Jörg Pallanich

Freelance IT Project Manager / Business Analyst

Vienna, Austria

Experience

May 2022 - Present
3 years 3 months
Vienna, Austria

Freelance IT Project Manager / Business Analyst

A1 Telekom Austria AG

  • Infrastructure Selling Tool: Jointly develop and document the target process for infrastructure sales to business customers
  • Infrastructure Selling Tool: Cross-department coordination to find solutions
  • Infrastructure Selling Tool: Managing the implementations in the CRM system
  • Infrastructure Selling Tool: Coordinating a field trial
  • FTTH Expansion Program: Project environment analysis and documentation
  • FTTH Expansion Program: Defining processes in the FTTH expansion program
  • FTTH Expansion Program: Specifying IT requirements for the B2B Business Unit as Epics and User Stories
  • FTTH Expansion Program: Project management of IT implementations in the business context
  • Product Launch “Cyber Defense Business”: Defining the Sales-to-Activation process
  • Product Launch “Cyber Defense Business”: Specifying IT requirements for implementation in the A1 Marketplace and the interface to ServiceNow
  • Product Launch “Cyber Defense Business”: Project management of IT implementations
Jan 2021 - Present
3 years 7 months

Independent Consultant

Selbstständig

  • Advising private and business clients on wealth building, retirement planning, and liquidity management as a state-certified insurance agent and company pension expert
  • Implementing a cloud-based CRM solution for the sales team
Apr 2021 - May 2022
1 year 2 months
Vienna, Austria

Agile Project Manager / Product Owner

Compax Software Development GmbH

  • Project Management: Implementing a BSS/CRM system for an international telecom customer
  • Project Management: Release & incident management
  • Project Management: Resource and budget planning
  • Project Management: End-to-end accountability
  • Product Owner: Gathering requirements with the client in workshops and defining them as Epics & User Stories
  • Product Owner: Maintaining the product backlog & PI planning
  • Product Owner: Close coordination with the Scrum teams
  • Presales: Supporting the sales team with responses to various tenders
Feb 2016 - Mar 2021
5 years 2 months
Vienna, Austria

B2B Project Manager / Product Manager / Product Owner

UPC Business Austria GmbH / T-Mobile Austria GmbH

  • Project Manager (B2B Product Management) for B2B product & service implementations
  • Project Manager (B2B Product Management) for various migration projects in an international setting
  • Project Manager (B2B Product Management) for launching various new hardware & systems
  • Product Manager / Product Owner for Domain Services & Web Hosting
  • Product Manager / Product Owner for e-card & Internet products
  • Product Manager / Product Owner for School Network Solutions
  • Product Manager / Product Owner for Business Internet Cable
  • B2B product catalog & roadmap coordination
Nov 2011 - Jan 2016
4 years 3 months
Vienna, Austria

Project Manager / Utilisation Manager

update sales GmbH

  • Project Management: International FinancialForce PSA rollout within the Aurea group with Salesforce integration
  • Project Management: Evaluating, implementing, and improving a project and resource management solution within update Professional Services
  • Project Management: Various internal organizational and optimization projects
  • PMO: Contributing to building & optimizing processes in the professional services environment
  • PMO: Controlling, governance & reporting
  • PMO: Training & coaching
  • PMO: Application ownership (CA Clarity PPM, SharePoint, Jira, …)
  • Utilisation Management: Monitoring and managing resource utilization
  • Utilisation Management: Main contact for internal and external resource requests
  • Utilisation Management: Engaging implementation partners
Nov 2007 - Oct 2011
4 years
Vienna, Austria

Senior Consultant (Project & Portfolio Management)

CA Software Österreich GmbH

  • Designing project & portfolio management solutions across industries
  • Analyzing, implementing, and customizing PPM solutions with CA Clarity for international clients
  • Analyzing and building various reports during PPM implementations
  • Technical sales for IT governance, new product development, and PMO
  • Product training, process consulting & workshops
Jul 2007 - Oct 2007
4 months
Vienna, Austria

Product Manager (Information Services)

ÖBB Dienstleistungen GmbH

  • IT product management
  • Service level management following ITIL (creating service level agreements)
  • License & contract management for company-wide software licenses
  • Sub-project lead for the company-wide IT standardization project for workstations & mobile business
Jan 2004 - Jun 2007
2 years 6 months
Vienna, Austria

Software Designer (Multimedia Communication Solutions)

Kapsch CarrierCom AG

  • Designing and implementing a VoIP-based voicemail & IVR solution with a web-based management interface
  • Project lead for building a knowledge management platform using social software
  • Database management
  • Designing and building client/server applications for the Kapsch MissisSIPpi hosted IP PBX and mobile PBX solution
  • Technical lead for the architecture and implementation of a web-based prototype for multimedia content control (Home Gateway)
Jul 2003 - Dec 2004
1 year 6 months
Vienna, Austria

Software Developer (BU Communication)

Materna GmbH

  • Architecture, design, documentation, and testing in mobile communication (web, WAP, SMS)
  • Developing .NET components, web services, and apps for the Mobile Application Platform “A1 Mobility Services” to mobilize Microsoft Exchange

Languages

German
Native
English
Advanced

Education

Oct 2005 - Jun 2007

Danube University Krems

Professional MSc · New Media Management · Krems an der Donau, Austria

Oct 2000 - Jun 2004

University of Applied Sciences Wiener Neustadt

Precision, Systems, and Information Technology · Wiener Neustadt, Austria

Oct 1994 - Jun 1999

Higher Technical Federal Teaching & Research Institute for Electrical Engineering Wiener Neustadt

Electrical Engineering, Power and Energy Electronics · Wiener Neustadt, Austria

Certifications & licenses

EXIN Agile Scrum Product Owner

EXIN

Exin Agile Scrum Master

EXIN

Driver’s License: A, C, E

Microsoft Certified Professional

Prince2 Foundation & Practitioner Certification

State-Certified Insurance Agent