Jörg Pallanich

Freelance IT Project Manager / Business Analyst

Vienna, Austria

Experience

May 2022 - Present
3 years 3 months
Vienna, Austria

Freelance IT Project Manager / Business Analyst

A1 Telekom Austria AG

  • Infrastructure Selling Tool: Collaborative development and documentation of the target process for infrastructure sales to business customers
  • Infrastructure Selling Tool: Cross-functional coordination to find solutions
  • Infrastructure Selling Tool: Management of implementations in the CRM system
  • Infrastructure Selling Tool: Coordination of a field trial
  • FTTH Expansion Program: Project environment analysis and documentation
  • FTTH Expansion Program: Process definition in the FTTH expansion program
  • FTTH Expansion Program: Specification of IT requirements from the B2B Business Unit in the form of epics and user stories
  • FTTH Expansion Program: Project management regarding IT implementations in the business context
  • Product Launch “Cyber Defense Business”: Definition of the Sales 2 Activation process
  • Product Launch “Cyber Defense Business”: Specification of IT requirements for implementation in the A1 Marketplace and interface to ServiceNow
  • Product Launch “Cyber Defense Business”: Project management regarding IT implementations
Jan 2021 - Present
3 years 7 months

Self-employed Consultant

Self-employed

  • Advising private and business clients on wealth building, retirement planning and liquidity management as a state-certified insurance agent and bAV expert
  • Implementation of a cloud-based CRM solution for the sales team
Apr 2021 - May 2022
1 year 2 months
Vienna, Austria

Agile Project Manager / Product Owner

Compax Software Development GmbH

  • Project Management: Implementation of a BSS/CRM system for an international TelCo customer
  • Project Management: Release & incident management
  • Project Management: Resource and budget planning
  • Project Management: End-to-end responsibility
  • Product Owner: Eliciting requirements together with the customer in workshops and defining them as epics & user stories
  • Product Owner: Maintenance of the product backlog & PI planning
  • Product Owner: Close coordination with the SCRUM teams
  • Presales: Supporting the sales team in responding to various tenders
Feb 2016 - Mar 2021
5 years 2 months
Vienna, Austria

B2B Project Manager / Product Manager / Product Owner

UPC Business Austria GmbH / T-Mobile Austria GmbH

  • Project Manager (B2B Product Management) for B2B product & service implementations
  • Project Manager (B2B Product Management) for various migration projects in an international environment
  • Project Manager (B2B Product Management) for the introduction of various new hardware & systems
  • Product Manager / Product Owner for the products Domain Services & Web Hosting
  • Product Manager / Product Owner for the products e-card & Internet
  • Product Manager / Product Owner for the products School Network Solutions
  • Product Manager / Product Owner for the products Business Internet Cable
  • B2B product catalog & roadmap coordination
Nov 2011 - Jan 2016
4 years 3 months
Vienna, Austria

Project Manager / Utilisation Manager

update sales GmbH

  • Project Management: International FinancialForce PSA (Professional Services Automation) software rollout within the Aurea Group with Salesforce integration
  • Project Management: Evaluation, introduction and further development of a project and resource management solution within update Professional Services
  • Project Management: Various internal organizational and optimization projects
  • Project Management Office: Participation in building & optimizing processes in the professional services environment
  • Project Management Office: Controlling, governance & reporting
  • Project Management Office: Training & coaching
  • Project Management Office: PMO application responsibility (CA Clarity PPM, SharePoint, Jira, …)
  • Utilisation Management: Monitoring and controlling resource utilization
  • Utilisation Management: Central contact for internal and external resource requests
  • Utilisation Management: Commissioning of implementation partners
Nov 2007 - Oct 2011
4 years
Vienna, Austria

Senior Consultant (Project & Portfolio Management)

CA Software Österreich GmbH

  • Conceptual design of project & portfolio management solutions in different industries
  • Analysis, implementation and customizing of PPM solutions with CA Clarity for international clients
  • Analysis and implementation of various reports as part of PPM implementations
  • Technical sales for IT governance, new product development, Project Management Office
  • Product training, process consulting & workshops
Jul 2007 - Oct 2007
4 months
Vienna, Austria

Product Manager (Information Services)

ÖBB Dienstleistungen GmbH

  • IT product management
  • Service level management according to ITIL (creation of service level agreements)
  • License & contract management for group-wide software licenses
  • Sub-project responsibility for the group-wide IT standardization project for workstations & mobile business
Jan 2004 - Jun 2007
2 years 6 months
Vienna, Austria

Software Designer (Multimedia Communication Solutions)

Kapsch CarrierCom AG

  • Design and implementation of a VoIP-based voicemail & IVR solution with a web-based management interface
  • Project responsibility for the implementation of a knowledge management platform using social software
  • Database responsibility
  • Design and development of client/server applications for the Kapsch MissisSIPpi hosted IP PBX and mobile PBX solution
  • Technical responsibility for the architecture and implementation of a web-based prototype for controlling multimedia content (Home Gateway)
Jul 2003 - Dec 2004
1 year 6 months
Vienna, Austria

Software Developer (BU Communication)

Materna GmbH

  • Architecture, design, documentation and testing in the “Mobile Communication” area (Web, WAP, SMS)
  • Development of .Net components, web services and applications for the mobile application platform “A1 Mobility Services” to mobilize Microsoft Exchange

Languages

German
Native
English
Advanced

Education

Oct 2005 - Jun 2007

Donau-Universität Krems

Professional MSc · New Media Management · Krems an der Donau, Austria

Oct 2000 - Jun 2004

Fachhochschule Wiener Neustadt

Precision, Systems and Information Engineering · Wiener Neustadt, Austria

Oct 1994 - Jun 1999

Höhere technische Bundes- Lehr- und Versuchsanstalt für Elektrotechnik Wiener Neustadt

Electrical Engineering, Power and Energy Electronics · Wiener Neustadt, Austria

Certifications & licenses

EXIN Agile Scrum Product Owner

EXIN

Exin Agile Scrum Master

EXIN

Driver's License: A, C, E

Microsoft Certified Professional

Prince2 Foundation & Practitioner Certification

State-certified Insurance Agent