Recommended expert

Jerry (Lambert) Fonou

IT Requirements and Test Management in the S/4 HANA Implementation Project

Jerry Fonou
Schmitten im Taunus, Germany

Experience

Mar 2024 - Present
2 years
Munich, Germany

IT Requirements and Test Management in S/4 HANA Implementation Project

Q_PERIOR AG

  • Create functional concepts for implementing applications
  • Coordinate tests
  • Create and execute test cases
  • Create test reports
May 2023 - Feb 2024
10 months
Hof, Germany

IT Service Management in the ServiceNow Implementation Project

Q_PERIOR AG

  • Develop concepts such as policies, work instructions, and RACI matrices for ITIL processes: Incident and Problem Management, Change Management, Asset and Configuration Management, Knowledge Management
  • Model processes according to ServiceNow standards for Incident and Problem Management, Change Management, Asset and Configuration Management, Knowledge Management
  • Model processes for software licensing according to ServiceNow standards
  • Create and execute test cases for Incident and Problem Management, Change Management, Asset and Configuration Management, and IT Service Catalog in the ServiceNow test environment
Apr 2023 - Dec 2023
9 months
Offenbach, Germany

IT Test Management in the Atlas Project

Q_PERIOR AG

  • Create and execute test cases for migration and integration tests
  • Develop test scripts for IT operations
  • Coordinate meetings on testing status
  • Create test reports
Apr 2022 - Aug 2023
1 year 5 months
Munich, Germany

Automation of the Loan Application Process with Camunda

Q_PERIOR AG

  • Agile and traditional project management
  • Coaching in agile methods
  • Quality assurance of project milestones in Jira
  • Research and support in selecting Camunda
  • Coordinate and run all project meetings
  • Maintain communication with stakeholders
  • Facilitate and document workshops
  • Support process modeling of the loan application process with Camunda
  • Assist in setting up technical components
  • Support test management
  • Regular project reporting to the management team
  • Maintain the project handbook
  • Collect and review subproject results
  • Manage project permissions
  • Support technical implementation
Oct 2021 - Jun 2022
9 months
Munich, Germany

IT Service Management for Service ID Life SaaS Belgium

Allianz Technology SE

  • Monitor Incident, Change, and Problem Management processes in ServiceNow
  • Conceptual development of service management in department A-CT105ABBS
  • Support service management for ABS Goes Linux (AGL)
  • Create monthly service reports
  • Adjust dashboards in ServiceNow
  • Coordinate meetings for critical incidents
  • Create documents such as wiki pages for process descriptions
  • Structural and conceptual tasks
Nov 2019 - Sep 2021
1 year 11 months

IT service management in the Regulatory Readiness Programmes project

DZ HYP AG

  • Post-merger integration of the AMS operating units of DG HYP and WL Bank
  • Designing the combined organizational structure and processes
  • Standardization of processes, work instructions and service level agreements
  • Defining uniform standards and tools (ServiceNow) in incident and issue management
  • Supporting the department head and coordinating project activities
  • Creating guidelines and work instructions
  • Process modeling for incident and problem management, change management, asset and configuration management, patch management, requirements management, capacity management, service level management
  • Creating training materials and conducting training on capacity and service level management
  • Creating instructions for incident reports
  • Conducting regular status meetings and quality assurance
  • Organizing and running project management meetings
  • Maintaining and updating project plans

Skills

Focus Areas

  • Sap Banking
  • It Service Management
  • It Test Management
  • Project Management
  • It Application Management

Industry Expertise

  • Banking
  • Automotive Industry
  • Service Providers
  • Public Sector

Professional Expertise

  • It Service Management / Application Management Services
  • It Process Management
  • It Test Management
  • It Requirements Management
  • It Project Management

Methodological Expertise

  • Conceptual Design (Uml, Erm)
  • Project Management (Wbs)
  • Process Methods (Bpmn, Process Modeling/optimization, Eepk)
  • Application And Service Management (Itil Methods And Processes)
  • Test Management (Test Design, Test Execution, Test Planning)
  • Project Management (Wbs, Prince 2)

