Bharatkumar Ojha
Senior Scrum Master
Experience
Senior Scrum Master
ASML NL BV
- Organized and facilitated Scrum ceremonies including project planning, daily stand-ups, sprint reviews, retrospectives, and release planning
- Utilized JIRA to create roadmaps, manage sprint planning, and support Kanban teams
- Tracked sprint metrics such as velocity and burndown charts to provide transparency and drive continuous improvement
- Managed four Scrum teams of six members each, ensuring alignment with Agile principles and best practices
- Supported seven cross-functional DevOps teams in enhancing Agile maturity and efficiency through tailored coaching and mentoring
- Implemented Agile processes at scale and advised on DevOps competencies, resulting in increased team engagement and quality
- Collaborated with leadership to identify improvement priorities and translated IT strategy into actionable team development plans
Digital Scrum Master / Agile Coach / Product Manager
GEA NL BV
- Organized and facilitated project planning, daily stand-ups, reviews, retrospectives, sprint and release planning, demos, and other Scrum meetings for IoT devices connected to machines and live data streaming
- Managed multiple Scrum teams for front-end and Cloud (data and data integration) teams using Azure
- Used JIRA for sprint planning and reporting velocity and burndown metrics
- Tracked and communicated team velocity and development metrics to stakeholders and management
- Guided multiple DevOps teams in adopting Agile methodologies, resulting in increased delivery efficiency and team satisfaction
- Fostered an engineering culture based on collaboration, innovation, and continuous delivery
- Conducted performance dialogues to evaluate team performance and identify improvement opportunities
- Developed and delivered workshops and training sessions to enhance team skills in DevOps practices and Agile mindset
Scrum Master / Lead
Luxoft BV a DXC company
- Served as Scrum Master for DevOps management across two delivery teams
- Managed stakeholders and digital aspects of projects
- Defined scope and responsibilities of operations teams
- Analyzed operational support requirements
IT Project Scrum Master
PrioTicket
- Managed IT projects using Agile ways of working
- Created sprint planning and roadmaps for online holiday booking systems
- Managed IT costs and deliveries
- Estimated workload and handled peak periods
- Set up an operations team based on previous information
- Managed technical deliveries for applications based on Java and React
Scrum Master / Release Train Engineer
De Lage Landen (DLL)
- Managed deliverables, resources, and stakeholder engagement for front-end, middleware (Azure cloud), and back-end teams involved in data integration and customer interactions for KYC initiatives
- Led four Scrum teams of seven members each, including two cross-functional teams, to ensure alignment with Agile principles
- Collaborated with stakeholders to define steering and governance mechanisms, KPIs, and SLAs
- Organized 24/7 support and continuous improvement focused on customer satisfaction, service quality, and support enhancements
- Improved operational and service processes
- Architected solutions considering technical debt and captured requirements into IT solutions
- Documented solution direction in the Product Solution Architecture (PSA) following best ITSM practices
Technical Lead
Cognizant Technology Solutions
- Served as technical and functional lead for internal risk applications at ING Insurance
- Provided functional and technical support following incident management, problem management, and change process models
- Executed daily system checks
- Managed software installation and user credential creation
- Applied patches and updates
Technical Lead
Cognizant Technology Solutions
- Led two teams (UNIX and Core Java support) for JP Morgan Chase
- Troubleshot, coordinated, and managed interface issues through to resolution
- Handled crisis and incident management, ensuring adherence to incident and problem management processes
Analyst
Amdocs
- Worked on incident management team as incident manager for Bell Canada
- Troubleshot, coordinated, and resolved interface issues
- Provided technical support and fixed MS Office issues
Summary
To join an organization that gives me an opportunity to showcase my skills and helps me gain practical exposure in business sector.
Dynamic and results-oriented Scrum Master with over 15 years of experience in large enterprise environments, particularly within the banking and financial services sector. Successfully managed four Agile teams, each consisting of eight members, to drive high performance and foster collaboration. Proven track record of enhancing cross-functional team dynamics and implementing continuous improvement initiatives through Agile and Scrum best practices. Proficient in leveraging DORA metrics to optimize team performance and delivery flow while cultivating a collaborative and innovative engineering culture. Experienced in adhering to LeSS principles and Agile artifacts to ensure effective project delivery. Adept at providing support for sprint teams using Azure DevOps and JIRA, including specialized teams focused on Data and Data Integration. Served as a Technical Lead with expertise in SAP integrations, overseeing processes from Quotation to Order Processing.
Skills
Industry Experience
- Investment Management, Leasing
- Insurance And Telecom.
- Manufacturing & Distribution
Business Skills
- It Delivery Lead (Team Management) 10 Years
- It Operations (Infra/user Management/other Teams) 8 Years
- Agile Coach/scrum Master 8 Years
- Dora Metrics & It Performance Improvement 8 Years
- Devops Coaching & Mentorship 4 Years
- It Testing, Performance Metrics & Dashboarding 10 Years
- Leasing, Finance, Systems Engineering 6 Years
It Skills
- Programming And Scripting (Core Java & Shell Scripting) 3 Years
- Database (Oracle, Sybase) 9 Years
- Db/sql/plsql, Apache 9 Years
- Tools (Citrix, Control-m, Eclipse, Sonarqube, Git, Vsts, Team City, Svn) 9 Years
- Manual Testing 9 Years
- Restapis 5 Years
- Ms Azure, Windows Server, Workplace Service, O365 5 Years
- Sap / Integration C4c 2 Years
- Jira And Jira Align 3 Years
Languages
Education
University of Pune
Bachelor of Computer Science · Computer Science · Pune, India
Certifications & licenses
Certified Scrum Master
ITIL V 3.0
PM2 Agile Certified
PSM-I
PSM-II
SAFe
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