Rutger Van Der Linden
CMDB Integration Developer
Experience
CMDB Integration Developer
DEVK/VirtoTech
- Provide CMDB integration development and data quality support
- Support and develop CMDB related solutions for quality control, reporting, delivery of ServiceNow integrations with third-party tooling like BMC for CMDB exploitation
- Consult and advise on ITOM implementation with a focus on discovery
- Skills: ServiceNow Yokohama/Zurich platform, CMDB design/support, integrations, BMC/Remedy integration support, CSDM conform service mapping, UAT acceptance testing, ATF, defect management, Jira/Xray, Confluence/Git, Agile, multicultural and vendor communication, requirements analysis, documentation
CMDB Process Expert
Siemens Energy/Krongaard
- Provide CMDB SME support for UAT efforts in a ServiceNow integration project
- Train end users on CMDB processes
- Assess catalog requests and workflows
- Skills: ServiceNow platform and CMDB (CSDMv4), UAT testing, defect management, vendor communication, requirements analysis, documentation, presentation (webinars/demos)
E2E Business Service Monitoring and ServiceNow Data Quality Improvement SME
ABN AMRO (LinkIT, Kyndryl)
- Provide tooling support for synthetic user application monitoring scripts
- Develop monitoring scripts and analyze APM/BSM data with Virtual User Generator
- Analyze ServiceNow business chain artefacts, alerting and incident generation
- Advise on administration of service artefacts and relationships in ServiceNow
- Skills: Microfocus/OpenText APM/BSM, ServiceNow service mapping (CSDM), governance and DORA alignment, CMDB data quality analysis and improvement, Agile, Scrum, Kanban, C, PowerShell, SQL, PL/SQL, Oracle databases
ServiceNow Developer (part time)
ClientFocus
- Provide tooling support and develop applications on ServiceNow for DB
- Expertise in ServiceNow and CMDB, CSDM, discovery and mapping
- Skills: ServiceNow ITOM/ITAM/ITSM modules, JavaScript (AngularJS), web services, REST API scripting, discovery and third-party integration, ETL, administrative knowledge, documentation, Agile methodology
ServiceNow Developer
Alldus
- Provide tooling support and develop applications on ServiceNow for F-I-TS (via Agineo)
- Translate user stories into usable applications
- Develop Lifecycle Management module in ServiceNow: business rules, filters, UI scripts, scheduled scripts, discovery steps, integrations
- Collaborate on epics in a sprint delivery model
- Skills: ServiceNow platform, JavaScript (AngularJS), web services, REST API scripting, administrative knowledge, documentation, Agile methodology
ServiceNow Trainer
LindenIT
- Use ServiceNow NowLearning/University resources for education in ServiceNow products and certifications (CIS-ITSM, CIS-ITOM, CMDB/CSDM advanced courses)
- Focus on CMDB/CSDM, DORA and NIS2 analysis and application
Microfocus CMDB Specialist
KfW Bank Berlin, Germany
- Provide tooling support and develop discovery mechanisms for UCMDB and CMS
- Act as SME on third-party data source integration, modeling, reporting
- Translate user stories into usable CIs and topologies
- Collaborate on epics in a sprint delivery model
- Skills: UCMDB platform, Python/Jython, Java, Oracle/SQL, UNIX and Windows, REST API, administrative knowledge, documentation, Agile methodology
ServiceNow Developer
Diverse CG, Poland
- Implement configuration management and CMDB at British Council (Warsaw)
- Design Configuration Management process including CMDB design and integration with Incident and Problem processes
- Onboard infrastructure, HAM and SAM teams
- Plan phased approach to CMDB maturity
- Skills: ServiceNow platform, ITIL configuration management, ServiceNow CMDB, CSDM, Discovery, business rules, transform maps, spokes, service mapping, MID server configuration, JavaScript/AngularJS, project coordination
