Alicja Dudek

IT Project Manager / Product Owner / Scrum Master

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Wrocław, Poland

Experience

Apr 2023 - Present
2 years 10 months

IT Project Manager / Product Owner / Scrum Master

Qualent - B2B

  • Delivered and enhanced an e-commerce platform with laboratory test results for a healthcare industry company operating worldwide
  • Acted as a business analyst and product owner in the MVP phase of a project to address gaps and integration issues when I joined
  • Coordinated integration across multiple teams involved in order creation and laboratory results processing
  • Planned releases based on priorities agreed with business, marketing, and medical teams representatives
  • Managed stakeholder expectations
  • Coordinated a team of 16 (architect, BA, developers, automation and manual testers, DevOps)
  • Coordinated third-line support activities for the platform
Oct 2020 - Mar 2023
2 years 6 months
Wrocław, Poland

Scrum Master / IT Project Manager

Capgemini

  • Coordinated two projects for a healthcare sector client in the UK market: Sitecore CMS upgrade and delivery of new mobile app functionalities
  • Coordinated a successful technical upgrade project (Sitecore platform upgrade and migration to cloud)
  • Coordinated teams of 11 to 25 people, including technical architects, senior front-end and back-end developers, automation and manual testers, DevOps, and mobile teams
  • Prioritized requirements directly with end customer; coached product owners on backlog prioritization and early refinement
  • Planned sprints and releases
  • Coordinated UAT phase with over 20 product owners for the Sitecore upgrade project
Jun 2016 - Sep 2020
4 years 4 months
Wrocław, Poland

Scrum Master / IT Project Manager

Objectivity

  • Delivered a web-based investment platform for financial advisers and fund managers for Ascentric
  • Delivered a new Objectivity website
  • Managed teams consisting of developers, testers, business analysts, technical architects, UX and UI designers
  • Managed project teams ranging from 6–10 to up to 35 people
  • Worked directly with end clients both remote and onsite in the UK
  • Cooperated with suppliers in the UK, Australia, and India
  • Cooperated with consulting companies such as Deloitte, KPMG, and Baringa
  • Coordinated delivery, discovery, and resource ramp-up projects in finance and IT sectors
  • Responsible for sprint and release planning
  • Responsible for schedule and budget planning and tracking
Dec 2015 - May 2016
6 months
Wrocław, Poland

IT Project Manager

Luxoft

  • Coordinated delivery of projects for Credit Suisse
  • Worked with stakeholders and teams across multiple time zones (US, Singapore, India, Switzerland)
  • Managed initiation and delivery phases of projects from finance, banking, and regulatory sectors
  • Reported to program management
Jan 2013 - Nov 2015
2 years 11 months
Wrocław, Poland

Project Coordinator (acting as Project Manager)

Atos IT Solutions & Services

  • Participated in the Nokia Service Integration account, involved in different projects
  • Worked with and managed international teams both remote and onsite in Germany
  • Acted as deputy of head of Demand Management Team (up to 20 people) in the service integration account within the technology and telecom sector
  • Spearheaded a requirements reverse engineering project from the financial sector (up to 12 people)
  • Managed delivery of traditional (Waterfall) projects from the public sector (up to 5 people)
  • Coordinated internal time & material projects (up to 3 people)
  • Supported bid and contract preparation activities
Aug 2011 - Jun 2012
11 months
Wrocław, Poland

Project Manager

Bank Zachodni WBK (Santander)

  • Managed stakeholder engagement and communication
  • Tracked work progress
  • Reported to program and portfolio management
Jul 2007 - Jul 2011
4 years 1 month
Wrocław, Poland

Junior/Regular/Senior Business Intelligence and Credit Risk Management Analyst

Bank Zachodni WBK (Santander)

  • Performed data mining
  • Validated credit provision level adequacy for business clients’ portfolio
  • Monitored business credit portfolio quality
  • Built credit scorecards

Summary

Dedicated and goal-oriented IT Project Manager, responsible for end-to-end delivery, from design to handover to support. Experienced with Agile (including scaled Agile), traditional and hybrid models, with strong preference of agile frameworks. Team-player, building relationships on mutual trust, responsibility and integrity. Has analytical mind and a drive to understand. Delivered projects for financial, healthcare, IT and telecom sectors.

Skills

  • Agile

  • Scrum

  • Kanban

  • Waterfall

  • Safe

  • Work Prioritization & Scheduling

  • Risk, Issues & Dependencies Management

  • Problem Solving

  • Business Analysis

  • Documenting Requirements

  • Cost Management

  • Travel Flexibility

  • Stakeholder Relationship Building

  • Expectations Management

  • Leadership

  • Team Building

  • Decision Making

  • Conflict Management

  • Presentation

  • Political & Cultural Awareness

  • Backlog & Team Management

  • Azure Devops

  • Jira

  • Confluence

  • Miro

  • Reporting & Data Analysis

  • Ms Sql

  • Power Bi

  • Ms Office / Microsoft 365

  • Outlook

  • Teams

  • Onenote

  • Excel

  • Powerpoint

Languages

Polish
Native
English
Advanced

Education

Sep 2006 - Jan 2007

Kingston University in London

London, United Kingdom

Oct 2002 - Jun 2007

Wrocław University of Technology

Mathematics · Wrocław, Poland

Certifications & licenses

ITIL v3 Foundation

Prince 2 Foundation

Professional Scrum Master I

Objectivity

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