Isaac Udoh
Global Head of Quality, Safety and Regulatory Affairs
Experience
Global Head of Quality, Safety and Regulatory Affairs
RKW SE
Development and implementation of global quality, safety and regulatory affairs strategies.
Transformations in quality, safety, and regulatory affairs.
Lead RKW to deliver the quality promised to the customers and grow the business.
Lead RKW to successfully achieve the zero-safety incident journey.
Lead RKW to successfully achieve regulatory affairs compliance journey.
Envisioned, designed, and implemented a global quality, safety and regulatory affairs strategy for the RKW global business.
Successfully involved all 14 RKW sites in global quality and safety plan as lead site and/or roll out site.
Introduced safety, quality, master plan and safety A3 to all 14 RKW sites contributing to double digits €-Million EBITDA Y2024.
Included quality and safety into the company bonus system.
Led global workshops to build Root Cause Problem Solving capability across entire company (209 persons trained) and Job Safety Analysis capability (100 persons trained).
Introduced globally the top 3 quality defects/losses elimination using RCPS tool contributing to double digits €-Million EBITDA Y2024.
Regained confidence of top customers (Procter & Gamble, Essity, Ontex) via solid implementation of global quality strategy.
Reduced cost of claims by 35% (Y2024 vs Y2023).
Established a solid safety foundation and standards enabling continuous improvements in incident rate globally.
Vice President Quality
Ontex Mayen GmbH
Defined and implemented the global quality vision, mission, and strategy for Ontex.
Led the global quality program for assembled products businesses (Baby Care, Feminine Care, Incontinence).
Provided quality and compliance leadership for 18 manufacturing sites in 15 countries.
Assured compliance of quality management system to international standards (EU, US, UK, ASIA, LATAM).
Led consumer and customer centricity strategy in terms of quality.
Designed and developed the global quality organization and secured top management sponsorship.
Provided tools and methods to enable operations to achieve quality and compliance objectives.
Introduced a robust quality management system confirmed by ISO 9001, ISO 13485, BRC, IFS, FDA, MDSAP auditors.
Improved consumer and customer satisfaction and engaged senior business presidents globally.
Rolled out a new quality organization via business process reengineering and change management, including quality SPOCs across all key functions.
Included quality into the company bonus system.
Implemented an always audit-ready internal audit program maintaining 53 quality certificates.
Closed over 100 standard and customer audits per year without major/minor observations.
Global Quality Program Director AMEAA
Ontex Mayen GmbH
Contributed to global quality strategy and defined AMEAA region quality plan.
Ensured AMEAA region compliance to applicable standards.
Built capability within site quality teams and set regional quality targets.
Led execution of consumer and customer centricity strategy.
Envisioned, designed, and implemented holistic AMEAA quality program.
Implemented First Time Right Validation Procedure and change management as company standards.
Engaged senior business presidents AMEAA to prioritize quality and compliance.
Supported re-launch of Walmart North America and The Honest Company contracts (€hundreds Million) with zero quality issues.
Led global focus on consumer and customer delight, enabling Ontex to secure and retain major global customers (Honest, Rossmann, Walmart, Biedronka).
Global Manufacturing Excellence Director Quality
Essity GmbH
Defined and implemented the global quality vision, mission, and strategy for Essity Personal Care.
Drove global quality plan and designed global quality organization.
Secured top management sponsorship for quality and compliance program.
Provided tools and methods for operations to meet quality objectives.
Ensured compliance of quality management system to applicable standards.
Contributed to consumer and customer centricity strategy in quality aspects.
Envisioned and implemented global quality program and technology roadmap.
Established global and regional quality organizations; recruited, developed, and coached quality managers.
Achieved step change in supply chain quality and proactive quality culture at 15 global sites with robust KPIs and health checks.
Reduced consumer quality complaints by 40% across all regions.
Reduced significant quality incidents by 30% and product blocking by 20%.
Contributed to top and bottom line growth via global channel diapers launches, reducing time to market by 50%.
Enabled retention of €hundreds Million customer contracts by applying RCPS tool and weekly PDCA for action plan execution.
Site Quality Assurance Leader
Procter & Gamble Manufacturing GmbH
- Defined, implemented, and improved the quality assurance program at a highly regulated site with 800 employees.
