Customer Care Agent & Social Media Community Manager

I have built a solid career in customer care, social media community management, and event support, working with companies like Afilio GmbH and Vodafone Deutschland GmbH as well as managing various tasks independently. My work ranges from providing direct customer assistance to planning and coordinating events, which has sharpened my communication, organizational, and digital skills.

I bring hands-on experience from back office operations and virtual assistance to creative roles in tour merchandising and production support. Continuous learning, including certified training as a mindset online coach, allows me to stay current and deliver effective solutions across diverse industries.