Jörg Pallanich - Freelance IT Project Manager / Business Analyst

Vienna, Austria

Experience

May 2022 - Present

3 years 3 months

Vienna, Austria

Freelance IT Project Manager / Business Analyst

A1 Telekom Austria AG

Infrastructure Selling Tool: Collaborative development and documentation of the target process for infrastructure sales to business customers
Infrastructure Selling Tool: Cross-functional coordination to find solutions
Infrastructure Selling Tool: Management of implementations in the CRM system
Infrastructure Selling Tool: Coordination of a field trial
FTTH Expansion Program: Project environment analysis and documentation
FTTH Expansion Program: Process definition in the FTTH expansion program
FTTH Expansion Program: Specification of IT requirements from the B2B Business Unit in the form of epics and user stories
FTTH Expansion Program: Project management regarding IT implementations in the business context
Product Launch “Cyber Defense Business”: Definition of the Sales 2 Activation process
Product Launch “Cyber Defense Business”: Specification of IT requirements for implementation in the A1 Marketplace and interface to ServiceNow
Product Launch “Cyber Defense Business”: Project management regarding IT implementations

Jan 2021 - Present

3 years 7 months

Self-employed Consultant

Self-employed

Advising private and business clients on wealth building, retirement planning and liquidity management as a state-certified insurance agent and bAV expert
Implementation of a cloud-based CRM solution for the sales team

Apr 2021 - May 2022

1 year 2 months

Vienna, Austria

Agile Project Manager / Product Owner

Compax Software Development GmbH

Project Management: Implementation of a BSS/CRM system for an international TelCo customer
Project Management: Release & incident management
Project Management: Resource and budget planning
Project Management: End-to-end responsibility
Product Owner: Eliciting requirements together with the customer in workshops and defining them as epics & user stories
Product Owner: Maintenance of the product backlog & PI planning
Product Owner: Close coordination with the SCRUM teams
Presales: Supporting the sales team in responding to various tenders

Feb 2016 - Mar 2021

5 years 2 months

Vienna, Austria

B2B Project Manager / Product Manager / Product Owner

UPC Business Austria GmbH / T-Mobile Austria GmbH

Project Manager (B2B Product Management) for B2B product & service implementations
Project Manager (B2B Product Management) for various migration projects in an international environment
Project Manager (B2B Product Management) for the introduction of various new hardware & systems
Product Manager / Product Owner for the products Domain Services & Web Hosting
Product Manager / Product Owner for the products e-card & Internet
Product Manager / Product Owner for the products School Network Solutions
Product Manager / Product Owner for the products Business Internet Cable
B2B product catalog & roadmap coordination

Nov 2011 - Jan 2016

4 years 3 months

Vienna, Austria

Project Manager / Utilisation Manager

update sales GmbH

Project Management: International FinancialForce PSA (Professional Services Automation) software rollout within the Aurea Group with Salesforce integration
Project Management: Evaluation, introduction and further development of a project and resource management solution within update Professional Services
Project Management: Various internal organizational and optimization projects
Project Management Office: Participation in building & optimizing processes in the professional services environment
Project Management Office: Controlling, governance & reporting
Project Management Office: Training & coaching
Project Management Office: PMO application responsibility (CA Clarity PPM, SharePoint, Jira, …)
Utilisation Management: Monitoring and controlling resource utilization
Utilisation Management: Central contact for internal and external resource requests
Utilisation Management: Commissioning of implementation partners

Nov 2007 - Oct 2011

4 years

Vienna, Austria

Senior Consultant (Project & Portfolio Management)

CA Software Österreich GmbH

Conceptual design of project & portfolio management solutions in different industries
Analysis, implementation and customizing of PPM solutions with CA Clarity for international clients
Analysis and implementation of various reports as part of PPM implementations
Technical sales for IT governance, new product development, Project Management Office
Product training, process consulting & workshops

Jul 2007 - Oct 2007

4 months

Vienna, Austria

Product Manager (Information Services)

ÖBB Dienstleistungen GmbH

IT product management
Service level management according to ITIL (creation of service level agreements)
License & contract management for group-wide software licenses
Sub-project responsibility for the group-wide IT standardization project for workstations & mobile business

Jan 2004 - Jun 2007

2 years 6 months

Vienna, Austria

Software Designer (Multimedia Communication Solutions)

Kapsch CarrierCom AG

Design and implementation of a VoIP-based voicemail & IVR solution with a web-based management interface
Project responsibility for the implementation of a knowledge management platform using social software
Database responsibility
Design and development of client/server applications for the Kapsch MissisSIPpi hosted IP PBX and mobile PBX solution
Technical responsibility for the architecture and implementation of a web-based prototype for controlling multimedia content (Home Gateway)

Jul 2003 - Dec 2004

1 year 6 months

Vienna, Austria

Software Developer (BU Communication)

Materna GmbH

Architecture, design, documentation and testing in the “Mobile Communication” area (Web, WAP, SMS)
Development of .Net components, web services and applications for the mobile application platform “A1 Mobility Services” to mobilize Microsoft Exchange