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Makpal Ikramova

Digital Health Product Manager

Makpal Ikramova
Warsaw, Poland

Experience

Oct 2024 - Present
1 year 6 months

Digital Health Product Manager

Inventivo

  • Led Phase I clinical trial for an AI-driven rehabilitation platform, supporting post-surgery recovery
  • Developed personalized AI therapy modules and directed product roadmap execution
  • Designed B2B2C go-to-market strategy and secured partnerships with clinics
Jan 2024 - Present
2 years 3 months

AI Product Manager

Smart Support

  • Designed and deployed AI agents with CRM integration, enabling omnichannel support and automated sales workflows
  • Delivered 10+ AI assistants for e-commerce and healthcare SMEs, increasing lead conversion by 35% and operational efficiency
  • Oversaw product ownership and project delivery, ensuring on-time rollout and client adoption
Aug 2022 - Oct 2024
2 years 3 months
Warsaw, Poland

IT Delivery Manager - Pharma R&D IT

Roche

  • Led AI/ML-powered platforms and MLOps infrastructures under GxP compliance, ensuring full Computer System Validation (CSV)
  • Managed global IT programs across Pharma R&D and Genentech units
  • Managed vendor relationships and budgets to ensure strategic alignment and operational efficiency
May 2019 - Aug 2022
3 years 4 months
Warsaw, Poland

Change Control Associate | SAP Product Owner

J.P. Morgan Chase & Co.

  • Owned SAP S/4 HANA BPC system migration and delivery for high-risk finance applications
  • Established change-control governance ensuring audit readiness and risk minimization
  • Partnered with senior leadership to align product delivery with business and compliance needs
Mar 2017 - May 2019
2 years 3 months
Gdańsk, Poland

Senior Associate | German Depositary Fund

State Street Corporation

  • Ensured NAV accuracy and MiFID II compliance for German investment funds
  • Automated reconciliation and MIS reports reducing manual work by 30%
Sep 2013 - Oct 2014
1 year 2 months
Astana, Kazakhstan

Intensive Care Nurse

UMC Heart Center

  • Provided cardiac intensive care, including LVAD and post-op patients
  • Supported diagnostics and monitored patient vitals in critical conditions

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Banking and Finance (5.5 years), Healthcare (3.5 years), Information Technology (2 years), Retail (2 years), and Pharmaceutical (2 years).

Banking and Finance
Healthcare
Information Technology
Retail
Pharmaceutical

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Product Development (5.5 years), Information Technology (5.5 years), Project Management (3.5 years), Finance (3.5 years), Customer Service (2 years), and Accounting (2 years).

Product Development
Information Technology
Project Management
Finance
Customer Service
Accounting

Summary

Project & AI Product Manager with 8+ years of experience across pharma, digital health, and fintech. Expert in delivering AI/ML platforms, digital health solutions and enterprise IT transformations in highly regulated environments (GxP, MiFID II, audit readiness). Proven track record in driving end-to-end product lifecycle, from strategy and clinical trials to scalable AI infrastructure, while leading global cross-functional teams and aligning executive stakeholders to achieve measurable business outcomes

Skills

  • Ai & Product Leadership: Ai/ml, Mlops, Generative Ai, Ai Agents, Digital Health
  • Product & Project Management: Product Ownership, Agile (Scrum), Safe, Itil, Pmp Track
  • Delivery & Operations: It Program Management, Vendor Management, Cost Optimization
  • Governance & Compliance: Change Control, Risk Management, Gxp, Mifid Ii, Audit Readiness
  • Stakeholder Engagement: Executive Communication, Cross-functional Global Team Leadership

Languages

Polish
Native
English
Advanced

Education

Oct 2021 - Jun 2022

Rome Business School

Masters · eHealth Management · Rome, Italy

Oct 2016 - Jun 2017

Fachhochschule Bielefeld

Diploma · Business Administration & Management · Bielefeld, Germany

Oct 2013 - Jun 2017

University of Information Technology and Management

B.Sc. · International Management & Economics · Rzeszów, Poland

...and 1 more

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Makpal based?

Makpal is based in Warsaw, Poland.

What languages does Makpal speak?

Makpal speaks the following languages: Polish (Native), English (Advanced).

How many years of experience does Makpal have?

Makpal has at least 10 years of experience. During this time, Makpal has worked in at least 6 different roles and for 6 different companies. The average length of individual experience is 2 years and 8 months. Note that Makpal may not have shared all experience and actually has more experience.

What roles would Makpal be best suited for?

Based on recent experience, Makpal would be well-suited for roles such as: Digital Health Product Manager, AI Product Manager, IT Delivery Manager - Pharma R&D IT.

What is Makpal's latest experience?

Makpal's most recent position is Digital Health Product Manager at Inventivo.

What companies has Makpal worked for in recent years?

In recent years, Makpal has worked for Inventivo, Smart Support, Roche, and J.P. Morgan Chase & Co..

Which industries is Makpal most experienced in?

Makpal is most experienced in industries like Banking and Finance, Healthcare, and Information Technology (IT). Makpal also has some experience in Retail and Pharmaceutical.

Which business areas is Makpal most experienced in?

Makpal is most experienced in business areas like Product Development, Information Technology (IT), and Project Management. Makpal also has some experience in Finance, Customer Service, and Accounting.

Which industries has Makpal worked in recently?

Makpal has recently worked in industries like Banking and Finance, Healthcare, and Information Technology (IT).

Which business areas has Makpal worked in recently?

Makpal has recently worked in business areas like Product Development, Information Technology (IT), and Project Management.

What is Makpal's education?

Makpal holds a Master in eHealth Management from Rome Business School, a Bachelor in International Management & Economics from University of Information Technology and Management and a Bachelor in Nursing from Astana Medical College.

What is the availability of Makpal?

Makpal is immediately available for suitable projects.

What is the rate of Makpal?

Makpal's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Makpal?

To hire Makpal, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

600
450
300
150
Market avg: 440-600 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.