Thomas Urban

Corporate Reporting

Vienna, Austria

Experience

Jan 2021 - Dec 2023
2 years

Corporate Reporting

Henrich Baustoffe

Creation of a company-wide and cross-departmental Power BI dashboard.

  • Development of the necessary views and KPIs with the various departments and executive management.
  • Preparation and modeling of the various data sources.
  • Implementation of the dashboards in Microsoft Power BI.
Jan 2020 - Dec 2025
4 years

Customer Lifetime Value Optimization

Henrich Baustoffe

Optimization of the customer lifetime value through the development and implementation of data-driven pricing strategies (Austrian Institute of Standards).

  • Optimization of the customer lifetime value through statistical analysis of sales volumes by channel and customer group.
  • Development of a statistical simulation model to model and simulate different pricing models.
  • Data management: design and implementation of a data management system for continuous synchronization and provision of data from the CRM/ERP system for the pricing API and BI applications. Focus was on data integrity and security management.
  • Business Intelligence: setup of BI tools for ongoing analysis and evaluation of the new pricing strategies.
  • Project management: full responsibility for planning, execution and control of the project, including collaboration with the CRM company and developers.
Jan 2020 - Dec 2022
2 years

Modular Customer Reporting SaaS B2B Platform

weffect

Design and implementation of customer dashboards that can be individually extended by the customer.

  • Design of the data flow from the SaaS platform to the dashboard solution, taking into account the necessary tenant separation and data anonymization according to GDPR.
  • Development of appropriate metrics that show customers the degree of engagement by employee groups.
  • Implementation of the dashboards in Google Looker (writing SQL queries, building the dashboards).
  • Ongoing support and further development.
Jan 2020 - Dec 2021
2 years

Development of a Recommendation Algorithm

weffect

Development of an algorithm that offers users relevant content based on various aspects (company role, professional experience, hierarchy level, etc.).

  • Design and execution of a survey among 18,000 employees worldwide.
  • Statistical evaluation including cluster analysis and group definition.
  • Development of an algorithm that can deliver relevant recommendations from the start without usage data.
  • Establishment of reporting to analyze the algorithm's accuracy.
Jan 2019 - Dec 2020
2 years

Market Analysis and Simulation Tool

Uzin Group

Development of an interactive Power BI tool for estimating market shares and potentials.

  • Design and drafting of a survey among internal sales experts on the possible price segments per product.
  • Statistical analysis and aggregation of the data and derivation of price segments from the data.
  • Implementation of the interactive Power BI tool, in which sales managers could analyze the unused price potential of existing products and the market potential of potential products.
Jan 2016 - Present
8 years 7 months
Vienna, Austria

Owner

Let’s Start

Consulting and freelancing for sales & marketing strategies, innovation, and digitization projects. Software development and process automation.

Jan 2014 - Dec 2017
4 years
Munich, Germany

Partner

Keylens Management Consultants

Management consulting with a focus on sales, strategy and change management.

Jan 2009 - Dec 2015
5 years
Vienna, Austria

Co-Founder

Stratact Strategy Consultant

Management consulting focused on strategy and implementation.

Jan 2009 - Dec 2010
2 years
Vienna, Austria

Senior Consultant

Silberball Consultant

Communications consultant with a focus on integrated communication.

Jan 2005 - Dec 2009
4 years
Vienna, Austria

PR Consultant

Pleon Publico PR und Lobbying

Consultant for PR projects in what was then the largest PR agency in Austria.

Jan 2004 - Dec 2006
3 years
Vienna, Austria

Web Design & Editorial

GESCO - Gesellschaft für Communication

Web design and editorial work within the Austrian Sparkasse Group.

Jan 1999 - Dec 2004
5 years
Vienna, Austria

Private Customer Advisor

Erste Bank

Summary

Thomas Urban is an experienced freelance consultant for sales and marketing, digitization and innovation projects. His professional expertise is combined with his data-first mindset and high technical expertise, enabling him to implement projects and concepts quickly and successfully.

Languages

German
Native
English
Advanced

Education

Donau-Universität Krems

Master’s in Business Psychology with a focus on Change Management, Organisational Learning and Motivation · Business Psychology · Krems an der Donau, Austria

Certifications & licenses

Certified Data Protection Expert

Austrian Institute of Standards