Jörg Pallanich - Freelance IT Project Manager / Business Analyst

Vienna, Austria

Experience

May 2022 - Present

3 years 3 months

Vienna, Austria

Freelance IT Project Manager / Business Analyst

A1 Telekom Austria AG

Infrastructure Selling Tool: Jointly develop and document the target process for infrastructure sales to business customers
Infrastructure Selling Tool: Cross-department coordination to find solutions
Infrastructure Selling Tool: Managing the implementations in the CRM system
Infrastructure Selling Tool: Coordinating a field trial
FTTH Expansion Program: Project environment analysis and documentation
FTTH Expansion Program: Defining processes in the FTTH expansion program
FTTH Expansion Program: Specifying IT requirements for the B2B Business Unit as Epics and User Stories
FTTH Expansion Program: Project management of IT implementations in the business context
Product Launch “Cyber Defense Business”: Defining the Sales-to-Activation process
Product Launch “Cyber Defense Business”: Specifying IT requirements for implementation in the A1 Marketplace and the interface to ServiceNow
Product Launch “Cyber Defense Business”: Project management of IT implementations

Jan 2021 - Present

3 years 7 months

Independent Consultant

Selbstständig

Advising private and business clients on wealth building, retirement planning, and liquidity management as a state-certified insurance agent and company pension expert
Implementing a cloud-based CRM solution for the sales team

Apr 2021 - May 2022

1 year 2 months

Vienna, Austria

Agile Project Manager / Product Owner

Compax Software Development GmbH

Project Management: Implementing a BSS/CRM system for an international telecom customer
Project Management: Release & incident management
Project Management: Resource and budget planning
Project Management: End-to-end accountability
Product Owner: Gathering requirements with the client in workshops and defining them as Epics & User Stories
Product Owner: Maintaining the product backlog & PI planning
Product Owner: Close coordination with the Scrum teams
Presales: Supporting the sales team with responses to various tenders

Feb 2016 - Mar 2021

5 years 2 months

Vienna, Austria

B2B Project Manager / Product Manager / Product Owner

UPC Business Austria GmbH / T-Mobile Austria GmbH

Project Manager (B2B Product Management) for B2B product & service implementations
Project Manager (B2B Product Management) for various migration projects in an international setting
Project Manager (B2B Product Management) for launching various new hardware & systems
Product Manager / Product Owner for Domain Services & Web Hosting
Product Manager / Product Owner for e-card & Internet products
Product Manager / Product Owner for School Network Solutions
Product Manager / Product Owner for Business Internet Cable
B2B product catalog & roadmap coordination

Nov 2011 - Jan 2016

4 years 3 months

Vienna, Austria

Project Manager / Utilisation Manager

update sales GmbH

Project Management: International FinancialForce PSA rollout within the Aurea group with Salesforce integration
Project Management: Evaluating, implementing, and improving a project and resource management solution within update Professional Services
Project Management: Various internal organizational and optimization projects
PMO: Contributing to building & optimizing processes in the professional services environment
PMO: Controlling, governance & reporting
PMO: Training & coaching
PMO: Application ownership (CA Clarity PPM, SharePoint, Jira, …)
Utilisation Management: Monitoring and managing resource utilization
Utilisation Management: Main contact for internal and external resource requests
Utilisation Management: Engaging implementation partners

Nov 2007 - Oct 2011

4 years

Vienna, Austria

Senior Consultant (Project & Portfolio Management)

CA Software Österreich GmbH

Designing project & portfolio management solutions across industries
Analyzing, implementing, and customizing PPM solutions with CA Clarity for international clients
Analyzing and building various reports during PPM implementations
Technical sales for IT governance, new product development, and PMO
Product training, process consulting & workshops

Jul 2007 - Oct 2007

4 months

Vienna, Austria

Product Manager (Information Services)

ÖBB Dienstleistungen GmbH

IT product management
Service level management following ITIL (creating service level agreements)
License & contract management for company-wide software licenses
Sub-project lead for the company-wide IT standardization project for workstations & mobile business

Jan 2004 - Jun 2007

2 years 6 months

Vienna, Austria

Software Designer (Multimedia Communication Solutions)

Kapsch CarrierCom AG

Designing and implementing a VoIP-based voicemail & IVR solution with a web-based management interface
Project lead for building a knowledge management platform using social software
Database management
Designing and building client/server applications for the Kapsch MissisSIPpi hosted IP PBX and mobile PBX solution
Technical lead for the architecture and implementation of a web-based prototype for multimedia content control (Home Gateway)

Jul 2003 - Dec 2004

1 year 6 months

Vienna, Austria

Software Developer (BU Communication)

Materna GmbH

Architecture, design, documentation, and testing in mobile communication (web, WAP, SMS)
Developing .NET components, web services, and apps for the Mobile Application Platform “A1 Mobility Services” to mobilize Microsoft Exchange