MicroFocus APM/BSM Tooling Support
ABN AMRO, The Netherlands
- Develop monitoring scripts for BSM on behalf of ABN AMRO Bank (Amsterdam)
- Translate customer requirements into BSM monitoring solutions
- Maintain existing monitoring scripts
- Skills: HP/MicroFocus BSM, Vugen, C
Microfocus CMDB Specialist
Tek-Experts, Bulgaria
- Provide uCMDB L1/L2 technical support, mentoring and training design
- Deliver L2/L3 support for UCMDB solutions
- Coach offshore resources
- Skills: ITIL v3 configuration management, CMS, HP uCMDB 10.x, HP BSM 9.x, ETL, mentorship, coaching, presentation, documentation
Microfocus CMDB Specialist
Devoteam, Czech Republic
- Provide uCMDB technical support on behalf of Škoda (Czech Republic)
- Translate customer requirements and high-level architecture into UCMDB solutions
- Develop patterns and integrations
- Support UCMDB implementations and transfer knowledge on operations, troubleshooting, pattern development, modeling
- Monitor performance of discovery mechanisms and databases
- Conduct functional and non-functional testing and documentation
- Skills: ITIL v3 configuration management, CMS, ETL, integration, UML, HP uCMDB 10.x, SSH/SSL/OpenSSL, Windows, UNIX (Linux, AIX, HP-UX), Oracle 11.x/12.x, MS SQL Server, DB2, XML, RMI, JMX, Java, Python, Jython, SQL, PL/SQL, JBoss, Tomcat, training, presentation, documentation, project coordination, Agile, Projeqtor, Mantis
Microfocus CMDB Specialist
Nextlink, Switzerland
- Provide uCMDB technical support, coaching and project support
- Translate requirements into UCMDB solution design and implement PoC of UCMDB 10.x
- Integrate UCMDB with Service Manager 9.32, UCMDB 9.0.3, UCMDB Browser 3, Configuration Manager 10
- Transfer knowledge on operations, troubleshooting, pattern development, modeling
- Skills: ITIL v3 configuration management, CMS, ETL, integration, HP uCMDB 9.x/10.x, UNIX (Linux), Oracle 11.x, MS SQL Server, DB2, XML, RMI, JMX, Java, Python, Jython, SQL, PL/SQL, JBoss, Tomcat, presentation, documentation, project coordination
Microfocus CMDB Specialist
Arcade ICT, the Netherlands
- Provide second and third line support for HP UCMDB and BSM
- Resolve solution issues in a timely manner by phone and virtual presence
- Skills: ITIL v3 configuration management, CMS, ETL, integration, HP uCMDB 8.x/9.x/10.x, SiteScope 11.x, BSM 9.x (BAC, SystemHealth), Windows 2008 Server, Groovy, PowerShell
Microfocus CMDB Specialist
Steria Polska, Poland
- Provide uCMDB technical support, coaching and project support for area and global implementation
- Integrate UCMDB with Service Manager 9.31, Release Control 9.20, Operations Orchestration 9.20, Business Availability Center 9.20, UCMDB Browser 2.2, Configuration Manager 10
- Implement UCMDB 10.x on Oracle Linux in multitenant mode and hook into HP ITSM CCRM system STARS 3
- Monitor performance, conduct testing, document solution
- Skills: ITIL v3 configuration management, CMS, ETL, integration, UML, HP uCMDB 9.x/10.x, UNIX (Linux, AIX, HP-UX), Oracle 11.x, MS SQL Server, DB2, XML, RMI, JMX, Java, Python, Jython, SQL, PL/SQL, MSSQL stored procedures, JBoss, Tomcat, presentation, documentation
Microfocus CMDB Specialist
Menzis, Groningen, Netherlands
- Implement uCMDB 9.0.5 and BSM 9.2 and integrate with OM
- Upgrade environment to connect with new Service Manager tool
- Achievements: Implemented uCMDB 9 and BSM 9.2 on time and on budget
Microfocus CMDB Specialist
Belgacom, Brussels, Belgium
- Support customer during HP-driven uCMDB implementation
- Skills: ITIL v3 configuration management, CMS, ETL, integration, HP uCMDB 9.x, UNIX (Linux, AIX, HP-UX), Oracle 11.x/12.x, MS SQL Server, DB2, XML, RMI, JMX, Java, Python, Jython, SQL, PL/SQL, MSSQL stored procedures, JBoss, Tomcat, presentation, documentation
