% across digital projects. Possesses a strong entrepreneurial mindset and a deep understanding of customer needs and engagement channels. Experienced in running a successful Digital, Brand, and Communications Agency for over 30 years. Skilled in advocating for and delivering real change within the User Experience space at Schroders. Well-versed in current developments in Technology and Fintech, contributing to digital transformation dialogues. A creative thinker, adept at building strong professional relationships and engaging diverse audiences.

Skills

Agile Framework: Certified Pspo1 Product Owner With Experience In Safe Agile. Experience With Azure Devops And Jira.
Leadership: Managed Cross Border Teams And Mentorship Of Junior Team Members.
Budgeting And Resource Planning, Project Management And Reporting.
Change Management And Consensus Building Skills To Foster Partnerships And Garner Support For Transformative Initiatives.
User Experience: Nng Ux Management Qualified And Experienced Workshop Facilitator.
Design: Background In Visual Design And Branding, Expert Use Of Adobe Creative Cloud, Figma And Sketch. Advanced Use Of Invision Dsm And Zeroheight.
Research: Proficient In Quantitative And Qualitative User Research Methods. Google Analytics, Tealium And Other Tracking Technologies.
Strategy: Journey Mapping, Product Discovery, Service Blueprinting, And Content Strategy.
Copywriting: Experienced In Creating Compelling Content.

Languages

English

Advanced

Education

DeMontfort University

BA (Hons), Graphic Design · Graphic Design · Leicester, United Kingdom · 2.1

Certifications & licenses

IBM Enterprise Design Thinking Practitioner

Microsoft Azure Fundamentals

NNg DesignOps: Scaling Design And User Research

NNg UX Management Certificate

Professional Scrum Product Owner 1 (PSPO1)

Service Design Training (Inviqa)

Profile

Created

August 2023

Last Update

May 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Don based?

Don is based in London, United Kingdom.

What languages does Don speak?

Don speaks the following languages: English (Advanced).

How many years of experience does Don have?

Don has at least 38 years of experience. During this time, Don has worked in at least 2 different roles and for 2 different companies. The average length of individual experience is 19 years and 10 months. Note that Don may not have shared all experience and actually has more experience.

What roles would Don be best suited for?

Based on recent experience, Don would be well-suited for roles such as: UX Design Manager, Founder & Creative Director.

What is Don's latest experience?

Don's most recent position is UX Design Manager at Schroders.

What companies has Don worked for in recent years?

In recent years, Don has worked for Schroders.

Which industries is Don most experienced in?

Don is most experienced in industries like Chemical, Education, and Information Technology (IT). Don also has some experience in Manufacturing, Media, Entertainment and Publishing, and Professional Services.

Which business areas is Don most experienced in?

Don is most experienced in business areas like Information Technology (IT), Product Development, and Marketing. Don also has some experience in Research and Development (R&D), Sales, and Project Management.

Which industries has Don worked in recently?

Don has recently worked in industries like Banking and Finance.

Which business areas has Don worked in recently?

Don has recently worked in business areas like Information Technology (IT), Product Development, and Project Management.

What is Don's education?

Don holds a Bachelor in Graphic Design from DeMontfort University.

Does Don have any certificates?

Don has 6 certificates. Among them, these include: IBM Enterprise Design Thinking Practitioner, Microsoft Azure Fundamentals, and NNg DesignOps: Scaling Design And User Research.