Małgorzata B.
PMO - Methods Expert
Experience
Mar 2023 - Present
2 years 10 monthsPMO - Methods Expert
Nordea Bank AB S.A.
- Supported complex project environments, including SAFe initiatives, IT teams, and portfolio management
- Verified documentation compliance to advance projects to the next phase
- Developed and implemented PMO procedures (SOPs, guides, knowledge bases)
- Proficient with Jira, Confluence, SharePoint, Power BI, Power PPM, TfT
- Delivered training and onboarding, including Time for Teams
- Member of the internal pilot team for the 'Team Planner' tool
- Maintained close contact with Methods and Tools to improve processes within teams
- Supported the execution of Strategic Initiatives
- Monitored project progress and provided regular updates to stakeholders
- Explored implementation of a chatbot for 1st-line support within SME Common Support
- Created an epic board and cooperated with Epic Owners in SAFe team
- Coordinated implementation of auto-replies via Confluence
Jun 2019 - Mar 2023
3 years 10 monthsBusiness Support Officer
Nordea Bank AB S.A.
- Participated in audit tasks and provided efficient business support to managers
- Power PPM project member – migration of documents from old tool
- Managed Jira board ticket control and responses
- Improved skill templates and updated SharePoint
- Reviewed application and site owner duties
Jun 2012 - Sep 2018
6 years 4 monthsGdynia, Poland
SSC Network Specialist
Unifeeder A/S S.A.
- Managed vessel notifications and port cooperation
- Scheduled bunkering vessels and monitored pilot exemptions
- Controlled vessel and container operations and costs
- Collaborated with port authorities
- Created and handled documentation manifests and bills of lading
- Supervised vessel loops and voyage communications
- Handled customer service, compliance documentation, invoice processing, and booking creation
- Delivered ship documentation to port authorities
- Organized waste and oil disposal services
- Ordered and controlled bunkering operations
- Settled accounts for ship and port movements
- Analyzed, prepared, and distributed import and export lists to container terminals
- Checked documentation for dangerous goods and refrigerated cargo
- Created voyages in specialized tools
- Cooperated with terminal shift teams
- Entered bookings into the Softship system
- Maintained constant contact with clients
Summary
Fascinated by AI, I actively translate theoretical knowledge into practical experience by optimizing processes and developing applications through prompting, vibe-coding, and prototyping.
My hands-on skills are demonstrated by exceptional results (e.g. „The Best Project" award, “ AI for Managers" among 300 participants).
Seeking to contribute to a challenging team where I can leverage my skills and continue to grow.
Languages
Polish
NativeEnglish
AdvancedEducation
Sea University Gdynia
Maritime Transport Systems and Logistics · Gdynia, Poland
Sea University Gdynia
Port and Fleet Operations Engineering · Gdynia, Poland
Certifications & licenses
AIDEAS - Mastering AI Fundamentals: From Algorithms To Ethics And Real-World Deployment – AIDEAS Certification (part 2 – hands-on practice)
AIDEAS - Mastering AI Fundamentals: From Algorithms To Ethics And Real-World Deployment – AIDEAS Certification (part 1)
Set Of Courses – Career Essential In GenAI By Microsoft And LinkedIn
AI Product Development: Technical Feasibility And Prototyping
AI For Managers – practical course covering ML, AI tools, RAG, and AI projects
AI Product Building With GenAI And Agent
The New AI Tech Stack: AI Literacy For Tech Leaders
Certified SAFe 5 Agilist
PM Basic And Foundation Course
Human Resources Management Certificate
Driver’s License Category B
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