Recommended expert

Maria Sarnek

Principal IT Program Manager

Maria Sarnek
Kraków, Poland

Experience

Apr 2019 - Dec 2024
5 years 9 months

Principal IT Program Manager

Sabre

  • Supporting complex program by careful, rigorous planning, scheduling and reporting to ensure delivery of commitments with the help of Agile framework
  • Aligning efforts between cross-department teams to define and fulfill program objectives
  • Negotiating with stakeholders to establish a roadmap that satisfies the business needs and is feasible from the technical perspective
  • Removing impediments that might affect program deliverables and creating mitigation plans to address defined risks
Apr 2018 - Mar 2019
1 year

Lead IT Project Manager

Sabre

  • Supporting multi-year program in cross-department, multicultural environment by managing schedules, risks, impediments
  • Cooperating closely with the program office as well as with the stakeholders
  • Supporting backlog management with Product Owner and Lead Architect to build a business and technical roadmap
  • Facilitating meetings: scrum of scrums, project status, and others
  • Creating new portfolio tracking process and MS Excel-based tool praised by senior management, then adopted by other departments
Apr 2015 - Mar 2018
3 years

Senior IT Project Manager

Sabre

  • Managing multiple medium-sized projects with a number of development teams
  • Partnering to Agile coach organization (Center Of Excellence) to improve development teams’ Agile adoption and efficiency
  • Supervising department’s portfolio, roadmap and demand & supply
Feb 2010 - Mar 2015
5 years 2 months

Contributor IT Project Manager

Sabre

  • Planning projects’ schedule, scope, and budget
  • Monitoring and reporting projects’ execution, risks and dependencies
  • Collaborating with customers, management and development team
  • Working with the team constantly to improve Agile adoption, processes, and practices
Apr 2008 - Jan 2010
1 year 10 months

Contributor Business Analyst

Sabre

  • Researching, analyzing and challenging status quo to enhance existing applications for better travel agents’ experience
  • Collaborating closely with customers, both internal and external; planning & executing Beta tests for new applications
Apr 2007 - Mar 2008
1 year

Associate Business Analyst

Sabre

  • Analyzing of current systems to gain an understanding of customer business requirements to support the development of new point-of-sale solutions
  • Developing functional requirements to enhance the functionality of Sabre point-of-sale application
  • Preparing functional requirements, presentations for existing and potential clients
  • Tracking problems and bugs; revising product documentation
Oct 2006 - Mar 2007
6 months
Kraków, Poland

Ticket Desk Manager on Duty

KRK Airport Services

  • Organizing and supervising work of other cashiers, while also working on the front line with the customers at the ticket desk
  • Building relationships with all customers, both internal and external
  • Training and supervising new team members
Mar 2004 - Sep 2006
2 years 7 months
Kraków, Poland

Ticket Desk Agent

KRK Airport Services

  • Creating, modifying, pricing reservations; issuing and re-issuing tickets and other travel documents, both manually and using GDS (Galileo, Amadeus, various LCC native systems)
  • Setting up of new ticket desk department and creating and implementing processes
Feb 2000 - Feb 2004
4 years 1 month
Kraków, Poland

Passenger Service Agent

KRK Airport Services

  • Performing check-in, boarding and lost & found duties for all airlines (Star Alliance, Sky Team and low-cost airlines)

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Tourism (20 years), Information Technology (10 years), and Transportation (4.5 years).

Tourism
Information Technology
Transportation

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (15 years), Project Management (15 years), Customer Service (7 years), Operations (7 years), Product Development (3 years), and Quality Assurance (1 year).

Information Technology
Project Management
Customer Service
Operations
Product Development
Quality Assurance

Summary

Results-oriented, certified program and project manager (PRINCE2®) with over 10 years of experience in software development area. Successfully leading multi-year, globally distributed projects in the travel industry. Positive, can-do attitude, and good rapport with both customers, management, and delivery teams.

Skills

  • Full Project Life Cycle Management
  • Managing Multicultural / Distributed Teams
  • Effective Communication
  • Team Building And Mentorship
  • Analytical Thinking / Problem Solving
  • Budget Planning / Administration

Languages

English
Advanced
Polish
Advanced

Certifications & licenses

Cultural Differences

Emic Lab

Certified Scrum Master

Unusual Concepts US

PRINCE2® Foundation

Profile

Created
Need a freelancer? Find your match in seconds.
Try FRATCH GPT
More actions

Frequently asked questions

Do you have questions? Here you can find further information.

Where is Maria based?

Maria is based in Kraków, Poland and prefers 100% remote projects.

What languages does Maria speak?

Maria speaks the following languages: English (Advanced), Polish (Advanced).

How many years of experience does Maria have?

Maria has at least 25 years of experience. During this time, Maria has worked in at least 9 different roles and for 2 different companies. The average length of individual experience is 3 years and 9 months. Note that Maria may not have shared all experience and actually has more experience.

What roles would Maria be best suited for?

Based on recent experience, Maria would be well-suited for roles such as: Principal IT Program Manager, Lead IT Project Manager, Senior IT Project Manager.

What is Maria's latest experience?

Maria's most recent position is Principal IT Program Manager at Sabre.

What companies has Maria worked for in recent years?

In recent years, Maria has worked for Sabre.

Which industries is Maria most experienced in?

Maria is most experienced in industries like Tourism and Hospitality, Information Technology (IT), and Transportation and Logistics.

Which business areas is Maria most experienced in?

Maria is most experienced in business areas like Information Technology (IT), Project Management, and Customer Service. Maria also has some experience in Operations, Product Development, and Quality Assurance (QA).

Which industries has Maria worked in recently?

Maria has recently worked in industries like Tourism and Hospitality.

Which business areas has Maria worked in recently?

Maria has recently worked in business areas like Information Technology (IT) and Project Management.

Does Maria have any certificates?

Maria has 3 certificates. These include: Cultural Differences, Certified Scrum Master, and PRINCE2® Foundation.

What is the availability of Maria?

Maria is immediately available part-time for suitable projects.

What is the rate of Maria?

Maria's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Maria?

To hire Maria, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

600
450
300
150
Market avg: 380-540 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.