It Skills

  • Databases/database Languages (Sql, Mysql, Sybase)
  • Programming Languages (Css, Html, Abap)
  • Sap (Sap Sem, Sap Fi, Sap Cml, Sap Trm, Sap Om, Sap Bp, Sap Bw, Sap Solution Manager, Sap Security, Sap Fiori)
  • Regulatory Reporting/abacus
  • Data Modeling Tools (Ab Initio, Sap Powerdesigner)
  • Software Development Tools (Spring Framework, Power Designer, Eclipse, Apache Tomcat, Visual Studio)
  • Process Design Tools (Aris, Camunda, Enterprise Architect, Inubit, Cordys, Bizagi, Confluence)
  • Test Tools (Jira, Silk, Sap Solution Manager, Hp)
  • Ticketing Systems (Servicenow, Hp, Omnitracker, Sm4c)
  • Configuration Management Tool (Vasgard/ian)

Languages

French
Native
German
Advanced
English
Intermediate

Education

Oct 2005 - Jan 2008

Hochschule Furtwangen

Master of Science · Software Architecture · Furtwangen, Germany

Oct 1999 - Jul 2005

Hochschule Darmstadt

Bachelor of Science · Applied Computer Science · Darmstadt, Germany

Jul 1997 - Jul 1997

Evangelisches Gymnasium

Douala, Cameroon

Certifications & licenses

Itil4 Foundation Level

Prince2 Foundation Certificate In Project Management

Istqb Foundation Level

Itil V3 Foundation Level

Sap Bi Certified

Presentation Techniques

Customer-Oriented Communication

Facilitator For Global And Intercultural Education

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Jerry based?

Jerry is based in Schmitten im Taunus, Germany.

What languages does Jerry speak?

Jerry speaks the following languages: French (Native), German (Advanced), English (Intermediate).

How many years of experience does Jerry have?

Jerry has at least 6 years of experience. During this time, Jerry has worked in at least 6 different roles and for 3 different companies. The average length of individual experience is 1 year. Note that Jerry may not have shared all experience and actually has more experience.

What roles would Jerry be best suited for?

Based on recent experience, Jerry would be well-suited for roles such as: IT Requirements and Test Management in S/4 HANA Implementation Project, IT Service Management in the ServiceNow Implementation Project, IT Test Management in the Atlas Project.

What is Jerry's latest experience?

Jerry's most recent position is IT Requirements and Test Management in S/4 HANA Implementation Project at Q_PERIOR AG.

What companies has Jerry worked for in recent years?

In recent years, Jerry has worked for Q_PERIOR AG, Allianz Technology SE, and DZ HYP AG.

Which industries is Jerry most experienced in?

Jerry is most experienced in industries like Information Technology (IT), Banking and Finance, and Professional Services. Jerry also has some experience in Real Estate and Insurance.

Which business areas is Jerry most experienced in?

Jerry is most experienced in business areas like Information Technology (IT), Quality Assurance (QA), and Project Management.

Which industries has Jerry worked in recently?

Jerry has recently worked in industries like Information Technology (IT), Banking and Finance, and Professional Services.

Which business areas has Jerry worked in recently?

Jerry has recently worked in business areas like Information Technology (IT), Quality Assurance (QA), and Project Management.

What is Jerry's education?

Jerry holds a Master in Software Architecture from Hochschule Furtwangen and a Bachelor in Applied Computer Science from Hochschule Darmstadt.

Does Jerry have any certificates?

Jerry has 8 certificates. Among them, these include: Itil4 Foundation Level, Prince2 Foundation Certificate In Project Management, and Istqb Foundation Level.

What is the availability of Jerry?

Jerry is immediately available full-time for suitable projects.

What is the rate of Jerry?

Jerry's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Jerry?

To hire Jerry, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

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Market avg: 830-990 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.