Agnieszka Chmielowiec
AI Manager
Experience
eHealth Center
- Agile & Lean: Scrum (PSM I, Senior Scrum Master PSM II), Kanban, SAFe, LeSS, acting as an Engineering Manager, leading a cross-functional team of 41+ Scrum of Scrums, TOC, Kaizen experts delivering digital healthcare solutions for the public sector
- Product Ownership: ensuring backlog compliance with public sector standards and e-health requirement regulations, prioritization, defining MVPs, driving collaboration and transparency through Agile ceremonies, OKRs and KPIs, leading discovery and delivery metrics
- Project Management: planning, applying DORA metrics to monitor and improve software delivery, conducting workshops (OKR, performance, Cost of Delay, MVP), coordinating international, distributed teams
AI Manager
Insurance for People
- Implementing LLM tools (ChatGPT, Claude, Microsoft Copilot), chatbots and AI integrations in business processes
- Automating and enhancing social media content creation and engagement strategies
- Automating repetitive tasks
Delivery Manager
Gootek.pl and NaLepszy.pl
- Leading cross-functional, agile teams to deliver business value to clients
- Defining and prioritizing product backlog to meet project goals
- Crafting user stories that capture project requirements and objectives
- Applying DevOps practices with tools: Jira, Confluence, Azure DevOps, Miro, ClickUp, Figma, BPMN, UML, Git and GitHub
- Using analytics & KPIs with Power BI, Looker and AI-driven data to re-engineer business processes and support business decisions
- Developing and optimizing prompt engineering for Copilot, Claude and other AI tools to align with company needs
- Running workshops for teams, coaching and mentorship in Agile and AI, reducing manual workloads by 72% (as of March 2025)
Senior Agile Coach
- Organization and implementation of Product Center Domain Model focused on products and valuable outcomes
- Active participation in a major company transformation
- Daily collaboration with 3 highly experienced cross-functional teams comprising 31 international, multicultural experts
- Coaching upper management
- Creating workshops: remote and in Munich/Warsaw
Scrum Master / Agile Coach / IT Auditor
Medicover
- Audited 5 crucial projects using DORA metrics
- Provided daily support to 2 experienced cross-functional teams (23 experts), including POs and upper management
Agile Coach
ABB via Avenga
- Planning and implementation of SAP (ERP) in an Agile way
- Management and creation of one PO role per team in the district
- Close collaboration with upper management, making data-based decisions
Kaizen Recruitment & Employer Branding Specialist / Agile Mentor
STX NEXT
- Daily collaboration with IT teams, removing impediments that limit delivering value
- Co-initiated a grassroots initiative to help juniors, which later evolved into STX Academy
Scrum Master Toolbox Consultant
Voucherify / Respective Kanban
- Training, mentoring and coaching on Scrum Master and Product Owner toolboxes
- Collaboration with upper management, making data-based decisions and influencing company strategy
Scrum Master / Agile Mentor / Consultant
Mieszczanin INFORMATYKA
- Audits, training, mentoring and coaching
- Collaboration with upper management
Strategic Advisor / Agile Consultant
Kartony24.eu
- Audit and process mapping
- Collaboration with upper management
- Training, mentoring, and coaching
Owner, Consultant, Scrum Master, Agile Coach, IT Auditor
People-Centered Management
- Published “People-centered management” (original title "Zarządzanie po ludzku": available at Empik, Audioteka)
- Training, mentoring and coaching teams
- Facilitating teams
Manager / Product Owner
Jagiellonian University – Krakow
- Facilitating team meetings, training, mentoring, and coaching
- iOS game product owner
- Recruiting and vendor management
Team Leader
CEZ CARGO
- Removing impediments or blocks to the team’s progress
Project Management Specialist / Academic Teacher
Humanitas University
- Financial and accounting control of projects, Gantt chart monitoring and ongoing reporting on project implementation
- Teaching students (Law & Administration)
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (10 years), Professional Services (8 years), Manufacturing (5.5 years), Education (3 years), Healthcare (1 year), and Energy (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (11 years), Strategy (9 years), Information Technology (8.5 years), Quality Assurance (8 years), Human Resources (6.5 years), and Product Development (6 years).
Summary
I am an experienced Agile Coach, Scrum Master, and Product Owner with a proven track record in creating and developing digital products. I am skilled in backlog management, defining MVPs and KPIs, and leading discovery processes. My work with diverse, international teams has enabled me to effectively scale solutions across organizations of various sizes. My experience also includes working with AI, including LLM-based tools (e.g., ChatGPT, Claude, Microsoft Copilot), chatbots, and other AI solutions that facilitate process automation, content generation, and advanced data analysis.
Skills
- Agile & Lean: Scrum (Psm I, Psm Ii), Kanban, Safe, Less, Scrum Of Scrums, Toc, Kaizen
- Product Ownership: Backlog Management, Requirement Prioritization, Defining Mvps And Kpis, Leading Discovery And Delivery
- Project Management: Planning, Conducting Workshops (Okr, Cost Of Delay, Mvp), Coordinating International, Distributed Teams
- Ai / Modern Technologies: Implementing Llm Tools (Chatgpt, Claude, Microsoft Copilot), Chatbots, Ai Integrations In Business Processes, Automating Repetitive Tasks
- Tools: Jira, Confluence, Azure Devops, Miro, Clickup, Figma, Bpmn, Uml, Git, Github
- Analytics & Kpis: Power Bi, Looker, Ai-driven Data To Support Business Decisions
- Coaching & Training: Running Workshops For Teams, Coaching Management, Providing Mentorship In Agile And Ai
Languages
Education
Jagiellonian University
Master degree · Law and administration · Kraków, Poland
Certifications & licenses
Professional Scrum Master I (PSM I)
Professional Scrum Master II (PSM II)
Kanban
Professional Agile Leadership - Essentials
Professional Agile Leadership I (PAL I)
Profile
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