Isaac U.
Value Creation: Global Head of Quality / Global Head of QHSE / VP Quality /
Experience
Apr 2023 - Present
2 years 9 monthsGlobal Head of Quality, Safety and Regulatory Affairs
RKW SE
- Development and implementation of global quality, safety and regulatory affairs strategies
- Transformations in quality, safety, and regulatory affairs
- Lead RKW to deliver the quality promised to the customers and grow the business
- Lead RKW to successfully achieve the zero-safety incident journey
- Lead RKW to successfully achieve regulatory affairs compliance journey
- Envisioned, designed, and implemented a global quality, safety and regulatory affairs strategy for the RKW global business
- Successfully involved all 14 RKW sites in global quality and safety plan as lead site and/or roll-out site
- Introduced safety, quality master plan and safety A3 at all 14 RKW sites, contributing to double-digit €-million EBITDA Y2024
- Included quality and safety into the company bonus system
- Led global workshops to build RCPS and job safety analysis capability across entire RKW company (209 and 100+ persons trained globally)
- Introduced Top 3 quality defects/losses tool globally, contributing to double-digit €-million EBITDA Y2024
- Regained confidence of top customers via solid implementation of global quality strategy
- Reduced cost of claim by 35% Y2024 vs. Y2023
- Established a solid safety foundation and standards enabling continuous incident rate improvements globally
Aug 2021 - Apr 2023
1 year 9 monthsGlobal Quality Program Director AMEAA
Ontex Mayen GmbH
- Contributed to global quality strategy and defined AMEAA region quality plan
- Ensured AMEAA quality management system compliance to applicable standards
- Built capability within site quality teams for current and future requirements
- Set up AMEAA regional quality targets and drove improvements
- Led consumer and customer centricity strategy execution
- Envisioned, designed and implemented holistic AMEAA quality program
- Implemented First Time Right Validation Procedure and change management as new standard
- Engaged senior business presidents to prioritize quality and compliance
- Contributed to re-launch of Walmart and The Honest Company North America contracts with zero quality issues
- Drove global focus on consumer and customer delight, securing relationships with Honest, Rossmann, Walmart, Biedronka etc.
Jul 2019 - Jul 2021
2 years 1 monthVice President Quality
Ontex Mayen GmbH
- Defined and implemented the global quality vision, mission and strategy
- Led global quality program for Baby Care, Feminine Care & Incontinence assembled products
- Provided quality and compliance leadership for 18 manufacturing sites in 15 countries
- Assured compliance of company quality management system to international standards (EU, US, UK, ASIA, LATAM)
- Led consumer and customer centricity strategy in terms of quality
- Designed and developed global quality organization to support company strategy
- Secured top management commitment and sponsorship for quality and compliance program
- Provided tools and methods to achieve quality and compliance objectives
- Introduced a robust quality management system confirmed by external auditors (ISO 9001, ISO 13485, BRC, IFS, FDA, MDSAP)
- Rolled out new quality organization by business process reengineering and change management
- Introduced quality SPOCs across all key functions
- Included quality into the company bonus system
- Implemented an always audit-ready internal audit program, maintaining 53 quality certificates
- Closed all external audits and inspections without major/minor observations
Apr 2016 - Jun 2019
3 years 3 monthsGlobal Manufacturing Excellence Director Quality
Essity GmbH
- Defined and implemented global quality vision, mission and strategy for Essity Personal Care
- Drove Essity global quality plan and organization design
- Secured top management commitment and sponsorship for quality and compliance
- Provided tools and methods to achieve quality and compliance objectives
- Ensured compliance of quality management system to applicable standards
- Contributed to consumer and customer centricity strategy in quality aspects
- Envisioned, designed and implemented holistic Essity Personal Care global quality program and technology roadmap
- Established global and regional quality organizations; recruited, developed and coached quality systems managers
- Achieved step change in global supply chain quality results and proactive quality culture
- Reduced consumer quality complaints by 40% across all product categories and regions
- Reduced significant quality incidents by 30% and product blocking by 20%
- Supported top and bottom line growth via global launch of channel diapers projects (50% time-to-market reduction)
- Enabled retention of multiple €-million contracts by applying RCPS tool and weekly PDCA action plan execution
Jan 2013 - Mar 2016
3 years 3 monthsSite Quality Assurance Leader
Procter & Gamble Manufacturing GmbH
- Defined, implemented and improved quality assurance program at highly regulated Gross-Gerau site (800 employees)
- Redefined and implemented latest industry cGMP standards
- Ensured site was always audit ready; led US FDA, German Board of Health, TUV and Australian TGA audits without business interruptions
- Delivered best-in-class industrial solutions for compliance gaps, recognized by multiple Boards of Health
- Initiated and led global one health compliance intervention teams, achieving compliance turnaround within 24 months
- Led global work process simplification in a highly regulated environment, achieving 50% process simplification
Jan 2012 - Dec 2012
1 yearProject Manager Global Baby Care Quality Assurance Compliance Improvements
Procter & Gamble Service GmbH
- Led global Baby Care ten key focus quality assurance improvement projects
- Coordinated global teams to develop and implement solutions ensuring regulatory compliance for $12 billion baby care business
- Implemented compliance actions across all global baby care sites (process validation, change management, contamination control, material control, CaPA and cGMP competencies)
