Paula F.

Credit Risk Analyst | L&D Trainer | Msc in Finance

Kraków, Poland

Experience

Oct 2025 - Dec 2025
3 months

Project Management Academy

The Heineken Company

  • Currently undergoing a 36-hour development program incorporating group workshops and practical learning sessions.
  • Focused on project methodologies (Waterfall, Agile, Lean Six Sigma), planning, risk management, and change & stakeholder management.
Mar 2025 - Present
9 months

Corporate Trainer (L&D Collaboration), The HEINEKEN Company

The Heineken Company

  • Partner closely with the Learning & Development department to design and deliver soft skills training programs for both managers and new joiners,
  • Delivered over 20 hours of trainings on Unconscious Bias, Stakeholder Management, and Time Management.
  • Shadowed and supported over 60 hours of training sessions, gaining hands-on experience in facilitation techniques and learner engagement strategies.
Oct 2024 - Present
1 year 2 months
Kraków, Poland

Credit Risk Analyst

The Heineken Company

  • Conduct in-depth analyses of credit data and KPIs to assess the creditworthiness of major clients in the Portuguese market.
  • Evaluate and manage contracts and loans exceeding €100 million, ensuring full compliance with internal risk frameworks and industry regulations.
  • Partner with account managers and sales teams to align credit risk strategy with commercial objectives, strengthening portfolio quality and reducing exposure.
  • Leverage AI and automation tools to streamline credit evaluation workflows and develop dynamic reporting dashboards, improving efficiency and minimizing manual errors.
Jan 2023 - Dec 2023
1 year
Sydney, Australia

Payment Support Specialist

Mable Technology

  • Managed accounts receivable processes for a two-sided marketplace healthcare tech company with over 20,000 customers.
  • Processed up to 600 invoices each month, resulting in 97% on-time payments and 50% reduction in aging accounts.
  • Collaborated with cross-functional teams to resolve payment issues and disputes, ensuring timely and accurate resolution of payment related issues.
Jul 2018 - Jul 2022
4 years 1 month
Dublin, Ireland

Associate Fund Accountant

Hedgeserv

Monitored daily cash positions and investigated discrepancies across multiple funds with 200+ accounts, resolving complex cash breaks and ensuring timely reconciliation.

  • Processed P&L reports and streamlined complex accounting processes and quantitative models, generating significant time savings and improving reporting accuracy. 07/2018 – 07/2022 Dublin, IE
  • Played a key role in resolving payment and transaction issues under tight deadlines.
  • Served as a point of contact for stakeholders and brokers, supporting efficient communication in high-pressure, time-sensitive environments.

Summary

Independently curious, finance-trained professional (MSc, ACCA in progress) with 5+ years of international experience. Adept at leveraging financial systems and automation tools to enhance efficiency and data-driven decision-making. Strong communicator and facilitator, partnering with L&D to design and deliver impactful corporate training programs.

Languages

Portuguese
Native
English
Advanced

Education

Sep 2016 - Sep 2018

University of Porto

Master's degree in Finance · Finance · Porto, Portugal

Sep 2013 - Sep 2016

University of Beira Interior

Bachelor's in Management · Management · Covilhã, Portugal

Certifications & licenses

Chartered Accountant

Association of Chartered Certified Accountants

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