Customer Service Specialist – E-Commerce with B2C & B2B

Dedicated NGO activist and humanist with experience in international organizations.

Freelance English-German teacher in full-time and part-time roles, with strong communication skills and intercultural competence.

Highly adaptable, eager to learn, and team-oriented, with the ability to quickly adapt to new work environments.

Proficient with various CRM systems like Zendesk, Freshdesk, Gorgias, Jira, Monday.com, Shopify, etc. Analytical thinker, team player, structured work style, and a strong service orientation.