Makpal I.

Digital Health Product Manager

Warsaw, Poland

Experience

Oct 2024 - Present
1 year 1 month

Digital Health Product Manager

Inventivo

  • Led Phase I clinical trial for an AI-driven rehabilitation platform, supporting post-surgery recovery
  • Developed personalized AI therapy modules and directed product roadmap execution
  • Designed B2B2C go-to-market strategy and secured partnerships with clinics
Jan 2024 - Present
1 year 10 months

AI Product Manager

Smart Support

  • Designed and deployed AI agents with CRM integration, enabling omnichannel support and automated sales workflows
  • Delivered 10+ AI assistants for e-commerce and healthcare SMEs, increasing lead conversion by 35% and operational efficiency
  • Oversaw product ownership and project delivery, ensuring on-time rollout and client adoption
Aug 2022 - Oct 2024
2 years 3 months
Warsaw, Poland

IT Delivery Manager - Pharma R&D IT

Roche

  • Led AI/ML-powered platforms and MLOps infrastructures under GxP compliance, ensuring full Computer System Validation (CSV)
  • Managed global IT programs across Pharma R&D and Genentech units
  • Managed vendor relationships and budgets to ensure strategic alignment and operational efficiency
May 2019 - Aug 2022
3 years 4 months
Warsaw, Poland

Change Control Associate | SAP Product Owner

J.P. Morgan Chase & Co.

  • Owned SAP S/4 HANA BPC system migration and delivery for high-risk finance applications
  • Established change-control governance ensuring audit readiness and risk minimization
  • Partnered with senior leadership to align product delivery with business and compliance needs
Mar 2017 - May 2019
2 years 3 months
Gdańsk, Poland

Senior Associate | German Depositary Fund

State Street Corporation

  • Ensured NAV accuracy and MiFID II compliance for German investment funds
  • Automated reconciliation and MIS reports reducing manual work by 30%
Sep 2013 - Oct 2014
1 year 2 months
Astana, Kazakhstan

Intensive Care Nurse

UMC Heart Center

  • Provided cardiac intensive care, including LVAD and post-op patients
  • Supported diagnostics and monitored patient vitals in critical conditions

Summary

Project & AI Product Manager with 8+ years of experience across pharma, digital health, and fintech. Expert in delivering AI/ML platforms, digital health solutions and enterprise IT transformations in highly regulated environments (GxP, MiFID II, audit readiness). Proven track record in driving end-to-end product lifecycle, from strategy and clinical trials to scalable AI infrastructure, while leading global cross-functional teams and aligning executive stakeholders to achieve measurable business outcomes

Languages

Russian
Native
English
Advanced
Polish
Intermediate

Education

Oct 2021 - Jun 2022

Rome Business School

Masters · eHealth Management · Rome, Italy

Oct 2016 - Jun 2017

Fachhochschule Bielefeld

Diploma · Business Administration & Management · Bielefeld, Germany

Oct 2016 - Jun 2017

University of Information Technology and Management

B.Sc. · International Management & Economics · Rzeszów, Poland

...and 1 more
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