Recommended expert

Jennifer Müller

Project Manager

Jennifer Müller
Ulm, Germany

Experience

Jan 2023 - May 2023
5 months

Project Manager

Hamburger Hochbahn AG

  • Design and documentation of all relevant processes
  • Setup of the required governance
  • Management of service units
  • Setup and delivery of training sessions
  • Setup and monitoring of SLAs
  • Implementation of a continuous service improvement process
  • Setup and implementation of reporting
  • Management of operations during the hypercare phase
  • Stakeholder communication
Jun 2021 - Dec 2023
2 years 7 months

Project Manager Data Management

Athlon Germany GmbH

  • Local implementation of data management requirements

  • Implementation of requirements into operational business

  • Definition of data assets

  • Capturing and categorizing data and information

  • Assigning attributes to data

  • Data governance model

  • Identifying data owners and assigning data

  • Data cataloging

  • Process adjustments

  • Training employees

  • Coordination of operational and VAT audits

  • Coordination of recording shareholder resolutions

  • Coordination of recording the letter of comfort

  • Termination of existing contracts

  • Closing and winding up of the IC account and external bank accounts

  • Return of equity and termination of the cash pool agreement

  • IT archiving

Apr 2021 - Dec 2021
9 months

PMO

GSK Stockmann mbB

  • Support in implementing a PMO
  • Feasibility analyses
  • Budget planning
  • Resource planning
  • Creating project plans
  • Implementation of a project management tool
  • Training employees
Apr 2020 - Apr 2021
1 year 1 month

PMO

FITS Finanz Informatik Technologie Service

  • Conducting a situational analysis of existing orders in the AR system
  • Analysis of all operational orders by client, order type, processing group, escalation level, and handler
  • Preparation of a report as the basis for the weekly Q-Meeting
  • Discussions with responsible employees to identify processing problems
  • Comparison of the backlog with employees' maximum average performance
  • Informing employees about their workload, especially time-critical orders
  • Avoiding escalations and penalties due to SLA breaches
  • Training on approving hardware documentation in FNT Command and ARS
  • Creation of a Kanban board for rack occupancy planning
  • Preparation of statistics for the past 1.5 years
  • Analysis and project support for the Bambi organization
  • Data analysis of Bambi reports (work preparation)
  • Process and reporting analysis
  • Evaluation and subsequent analysis of data from ARS
Oct 2019 - Mar 2020
6 months
Hamburg, Germany

Project Manager / PMO

VBG

  • Modeling and implementation of all necessary processes for contract management including contract administration, contract monitoring, call-offs from framework agreements, and contract changes
  • Implementation of an electronic contract register within IT
  • Support in the introduction and further development of the software in collaboration with the software vendor SER
  • Creation of manuals for user groups and conducting training sessions
  • Market analysis for IT services
  • Preparation of tender documents for EU tenders
  • Training new colleagues in contract management
Jul 2018 - Sep 2019
1 year 3 months
Oldenburg, Germany

Contract and Claim Manager

EWE Offshore Service & Solutions GmbH

  • Managing existing contracts
  • Serving as single point of contact for contract management
  • Organizing interfaces for contractual matters internally and externally
  • Developing and managing all claim processes
  • Creating and implementing strategies for claim prevention and defense
  • Structuring and documenting claims
  • Preparing and enforcing claims
  • Handling legal and commercial aspects of change order negotiations
  • Identifying cost optimization opportunities for existing contracts
  • Preparing decision papers for asset owners
  • Providing legal advice and support for new e-mobility concepts
  • Conducting EU tenders
  • Supporting negotiations for new operations management and service contracts
  • Reviewing and preparing invoices (accounts payable/accounts receivable)
Oct 2017 - Jun 2018
9 months
Oldenburg, Germany

Process and Reporting Analyst

EWE Offshore Service & Solutions GmbH

  • Executing internal and external reporting
  • Optimizing operational processes and cost centers
  • Defining and controlling relevant KPIs in operations management
  • Key user of the GreenGate operations management software
  • Leading the configuration project for new OWP
Apr 2017 - Sep 2017
6 months
Oldenburg, Germany

Working Student in Operations Management

EWE Offshore Service & Solutions GmbH

  • Technical purchasing
Jul 2016 - Mar 2017
9 months
Oldenburg, Germany

Working Student in EWE Systemhaus

EWE VERTRIEB GmbH

  • Maintaining master data and systems, including CRM
  • Preparing and creating white-label offers
  • Conducting market screening and evaluating potential sales partners
  • Performing administrative tasks
  • Creating statistics and presentations
  • Preparing and creating business cases
Nov 2015 - Nov 2016
1 year 1 month
Oldenburg, Germany

