Agnieszka C.
Agile & Lean Engineer Manager
Experience
Jul 2025 - Present
5 monthsAgile & Lean Engineer Manager
Centrum eZdrowia (eHealth Center)
- Scrum (PSM I, PSM II), Kanban, SAFe, LeSS, Scrum of Scrums, TOC, Kaizen; leading a cross-functional team of 41+ experts delivering digital healthcare solutions for the public sector
- Acting as an engineering manager
- Backlog management ensuring compliance with public sector and e-health regulations
- Prioritization and defining MVPs; driving collaboration and transparency through agile ceremonies, OKRs and KPIs
- Leading discovery and delivery metrics
- Planning and applying DORA metrics to monitor and improve software delivery
- Conducting workshops (OKRs, performance, Cost of Delay, MVP)
- Coordinating international, distributed teams
Mar 2025 - Aug 2025
6 monthsAI Manager
Ubezpieczenia po ludzku
- Implemented LLM tools (ChatGPT, Claude, Microsoft Copilot) and chatbots to automate and enhance social media content creation and engagement strategies
- Integrated AI solutions into business processes
Dec 2024 - Mar 2025
4 monthsDelivery Manager
Gootek.pl and NaLepszy.pl
- Led cross-functional agile teams to deliver business value to clients
- Defined and prioritized the product backlog to meet project goals
- Crafted user stories that captured project requirements and objectives
- Used tools: Jira, Confluence, Azure DevOps, Miro, ClickUp, Figma, BPMN, UML, Git, GitHub
- Applied analytics & KPIs with Power BI, Looker and AI-driven data to re-engineer business processes
- Developed and optimized prompt engineering for Copilot, Claude and other AI tools to align with company needs
- Ran workshops for teams, coached management and provided mentorship in agile and AI, reducing manual workloads by 72%
Jun 2023 - Nov 2024
1 year 6 monthsSenior Agile Coach
PAYBACK
- Organized and implemented Product Center Domain Model focusing on products and valuable outcomes
- Actively participated in major company transformation
- Collaborated daily with three cross-functional teams comprising 31 international, multicultural experts
- Coached upper management
- Created workshops (remote and in Munich/Warsaw)
Mar 2023 - Jun 2023
4 monthsScrum Master / Agile Coach / IT Auditor
Medicover
- Audited five crucial projects using DORA metrics
- Provided daily support to two experienced cross-functional teams (23 experts), including product owners and upper management
May 2022 - Mar 2023
11 monthsAgile Coach
ABB via Avenga
- Planned and implemented SAP (ERP) in an agile way
- Managed and created one product owner role per team in the district
- Collaborated closely with upper management to make data-driven decisions
- Applied Theory of Constraints in a modern company
Aug 2021 - May 2022
10 monthsKaizen Recruitment & Employer Branding Specialist / Agile Mentor in STX Academy
STX NEXT
- Collaborated daily with IT teams to remove impediments and deliver value
- Co-initiated a grassroots initiative to help juniors, which evolved into STX Academy
- Performed delivery manager duties for clients
Apr 2020 - Feb 2023
2 years 11 monthsScrum Master / Product Owner Toolbox Consultant
Voucherify / Respective
- Provided toolbox training, mentoring and coaching for scrum masters and product owners
- Collaborated with upper management on data-based decision making and influenced company strategy
Oct 2015 - May 2023
7 years 8 monthsScrum Master / Agile Mentor / Consultant
Mieszczanin INFORMATYKA
- Conducted audits, training, mentoring and coaching
- Collaborated with upper management
- Managed IT recruiting activities
Oct 2015 - Jul 2020
4 years 10 monthsStrategic Advisor / Agile Consultant
Kartony24.eu
- Audited processes
- Mapped business processes
- Collaborated with upper management
- Provided training, mentoring and coaching
- Conducted recruiting activities
Sep 2015 - Jun 2023
7 years 10 monthsOwner, Consultant, Scrum Master, Agile Coach, IT Auditor
People-centered management
- Published the book "People-centered management" (original title "Zarządzanie po ludzku") available at Empik and Audioteka
- Provided training, mentoring and coaching
- Facilitated team processes
Dec 2014 - Sep 2015
10 monthsManager / Product Owner
Development Strategies Ltd. and Netesc Ltd.
- Facilitated team meetings
- Provided training, mentoring and coaching
- Served as iOS game product owner
- Managed recruiting and vendor relationships
Jul 2014 - Sep 2014
3 monthsTeam Leader
CEZ CARGO; Jaworzno, Poland
- Removed impediments or blocks to the team’s progress
May 2012 - Jun 2014
2 years 2 monthsProject Management Specialist / Academic Teacher
Humanitas University
- Controlled financial and accounting aspects of projects using Gantt charts
- Monitored and reported on project implementation
- Taught students in the Law & Administration program
Summary
I AM AN EXPERIENCED AGILE COACH, SCRUM MASTER, AND PRODUCT OWNER WITH A PROVEN TRACK RECORD IN CREATING AND DEVELOPING DIGITAL PRODUCTS. I AM SKILLED IN BACKLOG MANAGEMENT, DEFINING MVPS AND KPIS, AND LEADING DISCOVERY PROCESSES. MY WORK WITH DIVERSE, INTERNATIONAL TEAMS HAS ENABLED ME TO EFFECTIVELY SCALE SOLUTIONS ACROSS ORGANIZATIONS OF VARIOUS SIZES. MY EXPERIENCE ALSO INCLUDES WORKING WITH AI, INCLUDING LLM-BASED TOOLS (E.G., CHATGPT, CLAUDE, MICROSOFT COPILOT), CHATBOTS, AND OTHER AI SOLUTIONS THAT FACILITATE PROCESS AUTOMATION, CONTENT GENERATION, AND ADVANCED DATA ANALYSIS
Languages
Polish
NativeEnglish
AdvancedGerman
ElementarySpanish
ElementaryEducation
Oct 2010 - Jun 2012
Jagiellonian University
Master · Law and administration · Kraków, Poland
Certifications & licenses
Professional Agile Leadership - Essentials
Professional Agile Leadership I
Professional Scrum Master I
Professional Scrum Master II
Need a freelancer? Find your match in seconds.
Try FRATCH GPT More actions
Similar Freelancers
Discover other experts with similar qualifications and experience
- English
- Deutsch
2025 © FRATCH.IO GmbH. All rights reserved.