Alicja D.
IT Project Manager / Product Owner / Scrum Master
Experience
Apr 2023 - Present
2 years 5 monthsIT Project Manager / Product Owner / Scrum Master
Qualent - B2B
- Delivery and enhancement of a comprehensive e-commerce platform for the healthcare industry, combining e-commerce functionality with laboratory test result processing for a company operating worldwide (Digital healthcare platform for UK and Italy markets).
- The solution enables users to purchase medical tests and securely access their results online, features extensive integration with other systems, and is built upon Sitecore CMS.
- Acted as a Business Analyst/ Product owner in the MVP phase of a project to adress project gaps and integration issues (project was behind the schedule when I joined).
- Coordinated integration across number of teams involved in order creation and laboratory results processing.
- Planned releases based on priorities agreed with Business, Marketing and Medical Teams representatives, coordinated delivery.
- Managed stakeholders expectations.
- Coordinated work of a Team consisting of 16 people (Architect, BA, Devs, Automation and Manual Testers, DevOps).
- Coordinated third line support activities for the platform.
Oct 2020 - Mar 2023
2 years 6 monthsWrocław, Poland
Scrum Master / IT Project Manager
Capgemini
- Coordinated 2 projects for a client from the healthcare sector in the UK market: a Sitecore CMS upgrade and the delivery of new functionalities for a Mobile App.
- Coordinated the successful delivery of the Technical Upgrade project, which included upgrading the Sitecore Platform and migrating to the Cloud. The project involved upgrading the CMS system from version 8 to 10, migrating Production content to the new Sitecore 10 CMS, and migrating the Architecture to the Cloud. It had numerous stakeholders and dependencies as the project covered products/pages being constantly enhanced by multiple teams.
- The Mobile Application project involved the delivery of new features for a mobile application for UK-based users in the healthcare sector.
- Coordinated the work of Teams consisting of senior roles (Technical Architects, Senior FE and BE Developers, Automation and Manual Testers, DevOps) as well as Mobile Teams (from 11 to 25 people).
- Prioritized requirements directly with the end customer, coaching Product Owners on the backlog prioritization and early refinement process.
- Responsible for Sprints & Releases planning.
- Responsible for the coordination of the UAT phase with over 20 Product Owners for the Sitecore Upgrade project.
Jun 2016 - Sep 2020
4 years 4 monthsWrocław, Poland
Scrum Master / IT Project Manager
Objectivity
- Delivered 2 projects: a web-based investment platform for financial advisers and fund managers for Ascentric, and the new Objectivity Website.
- The Ascentric financial platform was a web-based investment platform for financial advisers and fund managers to manage clients, their investment funds & models. It featured complex architecture, extensive integration with other systems, several vendors, and numerous stakeholders.
- The new Objectivity website was built upon a content management system, developed against the latest design trends and taking into account web development standards for internal stakeholders.
- Managed teams consisting of different project roles: Dev, Test, BA, TA, UX, UI Designer.
- Managed small (6-10 people) to medium size project teams (up to 35 people).
- Worked directly with end clients (remote & onsite in UK).
- Cooperated with suppliers located in different parts of the world (UK, Australia, India).
- Cooperated with different consulting companies (Deloitte, KPMG, Baringa).
- Coordinated Delivery projects as well as Discovery and Resources ramp-up projects, from the finance and IT sector.
- Responsible for Sprint & Releases planning.
- Responsible for schedule & budget planning and tracking.
Dec 2015 - May 2016
6 monthsWrocław, Poland
IT Project Manager
Luxoft
- Coordinated delivery of projects for Credit Suisse.
- Worked with stakeholders/teams from different parts of the world/across different timezones (US, Singapore, India, Switzerland).
- Managed initiation and delivery phase of projects from the finance/banking/regulatory sector.
- Reported to Program Management.
Jan 2013 - Nov 2015
2 years 11 monthsWrocław, Poland
Project Coordinator (acting as Project Manager)
Atos IT Solutions & Services
- Involved in different projects within the Nokia Service Integration Account.
- The account enabled the management of Nokia IT Services by providing the processes, tools, reporting, architecture, and coordination with internal and external providers. It was managed according to ITIL processes and involved multiple business streams, stakeholders, teams, and providers located across the world.
- Worked with/managed international teams (remote and onsite in Germany).
- Acted as Deputy of Head of Demand Management Team (up to 20 people) in the Service Integration account within the technology and telecom sector.
- Spearheaded a requirements reverse engineering project from the financial sector (up to 12 people).
- Managed the delivery of projects in a traditional (Waterfall) model from the public sector (up to 5 people).
- Coordinated internal time & material projects (up to 3 people).
- Supported bid and contract preparation activities.
Aug 2011 - Jun 2012
11 monthsWrocław, Poland
Project Manager
Bank Zachodni WBK (Santander)
- Managed stakeholder engagement and communication.
- Tracked work progress.
- Reported to Program and Portfolio Management.
Jul 2007 - Jul 2011
4 years 1 monthWrocław, Poland
Junior/ Regular/ Senior Business Intelligence and Credit Risk Management Analyst
Bank Zachodni WBK (Santander)
- Performed data mining.
- Validated the adequacy of credit provision levels for the business client portfolio.
- Monitored business credit portfolio quality.
- Built credit scorecards.
Summary
Dedicated and goal-oriented IT Project Manager, responsible for end-to-end delivery, from design to handover to support. Experienced with Agile (including scaled Agile), traditional and hybrid models, with strong preference of agile frameworks. Team-player, building relationships on mutual trust, responsibility and integrity. Has analytical mind and a drive to understand. Delivered projects for financial, healthcare, IT and telecom sectors.
Languages
Polish
NativeEnglish
AdvancedEducation
Sep 2006 - Jan 2007
Kingston University in London
Socrates Erasmus Programme · London, United Kingdom
Oct 2002 - Jun 2007
Wrocław University of Technology
Mathematics · Wrocław, Poland
Certifications & licenses
Prince 2 Foundation
ITIL v3 Foundation
Professional Scrum Master I
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