Edo Boorsma - Senior Business Analyst

Sint Annaparochie, Netherlands

Experience

Mar 2024 - Dec 2024

10 months

Cham, Switzerland

Senior Business Analyst

AMAG

Working on the project to renew the Dealer Workbench (DWB), the application for dealers to order vehicles.
Gathering requirements and structuring processes.
Creating use cases for the new SAP Fiori-based application.
Supporting testing of the application up to the go-live on January 1.
Using SAP, Fiori, Jira, Confluence, BPMN and use cases.

Sep 2020 - Sep 2020

1 month

Analyst

Idemia

Working as an analyst.

Aug 2020 - Present

5 years 6 months

Netherlands

Senior Business Analyst/Deputy Product Owner

DUO (Ministry of Education, Culture and Science)

Serving as Senior Business Analyst and Deputy Product Owner for the Scrum teams "Status Financing" in the schools and universities area.
Coordinating and refining business rules, processes, use cases, user stories and XSDs.
Designing interfaces, including APIs, RESTful, YAML, SOAP and XML.
Aligning with domain architects and sharing selected solutions within the team and with customers nationwide.
Taking on all Product Owner tasks from October 2020 to August 2021 due to an absence, including backlog maintenance and prioritization.
Taking on Scrum Master duties from July 2022 to October 2023 to improve team performance after a DevOps team rotation.
Developing decision papers for the future technical and process direction of Status Financing (Java, Powercenter, MagicDraw, RMS).
Analyzing and optimizing business processes, considering complex laws and regulations.
Using technologies and methods such as Java, SQL, Kanban, Scrum, Jira, Confluence, MagicDraw, SoapUI, VMWare, SOA, UML, BPMN and GDPR.

Apr 2020 - Present

5 years 10 months

Ceramist

Erdijn Keramiek

Founded and ran my own ceramics company.
Focused on hands-on work and creativity as a complement to my IT work.

Oct 2019 - Oct 2019

1 month

Analyst

Idemia

Working as an analyst.

Aug 2019 - Sep 2019

2 months

Munich, Germany

Business Consultant One DB

BMW AG

Worked as a Business Consultant for the One DB project.

Apr 2019 - Present

6 years 10 months

Freelancer / Analyst / Product Owner

Dialectict

Worked as a freelance Analyst and Product Owner.

Apr 2019 - Mar 2024

5 years

Apeldoorn, Netherlands

Solution Architect / Business Analyst

Belastingdienst (Tax Office)

Worked as a Business Analyst in the "Uitfasering DAS" project phasing out the old digital archive.
Researched migration options, efficiency, and feasibility of the archive migration.
Documented designs, non-functional requirements, and mapping of old to new metadata.
Created a migration process plan for the new GDA archive system based on IBM FileNet.
Managed challenges related to missing interface documentation and large data volumes in a live environment.
Took on the role of archive system architect after the temporary halt of the migration.
Developed solution architectures (SA) for various system changes.
Advised on designing the Generic Document and Archive System (GDA) to support case-based work.
Used SQL, Jira, XML, use cases, user stories, BPMN, AVG, SOA, IBM FileNet, Confluence, mainframe, COBOL, Java, DAS, MQ, and IBM Message Broker.

Apr 2018 - Jun 2019

1 year 3 months

Groningen, Netherlands

Business Analyst / Scrum Master

DUO (Ministry of Education)

Worked as a Business Analyst and Scrum Master in the Scrum team for the Secondary School Funding Status.
Responsible for functional analyses and agile process support.
Used Java, SQL, Jira, Confluence, Trello, MagicDraw, SoapUI, VMWare, XML, and JSON.

Aug 2016 - Mar 2018

1 year 8 months

Cologne, Germany

Business Analyst / Scrum Master

ERGO / DKV

Supported the "EASY" project in private health insurance, a system for improved broker advice.
Learned the complex German health insurance system to define requirements for innovative features.
Created user stories and test cases in HP ALM and managed implementation.
Trained developers, analysts, Scrum Masters, and Product Owners in Agile/Scrum.
Served as Scrum Master from January 2017 to July 2017, organizing all events.
Promoted agile practices and helped the team switch from waterfall specs to iterative development.
Used TFS, HP QC/ALM, MS Access, SQL, SharePoint, Visual Studio, .NET, C#, SQL Server, Citrix, and Enterprise Architect.

Mar 2015 - Jan 2016

11 months

Hoofddorp, Netherlands

Manager IT/Analyst/Scrummaster

MultiTankcard

Supported and professionalized the IT department with 10 Oracle developers.
Implemented Agile/Scrum as a development methodology to improve results and job satisfaction.
Trained team members and stakeholders in agile methods.
Identified, analyzed, and designed various business processes.
Led the SEPA implementation (B2B and Core).
Designed the card issuance process for freelancers and SMEs.
Conceptualized interfaces to public transport, taxis, and parking facilities.
Managed the development and rollout of a parking app (iOS, Android, Web), including RFP creation and vendor selection.
Designed a secure procedure for PIN and card issuance.
Used MS Visio, ERD, BPMN, SQL, MS Project, Oracle PL/SQL, Oracle Designer, and messaging APIs.

