SD Consultant

• Support OTC/SD related to pricing, forms, invoices
• Work on enhancements related to medication management and authorization
• Work with data migration and customer IT teams for mapping and bug fixes
• Work in integration and support for user testing, user training for sales processes, coordinate with solution architects for BPML level 3 and level 4 tasks
• User training for using for the new and modified business processes

SAP S4Hana Rollout project (Europe Rollout project for an American chemical company)

• Workshops and fit gap analysis to understand template system from north America and business practices of European companies
• Planning SD tasks according to agile project model, customize SD and LE processes, lead and coordinate with other SD consultants across different countries, preparing RICEF functional specifications, debugging and coordinate with developers
• Working with service business processes and periodic billing using resource-related billing (RRB) of SAP CS module
• Template implementation of SAP CCM (condition contract management) solution for customer rebates
• Discussion with business groups about rebate processes, accrual practices, settlement periods, settlement materials
• Setting up CCM rebate condition types for accruals, payouts based on revenue and quantity
• Design and customize business process for customer sales, intercompany sales, intercompany stock transfer (STO), returns and shipment corrections
• Design and customize country specific legal requirements like down payment and corrective invoice (Poland)
• Working as a solution architect for defining BPML process level 2 until level 4 tasks, mentoring junior consultants according to project activities
• Coordinate and support integration with other modules for like Vertex (Tax calculation), EWM (Warehouse and shipments), EHS (Dangerous goods handling)
• Test case prepare with users for integration testing
• User training for sales and shipment process in SAP

Worked for customers in manufacturing industries (Bauer gear motor, Gardena)

• Support in area of Sales and distribution, customer service
• Support for sales, pricing, output, shipment, notification and repairs, invoicing
• 2nd and 3rd level support within defined SLA
• Records incidents and issues in tracking tool and follows through to resolution
• Understanding business processes, documentation, customizing, coordination with ABAP development for bug fixes and enhancements, debugging, preparing and modifying RICEF /WRICEF functional specifications
• Working with offshore teams for knowledge transfer and analysis of tickets, reporting results

Inhouse consultant across different projects

• Process analysis, interfaces with external non-SAP systems, process design, to-be analysis, gap-analysis, configuration, testing and production support
• OTC configuration (pricing, credit management, sales, scheduling, shipping, intercompany sales, intercompany stock transfer orders (STO), accounting determination, billing, routes and stages, transportation costs, etc.), after sales and repair process implementation
• Worked in implementing after sales and repair, sales in guarantee and outside guarantee processes in SAP using customer service (CS)
• Data migration, test data, integration test, documentation, support and training. Also worked with test key-user/end-users to define standard test scenarios used for testing upgrades
• Training documentation development/creation, courseware development and all training needs