- Achievements: Reduced number of CMDBs to create single source of truth; saved time searching CI impact by integrating uCMDB with RECO, Service Manager and Asset Manager
Microfocus CMDB Specialist
Rabobank, Zeist
- Design and implement uCMDB discovery packages based on customer requirements
- Build SQL, TQL, WQL queries and dashboards
- Ensure CMDB integrity and completeness using MS SQL and Excel
- Develop and maintain integration between uCMDB and Service Center, Asset Center, in-house CMDBs, and Connect-IT federation scripts
- Upgrade uCMDB from 8.x to 9.x
- Monitor performance, perform testing and document installation and maintenance procedures
- Skills: ITIL v3 configuration management, CMS, ETL, integration, HP uCMDB 8.x/9.x, Service Center 6, Service Manager 9, Asset Center, Release Control, Connect-IT 3.91, Python, Java, UNIX shell scripting, SAP/Netweaver, WebSphere, AIX, WMI, Oracle, VMware ESX, IBM HMC, HP Blade systems, Connect:Direct, Pathsend, MQ, XML/Webservices, SOA, SaaS, IaaS, PaaS
- Achievements: Consolidated CMDBs, improved infrastructure visibility, implemented discoveries on nonstop, z/OS, MQ, developed Python/Jython scripts for IVM/VIO, ESX Layer2/CDP and NLYTE integration
Infrastructure Specialist
ABN AMRO, Amsterdam
- Design and implement MQ, sFTP and other interfaces between Sophis and third parties
- Skills: UML, ETL, MQ, sFTP, SSL, Oracle, SQL, JDBC, database links, SMB, CASmf, PowerShell, VB, C#, Sophis
- Added value: Delivered up-to-date risk and market data to ABN AMRO Markets NL traders
CMDB Specialist
LA International
- Design and implement uCMDB discovery packages based on requirements
- Create SQL, TQL, WQL queries and dashboards
- Ensure CMDB integrity and completeness
- Develop and maintain integration between uCMDB and Service Center, Connect-IT federation scripts
- Document installation and maintenance procedures
- Skills: HP uCMDB 8.0, Service Center 6.2, HP Asset Manager, PPM 7.5, Release Control 4.0, Connect-IT 3.91, ITIL Foundation, Python, Java, UNIX shell scripting, C#, .NET, SAP/Netweaver, WebSphere, HP-UX partitioning, VMware ESX, MOSS, HP Performance Manager, MS SC Operations Manager, PowerShell, HP-UX, AIX, WMI, Oracle
- Added value: Consolidated CMDBs from 10 to 1, streamlined CI impact analysis, improved service management
CMDB Specialist
KPN, Den Haag, Netherlands
- Design and implement automated CI discovery tooling using HP uCMDB
- Develop TQL patterns and Python/Jython scripts
- Integrate uCMDB with internal Oracle-based tooling and Remedy
- Build SQL queries and reports
- Ensure CMDB integrity and completeness
- Document package modifications, handover and work instructions
- Skills: HP uCMDB 8.0, Oracle, SQL Server 2005, UNIX (SunOS/Solaris, AIX, Tru64, HP-UX, Linux), shell scripting, Python, Jython, Java, Perl, C++, VB, Delphi, Tandem integration, WebSphere, Windows 2003, HP EVA, EMC Symmetrix, VMware ESX, z/OS, ITIL Foundation, Prince2
- Added value: Consolidated CMDBs from three to one, improved CI impact search via integration with service management solution
BAM Implementation Consultant
Fortis, Brussels, Belgium
- Perform requirements analysis for Systar BusinessBridge implementation at Fortis Global Markets
- Write work plans and document procedures
- Skills: BAM, BusinessBridge, Oracle, SQL Server, MQ, UNIX, Windows 2003, AS/400, z/OS, Dutch, English, French
- Added value: Delivered dashboards for batch process status and shortened End of Day figure preparation
Senior Performance Tester
KLM, Schiphol, Netherlands
- Coordinate a four-person team for performance testing activities
- Analyze requirements, design and execute performance tests on J2EE solutions (WebSphere on AIX, Oracle databases)
- Utilize custom CMDB implementations
- Write requirements documents, test plans and reports