Feb 2011 - Feb 2015

4 years 1 month

Munich, Germany

Business Consultant

BMW AG

Supported the IVS-R ordering system for new vehicles of the BMW, MINI, and BMW-i brands.
Analyzed issues, gathered requirements, and specified functional changes.
Managed offshore development teams in the US and India.
Coordinated data migration for the IVS-R rollout in markets including Canada, Korea, and Brazil, including fit-gap analyses.
Implemented automated standard sales figures (KPIs) in global markets like Australia, China, Germany, Japan, and the USA.
Analyzed discrepancies between reported and automated sales figures in SAP to optimize board calculations.
Supported markets in goal discussions through detailed process analyses.
Used SQL, Excel, VBA, ERD, UML, BPMN, HP QC/ALM, Oracle, DB2, SAP, and messaging systems.

Aug 2010 - Jan 2011

6 months

Schiedam, Netherlands

Employee Portal Project Manager

Facilicom

Managed the project to create an employee portal for Axxicom Thuishulp.
Integrated CMS features such as blogs, forums, manuals, and application forms.
Implemented functions to view and download pay slips and timesheets.
Embedded a link to the RostarCAS planning tool.
Conducted RFPs, vendor interviews, and contract negotiations.
Coordinated the ICT department to implement system integrations with AS/400 and identity and access management.
Used Citrix, .NET, MS SQL Server, C#, SwordFish CMS, XML, XSD, SOAP, and APIs.

Jul 2007 - Jul 2010

3 years 1 month

Zwolle, Netherlands

Team Lead

vts Politie Nederland

Coordinated the migration of various applications for the eight northern police forces.
Migrated intranets and specialized applications like Corsa and Planon.
Led the decommissioning of around 50 legacy applications.
Led a knowledge team of up to 16 people and managed migration teams.
Prepared consolidation reports and project planning.
Ensured project success through coaching and feedback while managing limited qualitative and quantitative resources.
Used Oracle, MS SQL Server, Citrix, BPM, Planon, Corsa, ITIL, OTAP, and .NET.

Aug 2006 - Jun 2007

11 months

Netherlands

Functional Designer/Deputy Project Manager

Achmea Zorg

Worked as a functional designer and deputy project manager.

Jun 2006 - Aug 2006

3 months

Netherlands

EI-Messages Analyst

CVZ/Zorginstituut

Analysis of EI messages.

Jul 2004 - May 2006

1 year 11 months

Netherlands

Project Manager / System Analyst

PinkRoccade HR-Services

Worked as project manager and system analyst.

Dec 2003 - Dec 2004

1 year 1 month

Netherlands

Project Manager / System Analyst

Avéro | Achmea

Worked as project manager and system analyst.

Apr 2003 - Jun 2019

16 years 3 months

Team Lead / Scrum Master / Analyst

Ventus

Many years in various roles as team lead, scrum master and analyst across various client projects.

Apr 2003 - Dec 2003

9 months

e-Consultant / Project Manager

Ventus-e

Worked as e-Consultant and project manager.

Aug 2002 - Oct 2002

3 months

Netherlands

Project Manager

Topland | Achmea

Worked as a project manager.

Apr 2002 - Jul 2002

4 months

Netherlands

Test Analyst/Test Manager

Aegon

Worked as a Test Analyst and Test Manager.

Sep 2001 - Dec 2002

1 year 4 months

Project Manager

CMG

Worked as a project manager.

Sep 1996 - Mar 2002

5 years 7 months

Netherlands

IT Manager / Developer / Project Manager

Topland | Achmea

Continuous growth from software developer to IT manager to project manager.
Responsible for application development and IT management tasks.
Led IT projects within the Topland/Achmea organization.

Jun 1995 - Dec 1996

1 year 7 months

Utrecht, Netherlands

Analyst/Developer

Academisch Ziekenhuis Utrecht

Worked as an analyst and software developer.

Summary

I am a Scrum Master, project manager and business consultant/analyst with a businesslike approach and I work pragmatically when needed. My overview, my creative and analytical skills and my results-driven attitude allow me to get to the heart of complex issues quickly and come up with innovative solutions without losing sight of the big picture. I have a good sense of humor, am helpful and very involved with my projects and team members. I have experience as a Scrum Master, agile coach and analyst in large agile English and German-speaking client environments such as AMAG, BMW and ERGO/DKV. I am the example of a T-shaped employee who feels at home in any role.

I have a university degree in Computer Science and broad practical IT experience, especially in software development. In recent years, I have mainly worked as an architect, Scrum Master, business consultant/analyst and product owner. Internationally, I have worked since March 2024 for AMAG (a large Swiss automotive company) in Cham, from mid-2016 to early 2018 for ERGO Group AG (insurance) in Cologne, and from early 2011 to the end of 2014 for BMW AG in Munich.

In 2020, I also founded my own ceramics company alongside my IT business. Working with ceramics, hands-on work and creativity are a wonderful complement to my IT work, where I mainly focus on my mind.