Quality Manager

Agile projects:

• Enhancements to central Build&Deploy platform for more than 1500 open systems applications.
• Life cycle management for software development.
• Mobile Banking high availability infrastructure.
• DevOps (CI/CD).
• Development and implementation of a Software Quality system.

Mixed mode project management (agile & waterfall):

• Container as a Service design, implementation, and rollout.
• Cloud migration of ~4,000 developer workplaces (DWP).
• Closing security gaps in international/cross-border payments for a 20-year-old application.
• Migration of source code versioning system from Dimensions to Subversion.
• Jira DataCenter (high availability implementation).
• Data center relocation (Applications/Server/Storage).

Other:

• Budget planning.
• Project initialization.
• Board presentations.

Release Management:

• Extensions to the Release Management including processes, application development, and operations.
• Global Release Management rollout in 16 countries.
• Implementation of a Risk Model.
• Closure of ECB findings.

• Defined user processes (create, update, suspend, delete).
• Implemented user life cycle within the organization with automation.
• Implemented user rights assignment in Active Directory along with process design for internal, external, and special users.

• Merged Atos Origin with Atos IT Solutions and Services GmbH.
• Consolidation and migration of standardized services like Active Directory, client, file, print, voice, real-time collaboration (MS-Lync), and software distribution across 38 countries.
• Planned and implemented back-office services for rollout in Germany and APAC.
• Migrated ~4,500 users in Germany and ~1,700 users in APAC (CN, HK, SG, JP, TW, MY, ID).

• Carved out Siemens IT Service Provider.
• Managed IT infrastructure, applications, and governance with a project scope of €160 billion in 38 countries.
• PMO for sub-projects such as Active Directory, email (Exchange 2010), file services, print services, client migration, and mobile services.
• Designed solutions, developed statements of work, ran pilots, and completed rollouts.
• Budget planning, controlling, and reporting.

• Managed the Corporate Information Office overseeing 120+ employees and a budget of €35M.
• Responsible for operating corporate-critical applications in human resources, finance, electronic data exchange, corporate reporting, and customs.
• Handled ITIL service management including service calculation, billing, and service agreement reporting.
• Ensured compliance with international standards (ISO, SOA/SOX) and corporate guidelines.
• Operated high-security, high-availability data centers across two locations.
• Defined a service catalog for managed server, storage, databases, applications, web, and file services.

• Managed the Information Processing department with 30 employees.
• Supported outsourcing deals and executed proposal management in ERP applications, network services, security, Linux/Windows servers, archiving, and more.

• Implemented a quality management system compliant with DIN EN ISO 9001.
• Trained ~1,500 employees as team leader.
• Achieved ISO 9001 certification with a DQS certificate.
• Planned centralized customer service control center in Munich Perlach.