- Redefined and implemented latest industry cGMP standards.
- Transformed the plant to be always audit-ready; led best-in-class industrial solutions for compliance gaps recognized by Boards of Health.
- Successfully managed US FDA inspections without business interruptions and hosted audits from multiple boards (TÜV, TGA, German Board of Health).
- Initiated and led global one health compliance intervention teams, achieving global compliance turnaround within 24 months.
- Led global work process simplification (eliminate, combine, reduce, simplify) achieving 50% simplification of QA processes.
Project Manager, Global Baby Care Quality Assurance Compliance Improvements
Procter & Gamble Service GmbH
- Led global Baby Care quality assurance improvement projects.
- Coordinated global teams to develop and implement solutions ensuring regulatory compliance for a $12 billion business.
- Implemented compliance actions at all global baby care sites (process validation, change management, contamination control, material control, CaPA, cGMP competencies).
- Raised knowledge and competencies of all EMEA baby care employees via mandatory quality and regulatory training.
Regional Quality Assurance – Baby Care EMEA
Procter & Gamble Service GmbH
- Managed quality assurance program, capability building, and systems implementation for $12 billion Baby Care business across 15 EMEA sites.
- Served as regional quality pillar system leader, driving regulatory compliance and implementing P&G quality assurance capability and systems at all sites.
- Utilized Q-Pillar tools (IWS methodology) to reduce consumer complaints by 10% year-on-year.
- Contributed to major product launches (slim core diapers, pant diapers).
- Implemented First Time Right quality policy at greenfield plants in Johannesburg and Cairo with zero quality issues and achieved target capability scores.
- Reduced regulatory and compliance related incidents by 50% across 15 sites.
- Supported regional expansion by coaching and promoting 15 site QA leaders and qualifying 12 Q-Pillar leaders.
Site Quality Assurance Manager / Site Proficy (MES) Project Manager
Procter & Gamble, Budapest
- Built and implemented quality assurance capability and systems at a site with >800 employees including major relocation and start-up of Tampax plant.
- Developed site Q-Pillar capability from IWS phase 0 to phase 3.
- Implemented quality control and assurance systems for continuous production facility with 15 high-speed automated lines and 30+ Tampax lines.
- Delivered product initiatives and capacity increase via line speed-ups and new installations.
- Achieved and sustained 100% quality assurance capability score for four years.
- Raised plant competencies through coaching and training on QA and Q-Pillar tools, analytical troubleshooting, situational leadership, quality incident elimination, and maintenance workshops.
Start-up Manager Sub-Sahara Africa Baby Care / Multi Business Unit Operations Manager
Procter & Gamble Ibadan Plant
- Started up new baby care operations and first JOA baby care technology in Nigeria.
- Operated multi-category production facility (200 employees, 60 contractors).
- Led plant autonomous maintenance system.
- Designed, established, and set up operations organization including recruitment, development, and coaching of managers and technicians.
- Supported market launch of JOA diapers technology in Sub-Sahara with zero safety issues and zero in-market quality issues.
- Delivered training, technology transfer package, and base capability for running JOA diapers technology.
EMEA Feminine Care Regional Quality Assurance Leader
Procter & Gamble Service GmbH
- Managed quality assurance capability building and systems implementation for Feminine Care business in EMEA.
- Served as regional quality pillar system leader.
- Established regional quality pillar network for capability building.
- Laid cornerstone for initiative quality review process.
Operations Manager / Department Manager / Line Manager / Process Engineer
Procter & Gamble, Budapest
- Delivered successful projects and multiple line vertical start-ups.
- Achieved benchmark operations KPIs for a 500-person operation with 8 direct reports.
- Delivered autonomous maintenance capability for operations module.
Summary
As manager and multicultural leader with 29 years of experience in manufacturing operations, quality control and assurance, occupational safety with ready transferable skills, I have gained extensive multiple international and multicultural exposures. With my extended set of skills and experiences in a multinational environment, I have led supply chain quality system, safety system implementations and improvements worldwide across multiple sites and organizations of Procter & Gamble, Essity, Ontex as leading global hygiene and health companies and RKW one of the leading manufacturers of excellent film solutions for a wide range of industries. I create value for companies.