- Skills: LoadRunner, QuickTest Pro, WinRunner, Diagnostics, Quality Center, Performance Center, SiteScope, WebSphere, WebLogic, JBoss, Oracle, SQL Server, JDBC, AIX, Solaris, Linux, C#, .NET, JScript, VBScript, shell scripting, Perl, Python, Java, C++, Prince2, ITIL Foundation, TMap
- Added value: Provided guidance to developers and specialists to reduce web application response times for public and cargo sites
Performance Testing Consultant
ABN AMRO Asset Management (AAAM), Amsterdam
- Analyze requirements and execute performance tests on J2EE/Forms solutions (WebSphere, Oracle Forms, databases)
- Report test results and collaborate with change management organization
- Write test plans and analysis reports
- Skills: LoadRunner, QuickTest Pro, Quality Center, Diagnostics, SiteScope, WebSphere, Oracle, shell scripting, Perl, Prince2, ITIL Foundation
- Added value: Assessed production readiness of NOVA portfolio management system and helped lower response times
Performance Testing Consultant
LogicaCMG, Amstelveen, Netherlands
- Design and execute performance tests on J2EE 3-tier solutions (Apache, WebSphere ND, Oracle databases)
- Write requirements analysis, test documentation and reports
- Skills: JMeter, ClearCase, Big Brother, MRTG, SNMP, JMX, SOAP, XML, Linux, Apache, WebSphere, Oracle, tuning and monitoring tools, Prince2, ITIL v2, RUP, Scrum, Agile
- Added value: Determined VNAB application maturity to inform budget decisions
Testing Consultant
UWV, Amsterdam, Netherlands
- Design and execute technical test cases for BI solutions (SQL Server, Analysis Services, Business Objects)
- Skills: MS SQL Server 2000, Analysis Services, Business Objects XI, TMap, Prince2
- Added value: Evaluated data warehouse functionality and reduced processing time for social tax premium returns
Performance Testing Consultant
BHP Billiton, The Hague, Netherlands
- Design and perform LoadRunner tests on SAP landscapes (R/3 IS-OIL, BW, APO, TSW)
- Analyze CCMS and LoadRunner data, recommend actions
- Write test plans and evaluation reports
- Skills: LoadRunner, QuickTest Pro, TestDirector, SAP R/3 Basis, Windows, SQL Server, Prince2, TMap
- Added value: Determined SAP application response times and recommended optimizations
Performance Analysis Consultant
Casema, The Hague, Netherlands
- Roll out Symantec I3 monitoring framework
- Initiate ITIL-based service changes, interface with developers and app managers
- Manage customer-vendor relationship and document approaches
- Skills: Veritas I3, Oracle 9i/10g, Solaris, Linux, PL/SQL, shell scripting, Java, Perl, Prince2, ITIL
- Added value: Provided critical application response time monitoring and executive scorecard input
Performance Analysis Consultant
Albert Schweitzer Hospital Dordrecht, Netherlands
- Analyze performance data for SAP/Oracle environments
- Recommend actions to DBAs and SAP operations
- Interface between customer and vendor (Symantec)
- Skills: Veritas I3, Oracle 10g RAC, PL/SQL, EMC, SAP R/3 Basis, ABAP
- Added value: Identified bottlenecks and reduced mean time to resolution
Performance Testing Consultant
Debitel, Hoofddorp, Netherlands
- Initiate project, gather requirements, set up testing infrastructure
- Design and implement test scripts, perform testing and reporting
- Interface with customer, developers, DBAs, network admins
- Lead discussions on performance bottlenecks
- Skills: LoadRunner, SiteScope
- Added value: Lowered application response times by identifying bottlenecks
Performance Testing Consultant
BHP Billiton, The Hague, Netherlands
- Design and perform LoadRunner tests on SAP R/3 (IS-OIL, BW, APO, TSW)
- Analyze and correlate performance data, recommend actions
- Write requirements analysis, tests and reports
- Skills: LoadRunner, SAP R/3 Basis, Windows, SQL Server
