Natia M.
Founder and Executive Coach
Experience
Founder and Executive Coach
Persona Coaching
- Founder of a boutique coaching and facilitation practice supporting CEOs, founders, and senior teams in navigating leadership challenges, cultural complexity, and organizational change.
- Design and deliver high-impact coaching programs and workshops focused on team alignment, conflict resolution, cross-cultural collaboration, and leadership development.
- Integrate systemic team coaching (ORSC), Co-Active Coaching, and experiential methods such as LEGO® SERIOUS PLAY® to help individuals and teams communicate more effectively, build trust, and lead with confidence.
Senior Strategic HR Business Partner
Access Microfinance Holding AG
Represent HR Department at the Supervisory Board.
Coach executives and their teams.
Develop and lead HR strategies across a network of 8 microfinance banks spanning Africa and the Caucasus.
Execute strategic HR initiatives to enhance organizational effectiveness.
Design performance management systems that align with corporate objectives.
Manage compensation and benefits schemes, ensuring competitive and equitable practices.
Lead global job evaluation processes and compensation benchmarking, standardizing roles across multiple regions.
Mentor HR teams at network banks, fostering leadership development and operational excellence.
Introduced a 360-degree feedback system implemented for top management across all network banks, significantly enhancing leadership assessment practices.
Initiated the implementation of Hay Job Grading for approximately 300 roles, impacting over 4,000 employees globally and standardizing job classifications.
Conducted the organization's first-ever global external market salary and benefits survey, setting new compensation benchmarks and supporting strategic HR alignment with global market standards.
Head of Organizational Development and Human Resources
JSC Credo Bank
Represent HR Department at the Supervisory Board.
Coach leaders and their teams.
Direct strategic HR initiatives as a member of the Senior Management Team.
Lead HR and organizational development of a company of 5,000 employees.
Manage a team of 20 HR professionals, overseeing recruitment, training, and performance management for 5,000 employees across 65 branches.
Develop and execute performance appraisal systems to ensure effective performance management.
Manage compensation and benefits schemes, ensuring competitive and equitable practices.
Oversee leadership development programs to foster operational excellence.
Developed HR processes and policies from scratch as the organization grew from 50 to 5,000 employees over 10 years, including performance appraisal systems, job grading, a comprehensive HR manual, and digital HR practices.
Managed entire people aspects during a full acquisition process by a new investor, ensuring a seamless transition and maintaining organizational stability and employee morale.
Managed all HR and people aspects of the bank transformation project from a microfinance institution to a full-service banking entity, transforming HR systems and implementing leadership development programs across all employee levels.
Summary
I am an internationally certified executive coach (ICF PCC), team coach, and facilitator with over 15 years of international experience across 20+ countries. Drawing on a strong foundation in HR leadership, I now specialize in designing and delivering impactful workshops and coaching programs focused on team development, cross-cultural collaboration, and conflict resolution.
My work centers on helping leaders and teams navigate complexity, build trust, and strengthen communication through experiential methods such as ORSC, Co-Active Coaching, and LEGO® SERIOUS PLAY®. I am passionate about creating spaces where individuals and groups can engage in honest dialogue, align on shared values, and co-create sustainable solutions — especially in multicultural and fast-changing environments.
Languages
Education
Anglia Ruskin University
MA · International Business and Management · Cambridge, United Kingdom
Hanze University
MBA · International Business and Management · Groningen, Netherlands
University of Arkansas
BA · Middle Eastern Studies · Fayetteville, United States · 4.0
Certifications & licenses
Certified HAY Job Evaluator
Certified NLP Coach & Practitioner
American Board Of Neuro-Linguistic Programming
Certified Professional Co-Active Coach (CPCC)
Co-Active Training Institute
Chartered Member Of The Chartered Institute Of Personnel And Development
Chartered Institute Of Personnel And Development
LEGO® Serious Play® Certified Facilitator
Association of Master Trainers in the LEGO® Serious Play® Method
Organisation & Relationship Systems Coach
CRR Global
Professional Certified Coach (PCC)
International Coaching Federation
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