Małgorzata B.
PMO - Methods Expert
Experience
Mar 2023 - Present
2 years 10 monthsPoland
PMO - Methods Expert
Nordea Bank AB S.A.
- Supported complex project environments, including SAFe initiatives, IT teams, and portfolio management
- Verified documentation compliance to advance projects to the next phase
- Developed and implemented PMO procedures (SOPs, guides, knowledge bases)
- Proficient with Jira, Confluence, SharePoint, Power BI, Power PPM, TfT
- Delivered training and onboarding, including Time for Teams
- Member of the internal pilot team for the 'Team Planner' tool
- Maintained close contact with Methods and Tools to improve processes within teams
- Supported the execution of Strategic Initiatives
- Monitored project progress and provided regular updates to stakeholders
- Explored implementation of a chatbot for 1st-line support within SME Common Support
- Created an epic board and cooperated with Epic Owners in SAFe team
- Coordinated implementation of auto-replies via Confluence
Jun 2019 - Mar 2023
3 years 10 monthsPoland
Business Support Officer
Nordea Bank AB S.A.
- Participated in audit tasks and provided efficient business support to managers
- Participated in Power PPM project – migration of documents from old tool
- Managed Jira board ticket control and responses
- Improved skill templates and updated SharePoint
- Reviewed application and site owner duties
Jun 2012 - Sep 2018
6 years 4 monthsGdynia, Poland
SSC Network Specialist
Unifeeder A/S S.A.
- Managed vessel notifications and port cooperation
- Scheduled bunkering vessels and monitored pilot exemptions
- Controlled vessel and container operations and costs
- Collaborated with port authorities
- Created and handled documentation manifests and bills of lading
- Supervised vessel loops and voyage communications
- Handled customer service, compliance documentation, invoice processing, and booking creation
- Supervised and delivered ship documentation to port authorities
- Organized companies for waste and oil disposal
- Ordered and controlled bunkering
- Settled accounts for ship and port movements
- Analyzed, prepared, and distributed import/export lists to container terminals
- Checked documentation for dangerous goods and refrigerated cargo
- Created voyages in Exact tools
- Prepared and distributed export lists to container terminals in Poland
- Cooperated with the company's and terminals' stevedores
- Entered bookings into the Softship system
- Maintained constant contact with clients
Summary
Fascinated by AI, I actively translate theoretical knowledge into practical experience by optimizing processes and developing applications through prompting, vibe-coding, and prototyping. My hands-on skills are demonstrated by exceptional results (e.g. „The Best Project" award, “ AI for Managers" among 300 participants). Seeking to contribute to a challenging team where I can leverage my skills and continue to grow.
Skills
Transport & Logistics
Operational Planning
Project Management
Artificial Intelligence (Ai)
Ai Tools Development
Chatbot “Know How”
Agile Methodologies
Safe (Scaled Agile Framework)
P30 (Portfolio, Programme And Project Offices
Change Management
Risk Management
Jira
Confluence
Sharepoint
Power Bi
Languages
Polish
NativeEnglish
AdvancedEducation
Sea University Gdynia
B.Sc. · Port and Fleet Operations Engineering · Gdynia, Poland
Sea University Gdynia
M.Sc. · Maritime Transport systems and logistics · Gdynia, Poland
Certifications & licenses
AIDEAS - Mastering Ai Fundamentals: From Algorithms To Ethics And Real-World Deployment – AIDEAS Certification (part 2 – hands-on practice)
AIDEAS - Mastering Ai Fundamentals: From Algorithms To Ethics And Real-World Deployment – AIDEAS Certification (part 1)
Career Essential In GenAi
Microsoft and LinkedIn
Ai Product Development: Technical Feasibility And Prototyping
Ai For Managers – Practical Course Covering Ml, Ai Tools, Rag, And Ai Projects
Ai Product Building With GenAi And Agent
The New Ai Tech Stack: Ai Literacy For Tech Leaders
Certified SaFe 5 Agilist
Pm Basic And Foundation Course
Human Resources Management Certificate
Driver’s License Category B
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