- Added value: Identified SAP landscape performance improvements
Performance Testing Consultant
Stater International Mortgage Services, Leusden, Netherlands
- Design load, stress and performance tests for WebSphere-BizTalk interfaces
- Analyze results and advise on optimization strategies
- Interface with customer and vendor, write requirements and reports
- Skills: LoadRunner, Windows, BizTalk, SQL Server
- Added value: Validated BizTalk readiness and reduced response times
Performance Analysis Consultant
Symantec/Saudi Aramco, Dhammam, Saudi Arabia
- Coordinate Veritas I3 installation on SAP R/4 landscapes
- Analyze performance measurements and advise on optimization
- Coordinate activities, coach onsite staff, deliver workshops on Veritas I3
- Skills: Veritas I3, Oracle, Solaris, SAP R/3 Basis, IS-OIL, FI/CO, Solaris clustering
- Added value: Delivered monitoring tools and reduced mean time to resolution and outage risk
Topaz Availability Management Consultant
Rabobank, Utrecht, Netherlands
- Implement Topaz availability and performance management infrastructure
- Maintain reporting and alerting for operations and management
- Train teams on Topaz BPM, SiteScope, BAC
- Perform JMeter load testing on J2EE applications
- Embed monitoring in ITIL processes and collaborate with SDMs
- Skills: Topaz, SiteScope, JMeter, AIX, Tandem, z/OS interfacing, Solaris, Windows, SQL Server, Perl, Python, ITIL, Prince2
BAC Engineer/Consultant
ADP, Zeist, Netherlands
- Lead implementation of Business Availability Center and SiteScope
- Discuss SLAs and set up reporting, infrastructure monitoring
- Audit measurement systems and handover to internal staff
- Skills: BAC, BPM, SiteScope, Prince2, ITIL
- Added value: Provided reliable availability and performance monitoring
Test Consultant
ABN AMRO Bank, Amsterdam
- Draw up technical plans for performance testing of back and front office and web applications
- Interface with developers, project leaders and service management
- Perform load and stress tests on PeopleSoft CRM and J2EE applications
- Supply analysis and advice to business and management
- Skills: LoadRunner, TestDirector, Perl, PeopleSoft, WebSphere, Apache, Solaris, AIX
- Added value: Guided developers to improve response times and integration
Testing Consultant
ISC, Dutch National Police ICT, Odijk, Netherlands
- Review and document product design, configuration and testing plans
- Interface with design staff and verify SMART acceptance criteria
- Design functional and technical testing scenarios, perform testing
- Provide expertise on Citrix and Oracle infrastructure
- Document systems and applications
- Skills: Tru64 UNIX, Windows, Active Directory, WinRunner, LoadRunner, Topaz, SiteScope, Oracle application server and RAC, shell scripting, Perl, Python, C++
- Added value: Delivered production readiness indication during IT transformation
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (14 years), Banking and Finance (10.5 years), Automotive (7 years), Telecommunication (1.5 years), Government and Administration (1.5 years), and Aerospace and Defense (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (21 years), Quality Assurance (13 years), Project Management (9 years), Business Intelligence (1.5 years), and Operations (1 year).
Languages
Education
University of Amsterdam
Master's, specialization in authoring methodologies for courseware development · Social Informatics · Amsterdam, Netherlands
Certifications & licenses
Micro-Certification - Welcome To ServiceNow
Micro-Certification - Cmdb Health
ServiceNow Certified System Administrator
Micro-Certification - Configure The Cmdb
Mercury Interactive Loadrunner 8.1 Cpc
Novell Cne-3
ServiceNow CSA
Topaz 4.1 Cpc
Ucmdb 8 Foundation
Ucmdb 9 Advanced
Profile
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