Paweł P. - Revenue Strategy and Operations Manager

Warsaw, Poland

Experience

Jul 2024 - Present

1 year 6 months

Coordinated design and implementation of a comprehensive commercial strategy planning eight long-term initiatives spanning marketing, pricing, account management and sales, oversaw progress tracking, stakeholder updates and preparation of executive-level reporting
Designed and rolled out a pricing strategy that increased transaction volume by 42% and boosted gross profit by 23%, built a real-time pricing monitoring framework with a PowerBI dashboard ensuring competitive positioning and fast response
Developed a crypto token valuation model and integration process that reduced operational workload across legal, treasury, sales and compliance and unlocked a recurring revenue stream of $30K per integration
Optimized traffic allocation, improved data visibility through refined cost mapping and introduced a new revenue forecasting model, boosting forecast accuracy by 56%, owned monthly reporting models for Gross Profit, Revenue and OPEX
Defined business needs and drove product feature development by collaborating with product, engineering and data teams, acted as a key stakeholder in shaping the product roadmap to align with strategic goals
Led cross-functional design of tailored campaigns for strategic partners including revenue-sharing models and promotional initiatives, enhancing user acquisition, revenue growth and partner satisfaction while establishing a repeatable playbook for future programs

Jul 2023 - Jun 2024

1 year

Conducted market sizing and competitive analysis mapping over 800 potential leads and contributed to creation of unique selling points to drive growth
Led research on licensing and geographic expansion delivering actionable insights to support management decision-making
Mapped and optimized over 40 operational processes across Financial Crime, Treasury, Customer Support, Product and Data teams, reducing inefficiencies and saving 640 hours per month
Led end-to-end requirements gathering identifying, analyzing and documenting over 150 business requirements to align product and engineering development with strategic goals
Created and delivered three quarterly board presentations effectively communicating business results and key insights
Maintained strong relationships with investors through accurate and timely reporting
Managed and delivered all-hands presentations to align teams across the organization
Developed and implemented OKRs for Operations teams surpassing targets by 110% one month ahead of schedule
Led improvements to the Customer Support platform increasing self-serve case auto-resolution from 75% to 90%
Negotiated vendor contracts securing more favorable terms and significant cost reductions

Feb 2021 - Jun 2023

2 years 5 months

Member of the Business Consulting (Strategy & Operations) team, promoted in every promotional cycle
Commercial due diligence for an ITC company
Strategy assessment and implementation for a real estate company
Go-to-market strategy for IT and automotive companies
Location strategy for an FMCG company
Market analysis and forecast for the automotive industry from a leasing provider perspective
Business process mapping for a telecommunication company
RACI model analysis for a manufacturing company
Market research on metal scraps, the glass market, lottery and betting
Prepared a report on a special economic zone in Poland

Feb 2020 - Jan 2021

1 year

Identified and contacted new clients and partners
Created pricing policies, content and presentations
Conducted market research and coordinated customer needs with the development team

Jun 2018 - Sep 2018

4 months

Assessed risks, analyzed shipments and scheduled delivery processes for the FBNL region
Created daily reports using SAP and Excel
Received a full-time offer based on performance during the internship