Recommended expert
Paula Franco
Project Management Academy
Experience
Oct 2025 - Dec 2025
3 monthsProject Management Academy
The Heineken Company
- Currently undergoing a 36-hour development program incorporating group workshops and practical learning sessions
- Focused on project methodologies (Waterfall, Agile, Lean Six Sigma), planning, risk management, and change & stakeholder management
Oct 2024 - Present
1 year 5 monthsKraków, Poland
Credit Risk Analyst
The Heineken Company
- Conduct in-depth analyses of credit data and KPIs to assess the creditworthiness of major clients in the Portuguese market
- Evaluate and manage contracts and loans exceeding €100 million, ensuring full compliance with internal risk frameworks and industry regulations
- Partner with account managers and sales teams to align credit risk strategy with commercial objectives, strengthening portfolio quality and reducing exposure
- Leverage AI and automation tools to streamline credit evaluation workflows and develop dynamic reporting dashboards, improving efficiency and minimizing manual errors
Jan 2023 - Dec 2023
1 yearSydney, Australia
Payment Support Specialist
Mable Technology
- Managed accounts receivable processes for a two-sided marketplace healthcare tech company with over 20,000 customers
- Processed up to 600 invoices each month, resulting in 97% on-time payments and 50% reduction in aging accounts
- Collaborated with cross-functional teams to resolve payment issues and disputes, ensuring timely and accurate resolution of payment related issues
Jul 2022 - Aug 2022
2 monthsIndonesia
Volunteer Teacher
Kampoeng Sinaoe
- Volunteered as cross-cultural English teacher contributing to the education and development of over 50 students within the community
- Designed and developed a website for the school
Jul 2018 - Jul 2022
4 years 1 monthDublin, Ireland
Associate Fund Accountant
HedgeServ
- Monitored daily cash positions and investigated discrepancies across multiple funds with 200+ accounts, resolving complex cash breaks and ensuring timely reconciliation
- Processed P&L reports and streamlined complex accounting processes and quantitative models, generating significant time savings and improving reporting accuracy
- Played a key role in resolving payment and transaction issues under tight deadlines
- Served as a point of contact for stakeholders and brokers, supporting efficient communication in high-pressure, time-sensitive environments
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Banking and Finance (4 years), Food and Beverage (1.5 years), Healthcare (1 year), and Information Technology (1 year).
Banking and Finance
Food and Beverage
Healthcare
Information Technology
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Accounting (4 years), Finance (2.5 years), and Customer Service (1 year).
Accounting
Finance
Customer Service
Summary
Independently curious, finance-trained professional (MSc, ACCA in progress) with 5+ years of international experience. Adept at leveraging financial systems and automation tools to enhance efficiency and data-driven decision-making. Strong communicator and facilitator, partnering with L&D to design and deliver impactful corporate training programs.
Skills
- Microsoft 365 Tools (Excel, Word, Powerpoint, Sap Copilot)
- Power Bi
- Crm Platforms
- Microsoft Power Platform Tools (Dataverse, Power Project Management Apps, Power Automate)
Languages
Portuguese
NativeEnglish
AdvancedEducation
Sep 2016 - Sep 2018
University of Porto
Finance · Porto, Portugal
Sep 2013 - Sep 2016
University of Beira Interior
Management · Covilhã, Portugal · Meritorious Academic Performance Worthy of Distinction in the
Certifications & licenses
Chartered Accountant
Association of Chartered Certified Accountants
Profile
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Paula based?
Paula is based in Kraków, Poland and prefers 100% remote projects.
What languages does Paula speak?
Paula speaks the following languages: Portuguese (Native), English (Advanced).
How many years of experience does Paula have?
Paula has at least 6 years of experience. During this time, Paula has worked in at least 5 different roles and for 4 different companies. The average length of individual experience is 1 year and 3 months. Note that Paula may not have shared all experience and actually has more experience.
What roles would Paula be best suited for?
Based on recent experience, Paula would be well-suited for roles such as: Project Management Academy, Credit Risk Analyst, Payment Support Specialist.
What is Paula's latest experience?
Paula's most recent position is Project Management Academy at The Heineken Company.
What companies has Paula worked for in recent years?
In recent years, Paula has worked for The Heineken Company, Mable Technology, Kampoeng Sinaoe, and HedgeServ.
Which industries is Paula most experienced in?
Paula is most experienced in industries like Banking and Finance, Food and Beverage, and Healthcare. Paula also has some experience in Information Technology (IT) and Education.
Which business areas is Paula most experienced in?
Paula is most experienced in business areas like Accounting, Finance, and Customer Service. Paula also has some experience in Project Management and Information Technology (IT).
Which industries has Paula worked in recently?
Paula has recently worked in industries like Banking and Finance, Food and Beverage, and Healthcare.
Which business areas has Paula worked in recently?
Paula has recently worked in business areas like Accounting, Finance, and Customer Service.
What is Paula's education?
Paula holds a Master in Finance from University of Porto and a Bachelor in Management from University of Beira Interior.
Does Paula have any certificates?
Paula has 1 certificate: Chartered Accountant.
What is the availability of Paula?
Paula is immediately available full-time for suitable projects.
What is the rate of Paula?
Paula's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Paula?
To hire Paula, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
600
450
300
150
Market avg: 340-500 €
Market avg: 340-500 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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