Skills
- Internationally Experienced Quality Manager With Sustained Success In Leading And Developing Centralized And Decentralized Supply Chain Quality Organizations.
- Quality Program & Compliance Expert With Successful Track Records In Envisioning, Designing, And Leading The Implementation Of Regional And Global Quality Programs For Multinational Companies With More Than 70 Sites In Over 30 Countries.
- Manufacturing Excellence Program Expert With Extensive Practical Experience Using Tools Like: Rca, Six Sigma, 8d, Doe, P&g-integrated Work Systems Tools, Risk Management Tools Etc.
- Strong Knowledge And Experiences Of Global Regulatory Systems; Led And Successfully Hosted Several Regulatory Inspections And Audits E.g., Us Fda, German Board Of Health, Health Canada, Tüv, Etc.
- Cross Cultural Team Leader With Approved Ability And Success To Inspire Multifunctional Teams To Deliver Common Objectives, E.g.: R&d, Technology, Manufacturing, Marketing, Etc.
- Sustainable Added Value Creation By The Implementation Of Holistic Global Quality Road Maps, Including Global Quality Technology Road Maps.
- Strong Consumer, Customers, Focus And Insights With Collaboration Cross-functionally And Building Bridges With Markets, Research & Development, Design, And Product Supply To Amplify The Voice Of The Consumer Before And After Product Creation And Use.
General Management
- Vision, Mission, Strategy Envisioning, Creating And Implementing For Global Quality Organizations With Impact On Revenues Up To €1,2 Billion P.a. In Hygiene And Healthcare Industry
- Establishment And Setting Of Global And Regional Quality And Operations Organizations
- Global Exposure, Emea, Na, Asia, Americas
- Company Consumer And Customer Centricity Strategy In Terms Of Quality
- Establishing "First Time Right Policies"
- Business Process (Re-)engineering And Process Simplifications
- Change Management
- Risk Management
- Supplier Management
- Cross Functional And Multicultural Leadership In More The 30 Countries With Up To 13 Direct Reports And 500 Second Level Reports
Quality
- Design And Implementation Of Quality Management Policies
- Establishment And Setting Global And Regional Quality Organizations
- Quality Program And Compliance Expert
- Global Regulatory And Compliance
- Quality End-to-end Management
- Quality By Design
- Quality Kpis
- Six Sigma
- External Standards Auditor E.g., Iso 9001, Iso 13485, Brc, Ifs, Fda Mdsap
- Global Quality Auditing, Medical Device Tuv Audits, Australian Tga Audits
Occupational Safety
- Design And Implementation Of Safety Management Policies
- Establishment And Setting Global And Regional Safety Organizations
- Occupational Safety Program And Compliance Expert
- Occupational Safety End-to-end Management
- Safety By Design
- Occupational Safety Kpis
- Global Safety Auditor
- Expert And Coach Bradley Organization Safety Maturity
- Expert And Coach Safety Leadership Workshops
Production/operations
- Operating Multi-category Production Facility Organizations
- 24/7 Production Expert In Fmcg And Health
- Redefining And Implementation Of The Latest Industry Cgmp Standards
- Leading Of Plant Autonomous Maintenance (Am) Systems
- Process Engineer
- Global Work Process Simplification
- Run To Target Operational Excellence
- Cost Saving Leadership
- Proficy Mes
- Warehouse Management
Project Management
- Cross Functional And Multinational Project Management And Project Leadership
- Agile Project Management
- Simpl Project Management (P&g)
- Prime Project Management (Essity)
- Program Management
Leadership / Training
- Direct Leadership Up To 20 Employees, Second Level Leadership Up To 500 Employees
- Cross National / Multifunctional
- Personnel Management, Recruitment, Development, Training
- Auditor Training Worldwide
Languages
Education
Technical University of Budapest
Master of Mechanical Engineering · Mechanical Engineering · Budapest, Hungary
Federal School of Art & Science Lagos
Lagos, Nigeria
Government College Ikoyi Lagos
West Africa Education Certificate (WAEC) · Lagos, Nigeria
Certifications & licenses
Health Site Quality Assurance Leader
P&G
Profile
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