Tina Hess

Manager Business Development & Cooperations | Procurer

Tina Hess
Mittenwalde, Deutschland

Erfahrungen

Juli 2022 - Bis heute
2 Jahren 10 Monaten
Hybrid

Senior Manager Transformation

Goldgas GmbH

Sinse 10-2022 until now Senior Manager Transformation and Business & Organisation Developer inhouse. From 2020 until 09-2022 mainly responsible as manager business development & cooperations / authorized signatory

  • Leadership of 10 business center managers and up to 15 front office managers
  • Organization and implementation of market and competition analyses
  • Further development of existing and development of new business areas and sales markets
  • Securing or expanding market share - expansion of the division through 7 new locations
  • Restructuring of the operational area
  • Strategy development and preparation of business plans
  • Establishment of strategic alliances
  • Monitoring and reporting
März 2014 - Dez. 2022
8 Jahren 10 Monaten

Head of Sales, Procurator

EBUERO Sales & Service AG & Co. KG

Initially on a commissionary basis as a dual function. Since 01/2016 full-time responsible as Head of Sales (DACH) / authorized signatory

  • Leading up to 20 employees in the areas of inbound, outbound, aftersales
  • Responsibility for business development of all brands of the group in the area DACH
  • Restructuring and further development of the department
  • Staff build-up; development of new recruiting channels
  • Development of product and training standards
  • Business planning and implementation of existing and new customer relationships
  • Introduction of new commission models for employees / affiliate partnerships
  • Collaboration in the development of new software tools and CRM systems
  • Product development in the business center area
  • Development of industry-specific customer profiles and communication tools
  • Acquisition and support of sales partnerships
Jan. 2011 - Dez. 2015
4 Jahren

Head of Human Resources, Procurist

Deutsche Business Services GmbH

  • Management of approx. 200 employees, 10 team leaders, 6 trainers
  • Restructuring of the organizational unit, development of team and management structures
  • Development and implementation of a quality management system to measure service quality and evaluate employees
  • Product co-development of software for service delivery
  • Development and implementation of standards for product service delivery
  • Development and implementation of e-learning
  • Establishment of new locations
  • Coordination and crisis management of all locations
  • Ensuring global implementation of product standards
  • Implementation of new recruiting processes
Jan. 2009 - Dez. 2011
2 Jahren

Executive Board Member Sales Cooperations

Deutsche Familienversicherung AG

  • Acquisition of new and care of existing cooperation and sales partners
  • Development of sales strategies in the area of GKV and company-affiliated brokers
  • Acquisition successes: cooperation City BKK, IKK Gesund Plus
Sept. 1999 - Dez. 2009
10 Jahren 4 Monaten

Key Account Manager / Group Leader

Flexitel GmbH

03/2008 Change to the sales department as key account manager

  • Acquisition of new projects and clients
  • Project management, implementation and controlling of customer mandates
  • Development of sales strategies in the area of GKV - PKV cooperations as well as assistance and health services
  • Acquired clients including Daimler Insurance Services, BKK Gesundheit (first level support)

08/2007 Grouplead; Team strength up to 15 team leaders

08/2005 Project responsible team leader; team strength up to 40 employees

09/1999 Student staff member as a consultant on the telephone

Apr. 1997 - Sept. 1999
2 Jahren 6 Monaten

Technical Draftswoman

Architecture Firm "Burckhardt, Emch + Berger GmbH"

Participation in various projects; e.g. refurbishment of the Ministry of Defense in the "Bendlerblock" Berlin

Jan. 1994 - Sept. 1995
9 Monaten

Trainee / Employee

B & S Trading and Work GmbH

Participation in project planning and project support of the restoration of the health resort "Ust-Katschka" Perm region, Russia

Apr. 1993 - Jan. 1995
1 Jahr 10 Monaten

Trainee

Architecture Firm "Lambrecht"

Participation in project planning and project support of several projects in the field of old building renovation and new construction

Zusammenfassung

Passion and joy in what you do; teamwork; ambition; learning new things; always being enthusiastic about new things in the team and yourself; being attuned to goals; taking projects and developments a step further every day. This motto and this attitude have made me successful and opened up many new perspectives for me, especially when life comes my way - differently than planned.

Sprachen

Deutsch
Muttersprache
Englisch
Verhandlungssicher
Serbisch
Verhandlungssicher
Französisch
Fortgeschritten

Ausbildung

Okt. 2002 - Juni 2005

Berlin Technical College

Diploma, Studies: very good, diploma thesis: excellent · Dipl. Ing. Architect · Berlin, Deutschland

Juli 1999 - Juli 1999

Architecture Firm Burckhardt, Emch + Berger GmbH

Professional degree · Draftswoman in Structural Engineering · Deutschland · very good

Okt. 1991 - Juli 1994

Leonhard Bernstein Gymnasium

Abitur (A-levels) · Berlin, Deutschland · 2,1

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