Aleks P.
Project Manager & Quality Assurance Associate
Experience
Mar 2024 - Present
1 year 9 monthsNetherlands
Project Manager & Quality Assurance Associate
Clinichain B.V.
- Delivered more than 10 clinical trial supply projects, achieving 95% on-time delivery of investigational products in compliance with GCP/ICH guidelines.
- Spearheaded ISO 9001 implementation, conducting 10+ internal audits across HR, Operations, Finance, and Quality, contributing to certification readiness within 12 months.
- Created, updated, and standardized more than 20 SOPs and CAPA processes, reducing documentation errors by 30% and ensuring regulatory compliance.
- Coordinated stakeholders across 6 countries, ensuring proactive risk management, transparent communication, and 100% client satisfaction.
- Leveraged JIRA, SAP, Notion, and CRM tools to optimize workflows and reporting.
Aug 2023 - Feb 2024
7 monthsNetherlands
Recruiter
OTC Flow
- Closed 12+ commercial and finance hires within SLA, cutting average time-to-hire by 25%.
- Introduced psychometric testing (HEXACO), improving candidate-job fit for commercial positions, which translated to closing sales.
- Represented company at career fairs and university portals, doubling early-career candidate engagement.
- Advised leadership on recruitment strategy aligned with compliance and business growth.
Aug 2022 - Jun 2023
11 monthsNetherlands
Human Resources Intern
Trivium Packaging
- Coordinated end-to-end recruitment for EMEA roles in SAP SuccessFactors, ensuring GDPR compliance.
- Designed and implemented well-being interventions after survey analysis, improving employee engagement scores.
- Delivered candidate experience report that informed new HR onboarding policies.
Dec 2021 - Jul 2022
8 monthsMexico
Jr. Technical Recruiter
Wipro Technologies
- Delivered 20+ successful IT hires (backend, frontend, full-stack developers) for global clients.
- Reduced average screening time by 15% through standardized interview templates.
May 2020 - Dec 2021
1 year 8 monthsMexico
Support Desk Specialist (B2B Customer Support)
Wipro Technologies
- Supported 200+ client accounts (U.S., Mexico, Brazil), achieving 20% upsell growth through updates (instant booking) and changes in the listing accounts.
- Designed training materials that reduced repeat technical issues by 25%.
Oct 2018 - Jul 2019
10 monthsEgypt
Global Entrepreneur / HR Support
AIESEC
- Collaborated with multicultural teams on HR initiatives, CV screening, and training sessions.
- Supported HR activities, research, and created content and presentations.
- Delivered Spanish courses and developed internal learning material.
Apr 2016 - Jul 2018
2 years 4 monthsMexico
Concierge and Sales
Hotel Xcaret
- Surpassed monthly sales targets by up to 120%, closing 50+ memberships.
- Increased client retention by 15% through personalized service.
- Built positive relationships and promoted trust with clients through service and needs assessment.
- Persuaded and pitched VIP services, inviting clients to presentations.
- Negotiated membership types based on data and benefits.
Summary
Project Manager specializing in clinical trials and supply chain projects, delivering compliant and timely solutions across Europe.
Proven success in ISO 9001 implementation, SOP development, CAPA, and risk mitigation, improving audit readiness and reducing documentation errors by 20% and delivery time.
Skilled in leading cross-functional, multicultural teams under Agile and Scrum frameworks.
Currently completing Scrum Master certification (2025) to strengthen agile project delivery and stakeholder value.
Languages
English
AdvancedSpanish
AdvancedPortuguese
AdvancedGerman
ElementaryFrench
ElementaryEducation
Oct 2021 - Jun 2023
VU Vrije University
Master’s Degree · Work and Organizational Psychology · Amsterdam, Netherlands
Oct 2012 - Jun 2016
University of Guanajuato
Bachelor’s Degree · Psychology, Industrial Track · Mexico
Oct 2007 - Jun 2010
CBtis 65
Technical Specialization · Informatics · Mexico
Certifications & licenses
Scrum Master
ISO 9001 Internal Audits
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