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Omkar Kadkol

Operation Manager

Omkar Kadkol
Berlin, Germany

Experience

May 2022 - Apr 2024
2 years
Neuss, Germany

Operation Manager

Advance Group

  • Business process optimization and quality assurance of mobility business, supporting and feedback for sales, marketing and IT teams with current market requirements
  • Setting and sustaining OKR, KPIs, OLAs and SLAs in operations and customer support team with Zendesk ticket system
  • Detailed management and analysis of operational data streams (e.g. transactions revenue, invoices) for products
  • Addressing B2B and B2C customer issues and reporting to stakeholders
  • Creating reports to stakeholders to drive operational excellence
  • Product support owner for app, portal, listing and pricing
  • Analysis and usage of POI data from backend
  • Data handling and process optimizations in daily operations with customer support issues
  • Analysis of issues and application of problem-solving methods for customer issues
  • Vendor management for 200 vendors, including negotiation and contracting for lateral and bilateral engagements
  • Sports, food, travel and handling master data reporting for vendors
  • Tracking and checking of invoices as per contract and approval for payment
  • Understanding of pricing techniques and implementation into SAP system with constant communication with stakeholders for SaaS product efficiency
  • Data analysis through MS Excel, Tableau and SQL as per requirements
May 2021 - Apr 2022
1 year
Berlin, Germany

Real Time and Planning Analyst

Just Eat Takeaway.com NV

  • Analysing process failures, process sustainability and providing root cause for failures
  • Execution of daily operational activities such as forecast reports, productivity reports and AHT reports
  • Working closely with departments to provide inputs from real-time observations and data analysis to enhance performance
  • Forecasting future deviations using current dashboard data and accounting for unavoidable external factors
  • Providing clean data of actual manpower utilization in real time to WFM for better staffing and efficient budgeting
  • Teaming up with operations management, vendor management and other internal and external stakeholders
  • Understanding current market requirements and reacting to deliver fastest customer service to increase business
  • Complex data analysis using dashboards, MS Excel, Google Sheets, Tableau and manual observation of regular patterns
  • Clear understanding of wider issues impacting relevant markets
  • Strong analytical skills with respect to historical, current and future data
Oct 2020 - Feb 2021
5 months
Bengaluru, India

Operations Executive

Flipkart

  • Handling online retail operations and onboarding new products with compliance approval
  • Interaction with brands for product listing
  • Reporting daily and weekly sales reports to brands and business managers
  • Analysis using Tableau of all-India inventory and maintaining fill rate above 70% across all cities
  • Creating purchase orders for all brands and monthly sales and inventory reports
  • Data visualisation of vendor onboarding and analysis of demand and supply patterns
Feb 2018 - Jan 2020
2 years
Bengaluru, India

Supply Chain Manager

Holisol Logistics Private Limited

  • Established the business to support small-size business partners
  • Strategic planning of business processes and resources with strong understanding of document flow and data transfer across businesses
  • Defined methods across all business functions including product level, quality, sales and marketing
  • Provided solutions to optimize operational performance across a broad range of areas
  • Exposure to production environment and knowledge of manufacturing concepts
  • Conceptual knowledge of ERP and integration of business processes
  • Strong knowledge of cash inflow and outflow and its importance
  • Project management and control planning with team execution
  • Data collection of daily processes and its importance during failure analysis
  • Value stream mapping of entire business process
  • Strong knowledge of supply chain, procurement and payable processes
  • Business development techniques and client onboarding
  • Reporting monthly MIS and increased business by 5%
May 2015 - Jan 2018
2 years 9 months
Coimbatore, India

Senior Executive (Operations)

Emirates Logistics India Private Limited

  • Design and development of packaging products and providing packing solutions for customers
  • Reducing lead time by analysing and planning single-piece flow and identifying cycle time reduction opportunities
  • Providing manufacturing decision-making information by calculating material and labour costs, reviewing production schedules and estimating future requirements
  • Good knowledge of manufacturing terminology with on-time RCA/CAPA reports for non-compliance, costing techniques and quotation submission
  • Process gap improvement in manufacturing and on-site packing
  • SAP implementation for GE operations
  • Deep knowledge of packing materials used in all business processes
  • Experience in leading calls, analysing issues, handling escalations and critical decisions, responding to clients, and profit and loss and budget planning
  • Used lean methods for process excellence
Aug 2012 - May 2013
10 months
Pune, India

Manufacturing Supervisor

SAI Engineers Private Limited

  • Design, product development and planning of materials required for production
  • Maintain records for plan vs actual
  • Implementation of Kaizen concept
  • Good knowledge of metal fabrication and wood fabrication
  • Ensuring safety procedures and quality standards
  • Providing quantitative data for progressive reporting and handling manpower

Summary

Experienced Business and Operational Consultant in the sectors of E-mobility, Supply Chain and E-Commerce. Also, wide experience in Process Planning, Process Optimization, and cost-effective Budgeting, Historical Data Analysis, RCA/CAPA in Non-Compliance issues and worked with Agile methods. Experience on Ms Excel, MS Office,MS Dynamics, Navision, Oddo, Pricing Engine, Zendesk, Jira, SAP, ERP and CRM. I have always added value to the organizations I worked for. I shall be able to use my experience to move it to the next level.

Skills

  • Ms Office
  • Ms Excel
  • Sql
  • Pivot
  • Sap

Languages

English
Advanced
German
Intermediate

Education

Jun 2008 - Sep 2012

Visvesvaraya Technological University (VTU), Belagavi, Karnataka, India

Bachelor of Mechanical Engineering · Mechanical Engineering · Belagavi, India

Certifications & licenses

Scrum Product Owner

SCRUM ALLIANCE

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Omkar based?

Omkar is based in Berlin, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Omkar speak?

Omkar speaks the following languages: English (Advanced), German (Intermediate).

How many years of experience does Omkar have?

Omkar has at least 8 years of experience. During this time, Omkar has worked in at least 6 different roles and for 6 different companies. The average length of individual experience is 1 year and 5 months. Note that Omkar may not have shared all experience and actually has more experience.

What roles would Omkar be best suited for?

Based on recent experience, Omkar would be well-suited for roles such as: Operation Manager, Real Time and Planning Analyst, Operations Executive.

What is Omkar's latest experience?

Omkar's most recent position is Operation Manager at Advance Group.

What companies has Omkar worked for in recent years?

In recent years, Omkar has worked for Advance Group, Just Eat Takeaway.com NV, and Flipkart.

Which industries is Omkar most experienced in?

Omkar is most experienced in industries like Transportation and Logistics, Manufacturing, and Food and Beverage. Omkar also has some experience in Retail.

Which business areas is Omkar most experienced in?

Omkar is most experienced in business areas like Operations, Quality Assurance (QA), and Supply Chain Management. Omkar also has some experience in Customer Service, Procurement and Purchasing, and Business Intelligence.

Which industries has Omkar worked in recently?

Omkar has recently worked in industries like Transportation and Logistics, Food and Beverage, and Retail.

Which business areas has Omkar worked in recently?

Omkar has recently worked in business areas like Operations, Customer Service, and Quality Assurance (QA).

What is Omkar's education?

Omkar holds a Bachelor in Mechanical Engineering from Visvesvaraya Technological University (VTU), Belagavi, Karnataka, India.

Does Omkar have any certificates?

Omkar has 1 certificate: Scrum Product Owner.

What is the availability of Omkar?

Omkar is immediately available full-time for suitable projects.

What is the rate of Omkar?

Omkar's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Omkar?

To hire Omkar, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
Market avg: 700-860 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.