Working Student in Online Marketing / Product Management

Nordwest Zeitung

  • Creating NWZ Guide articles and writing new articles
  • Handling media cooperation contracts for NWZ events
  • Publishing event dates and creating new events
  • Planning Facebook content for NWZonline
  • Handling teaser events on the NWZ neighborhood and family portals
Jul 2013 - Dec 2013
6 months
Hamburg, Germany

Intern in the Crewing Department

Columbia Shipmanagement GmbH

  • Knowledge and skill management
  • Staff deployment planning
  • Staff development
  • Internal controlling
  • Planning foreign assignments for staff
  • Daily contact and coordination with personnel agencies
  • Contract management
  • Supporting the creation and rollout phase of the crew portal
  • Drafting and reviewing assignment agreements

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Energy (3 years), Automotive (2.5 years), Banking and Finance (1 year), Information Technology (1 year), Media and Entertainment (1 year), and Government and Administration (0.5 years).

Energy
Automotive
Banking and Finance
Information Technology
Media and Entertainment
Government and Administration

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Project Management (5.5 years), Business Intelligence (5 years), Information Technology (3 years), Operations (2 years), Procurement (2 years), and Marketing (1.5 years).

Project Management
Business Intelligence
Information Technology
Operations
Procurement
Marketing

Skills

  • Contract And Claim Management

  • Project Management/pmo

  • Procurement

  • Process And Reporting Analysis

  • Operations Management

  • Marketing / Product Management

  • Service Management

  • Windows Operating Systems

  • Macos Operating Systems

  • Sap

  • Ms Office Incl. Visio And Project

  • Adobe Photoshop

  • Jira, Confluence

  • Remedy

  • Action Request System (Ars)

  • Fnt Command

Languages

German
Native
English
Advanced

Education

Oct 2015 - Sep 2017

Carl von Ossietzky University of Oldenburg

Master of Arts, focus: corporate leadership and social organization · Economics and Law · Oldenburg, Germany · Grade average 1.8

Sep 2010 - Mar 2014

Emden/Leer University of Applied Sciences

Bachelor of Science · Ship and shipping management, focus on logistics · Emden, Germany · Grade average 2.02

Certifications & licenses

ITIL Foundation v4

Prince2 Foundation

SCRUM Foundation

Profile

Created
Last Update
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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Jennifer based?

Jennifer is based in Ulm, Germany.

What languages does Jennifer speak?

Jennifer speaks the following languages: German (Native), English (Advanced).

How many years of experience does Jennifer have?

Jennifer has at least 9 years of experience. During this time, Jennifer has worked in at least 10 different roles and for 9 different companies. The average length of individual experience is 1 year and 9 months. Note that Jennifer may not have shared all experience and actually has more experience.

What roles would Jennifer be best suited for?

Based on recent experience, Jennifer would be well-suited for roles such as: Project Manager, Project Manager Data Management, PMO.

What is Jennifer's latest experience?

Jennifer's most recent position is Project Manager at Hamburger Hochbahn AG.

What companies has Jennifer worked for in recent years?

In recent years, Jennifer has worked for Hamburger Hochbahn AG, Athlon Germany GmbH, GSK Stockmann mbB, and FITS Finanz Informatik Technologie Service.

Which industries is Jennifer most experienced in?

Jennifer is most experienced in industries like Energy, Automotive, and Banking and Finance. Jennifer also has some experience in Information Technology (IT), Media, Entertainment and Publishing, and Professional Services.

Which business areas is Jennifer most experienced in?

Jennifer is most experienced in business areas like Project Management, Business Intelligence, and Information Technology (IT). Jennifer also has some experience in Procurement and Purchasing, Operations, and Marketing.

Which industries has Jennifer worked in recently?

Jennifer has recently worked in industries like Automotive, Banking and Finance, and Information Technology (IT).

Which business areas has Jennifer worked in recently?

Jennifer has recently worked in business areas like Project Management, Business Intelligence, and Information Technology (IT).

What is Jennifer's education?

Jennifer holds a Master in Economics and Law from Carl von Ossietzky University of Oldenburg and a Bachelor in Ship and shipping management, focus on logistics from Emden/Leer University of Applied Sciences.

Does Jennifer have any certificates?

Jennifer has 3 certificates. These include: ITIL Foundation v4, Prince2 Foundation, and SCRUM Foundation.

What is the availability of Jennifer?

The availability of Jennifer needs to be confirmed.

What is the rate of Jennifer?

Jennifer's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Jennifer?

To hire Jennifer, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
Market avg: 760-920 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.