- Raised knowledge and competencies of all EMEA baby care employees via mandatory quality and regulatory training
Jun 2008 - Dec 2011
3 years 7 monthsRegional Quality Assurance – Baby Care EMEA
Procter & Gamble Service GmbH
- Managed quality assurance program, capability building and system implementation for $12 billion baby care business across 15 EMEA sites
- Served as regional quality pillar system leader with focus on regulatory compliance
- Developed site and regional quality assurance capabilities, implemented P&G quality pillar standard work at all sites
- Delivered 10% year-on-year reduction in consumer complaints via Q-Pillar tools (IWS Methodology)
- Supported major product launches (slim core diapers, pant diapers)
- Implemented first time right quality policy at two greenfield plants (Johannesburg and Cairo) with zero quality issues and business interruptions
- Achieved 50% reduction in regulatory-related quality incidents across 15 sites
- Enabled cost avoidance by building internal qualified and capable resources via coaching and training
Jun 2003 - May 2008
5 yearsBudapest, Hungary
Site Quality Assurance Manager / Site Proficy (MES) Project Manager
Procter & Gamble
- Developed and implemented quality assurance capability and systems at a continuous production facility (>800 people) with major Tampax plant relocation and start-up
- Built site Q-Pillar capability from IWS phase 0 to phase 3
- Developed and implemented quality control, assurance systems and capability for 15 high-speed automated production lines
- Delivered product initiatives and capacity increase via line speed-ups and new installations
- Achieved 100% quality assurance capability score consistently for four years
- Coached leadership team on quality assurance and Q-Pillar tool usage (analytical troubleshooting, situational leadership, incident elimination, maintenance workshops)
Jun 2001 - May 2003
2 yearsIbadan, Nigeria
Start-up Manager Sub-Sahara Africa Baby Care / Multi business unit operations manager
Procter & Gamble Ibadan Plant
- Started up new baby care operations and first JOA baby care technology in Nigeria
- Operated multi-category production facility (200 people, 60 contractors)
- Led plant autonomous maintenance system
- Designed, established and set up operations organizations; recruited, developed and coached managers and technicians
- Supported market launch of JOA technology diapers to Sub-Sahara market at target speed, reliability and scrap with zero safety or quality issues
- Delivered training technology and transfer package and base capability to run first JOA diapers technology
Jan 2001 - May 2001
5 monthsRegional Quality Assurance Leader Feminine Care EMEA
Procter & Gamble Service GmbH
- Managed quality assurance capability building and systems implementation for Feminine Care business in EMEA
- Served as regional quality pillar system leader; established regional quality pillar network for capability building
- Initiated cornerstone quality review process
Nov 1996 - Dec 2000
4 years 2 monthsBudapest, Hungary
Operations Manager / Operations Department Manager / Operations Line Manager / Process Engineer
Procter & Gamble
- Delivered successful projects and multiple vertical line start-ups
- Achieved benchmark operations KPIs for 500-person operation with 8 direct reports
- Implemented autonomous maintenance capability for operations module
Summary
As manager and multicultural leader with 29 years of experience in manufacturing operations, quality control and assurance, occupational safety with ready transferable skills, I have gained extensive multiple international and multicultural exposures.
With my extended set of skills and experiences in a multinational environment, I have led supply chain quality system, safety system implementations and improvements worldwide across multiple sites and organizations of Procter & Gamble, Essity, Ontex as leading global hygiene and health companies and RKW one of the leading manufacturers of excellent film solutions for a wide range of industries.
I create value for companies.
- Internationally experienced quality manager with sustained success in leading and developing centralized and decentralized supply chain quality organizations.
- Quality program & compliance expert with successful track records in envisioning, designing, and leading the implementation of regional and global quality programs for multinational companies with more than 70 sites in over 30 countries.
- Manufacturing excellence program expert with extensive practical experience using tools like: RCA, Six Sigma, 8D, DOE, P&G-integrated work systems tools, risk management tools etc.
- Strong knowledge and experiences of global regulatory systems; led and successfully hosted several regulatory inspections and audits e.g., US FDA, German Board of Health, Health Canada, TÜV, etc.
- Cross cultural team leader with approved ability and success to inspire multifunctional teams to deliver common objectives, e.g.: R&D, technology, manufacturing, marketing, etc.
- Sustainable added value creation by the implementation of holistic global quality road maps, including global quality technology road maps.
- Strong consumer, customers, focus and insights with collaboration cross-functionally and building bridges with markets, research & development, design, and product supply to amplify the voice of the consumer before and after product creation and use.
Languages
Yoruba
NativeEnglish
AdvancedHungarian
AdvancedGerman
ElementaryEducation
Jun 1990 - Jul 1996
Technical University of Budapest
Master of Mechanical Engineering · Mechanical Engineering · Budapest, Hungary
Sep 1987 - Sep 1988
Federal School of Art & Science Lagos
Lagos, Nigeria
Sep 1982 - Sep 1987
Government College Ikoyi Lagos
West Africa Education Certificate (WAEC) · Lagos, Nigeria
Certifications & licenses
Lead Auditor - World Quality Assurance Multi Business Units
P&G
P&G Site QA Certification Program
P&G
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