Bharatkumar O. - Senior Scrum Master

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Eindhoven, Netherlands

Experience

Sep 2022 - Dec 2024

2 years 4 months

Netherlands

Senior Scrum Master

ASML NL BV

Organize and facilitate essential Scrum ceremonies, including project planning, daily stand-ups, sprint reviews, retrospectives, and release planning
Utilize JIRA to create roadmaps, manage sprint planning, and support teams working in Kanban
Track sprint metrics such as velocity and burndown charts to provide transparency and drive continuous improvement
Manage four Scrum teams, each consisting of six members, ensuring alignment with Agile principles and best practices
Support seven cross-functional DevOps teams in enhancing their Agile maturity and efficiency through tailored coaching and mentoring
Drive ongoing improvements in Agile practices, empowering teams to take full ownership of their delivery flow and outcomes
Implement Agile processes at scale and advise on DevOps competencies that result in increased team engagement and quality of work
Collaborate with leadership to identify improvement priorities and translate IT strategy into actionable plans that support team development

Oct 2021 - Jun 2022

9 months

Netherlands

Digital Scrum Master / Agile Coach / Product Manager

GEA NL BV

Organize and facilitate project planning, daily stand-ups, reviews, retrospectives, sprint and release planning, demos, and other Scrum-related meetings for IoT devices connected to machines and live data streaming for end consumers
Manage multiple Scrum teams for front-end and cloud (data and data integration) teams (Azure) and use JIRA for sprint planning and reporting metrics such as velocity and burndown
Track and communicate team velocity and other development metrics to affected teams and management
Guide multiple DevOps teams in adopting Agile methodologies, resulting in increased delivery efficiency and team satisfaction
Foster an engineering culture based on key DevOps values: collaboration, innovation, and continuous delivery, leading to enhanced team cohesion
Conduct regular performance dialogues to evaluate team performance and identify opportunities for improvement
Develop and deliver workshops and training sessions to enhance team skills in DevOps practices and Agile mindset

May 2020 - Oct 2020

6 months

Netherlands

Scrum Master / Lead

Luxoft BV a DXC Company

Act as Scrum Master for DevOps management for two delivery teams
Manage stakeholders and digital aspects of projects
Define scope and responsibilities of operations teams
Analyze operational support processes

Feb 2020 - Mar 2020

2 months

Netherlands

IT Project Scrum Master

PrioTicket

Manage IT projects using Agile methodologies
Create sprint planning and roadmaps for online holiday booking systems
Manage IT costs and deliveries
Estimate workload and handle peak periods
Set up an operations team based on previous information
Manage technical deliveries for applications based on Java and React

Oct 2012 - Jan 2020

7 years 4 months

Netherlands

Scrum Master / Release Train Engineer

De Lage Landen (DLL)

Manage deliverables, resources, and stakeholder engagement for front-end, middleware (Azure cloud), and back-end teams involved in data integration and customer interactions for KYC initiatives
Lead four Scrum teams, each of seven members including two cross-functional teams, ensuring alignment with Agile principles and effective collaboration
Deliver business and infrastructure solutions and work with stakeholders to define steering and governance mechanisms, KPIs, and SLAs
Organize 24/7 support and drive continuous improvement to increase customer satisfaction, service quality, and support improvements
Work on process improvement at operational and service levels
Architect solutions with consideration of technical debt and capture requirements into IT solutions
Define product solution architecture following ITSM best practices

Oct 2011 - Sep 2012

1 year

Netherlands

Technical Lead

Cognizant Technology Solutions

Serve as technical and functional lead for internal risk applications at ING Insurance
Provide functional and technical support following incident management, problem management, and change processes
Execute daily checks and install software patches
Create credentials for existing users

Feb 2009 - Sep 2011

2 years 8 months

India

Technical Lead

Cognizant Technology Solutions

Technical lead for two teams: UNIX and Core Java support at JP Morgan Chase
Troubleshoot, coordinate, and manage interface issues through to resolution
Lead crisis and incident management, escalations, and ensure adherence to incident and problem management processes

Sep 2007 - Feb 2009

1 year 6 months

India

Analyst

Amdocs

Analyze and manage incident management processes for Bell Canada
Troubleshoot, coordinate, and manage interface issues through to resolution
Provide technical support and fix MS Office issues

Summary

Dynamic and results-oriented Scrum Master with over 15 years of experience in large enterprise environments, particularly within the banking and financial services sector. Successfully managed four Agile teams, each consisting of eight members, to drive high performance and foster collaboration. Proven track record of enhancing cross-functional team dynamics and implementing continuous improvement initiatives through Agile and Scrum best practices. Proficient in leveraging DORA metrics to optimize team performance and delivery flow while cultivating a collaborative and innovative engineering culture. Experienced in adhering to LeSS principles and Agile artifacts to ensure effective project delivery. Adept at providing support for sprint teams using Azure DevOps and JIRA, including specialized teams focused on Data and Data Integration. Served as a Technical Lead with expertise in SAP integrations, overseeing processes from Quotation to Order Processing.