Management expert for strategy, execution and change
Jul 2019 - Jan 2020
7 months
Berlin, Germany
Chief Operating Officer
Helpling GmbH & Co. KG
P&L responsibility for Germany, Switzerland, United Kingdom and Ireland
Led the Operations team of over 50 internal and external members
Defined and executed strategic goals, objectives and key results in close collaboration with Marketing, Product and IT
Drove initiatives on customer and provider retention, new customer and provider acquisition and operational efficiency on country-level
Coordinated Operations processes globally to ensure consistent execution and continuous improvement
Jun 2017 - Jun 2019
2 years 1 month
Berlin, Germany
Head of Operational Excellence
Zooplus AG
Led a team of three project managers and reported to COO
Managed company and operations programs and projects in support of the 20-30% p.a. revenue growth and 95% retention rate of zooplus
Strategy: Led the definition and drove the execution of the zooplus operations strategy with the COO
Operational excellence: Definition of KPI system, fulfillment network expansion, operations cost reduction by 10%, inventory reduction by 15%, customer delivery time improvement
Organizational development: Implemented OKR framework for goal-oriented collaboration to maximize operations team motivation and performance
Jan 2015 - May 2017
1 year 5 months
Munich, Germany
Manager
Porsche Consulting GmbH
Focused on strategy, operational excellence, and transformation projects in the consumer goods, automotive and (e-) retail industry
Supported project acquisition and managed projects from initiation to closing with project planning, driving analysis, ideation and implementation, leading consultant and client teams and presenting results to client C-level and senior management
Projects in sales, CRM, supply chain management, production, logistics, leadership and product development in Europe, Brazil, Singapore and the U.S.
Apr 2011 - Dec 2015
4 years 9 months
Munich, Germany
Management Consultant
Porsche Consulting GmbH
Focused on strategy, operational excellence, and transformation projects in the consumer goods, automotive and (e-) retail industry
Supported project acquisition and managed projects from initiation to closing with project planning, driving analysis, ideation and implementation, leading consultant and client teams and presenting results to client C-level and senior management
Projects in sales, CRM, supply chain management, production, logistics, leadership and product development in Europe, Brazil, Singapore and the U.S.
Oct 2007 - Mar 2011
3 years 6 months
Düsseldorf, Germany
International Supply Chain Manager
Henkel AG & Co. KGaA
Played key role in project to consolidate the production footprint of Henkel's European Consumer Adhesives division resulting in increased profitability
Managed various international launches of new products on time and in budget
Optimized product costs by successfully deciding upon Make-or-Buy
Increased service-level of suppliers by improving sales & operations planning
Summary
I help managers improve their competitive strength dramatically through consistent strategy execution and a high-performance culture.
Languages
German
Native
English
Advanced
French
Intermediate
Spanish
Elementary
Education
Oct 2004 - Jun 2005
University of Nebraska
Business Administration · United States
Oct 2001 - Jun 2007
University Bayreuth
Dipl.-Kfm. · Business Administration · Bayreuth, Germany
Oct 2001 - Jun 2007
Technical University Freiberg
Dipl.-Kfm. · Business Administration · Freiberg, Germany
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