Harald (Dipl.-ing.) Plattner

Quality Manager

Harald Plattner
Schäftlarn, Germany

Experience

May 2023 - Present
2 years
Berlin, Germany

Quality Manager

Bundesdruckerei

Quality Manager PLAIN (Platform Analysis and Information System) Government cloud platform for data analysis and AI applications

  • Consultant (program management, project teams, architecture, interface management)
  • Project support (processes, deliverables, risk management, release management
  • Auditor (internal and external audits, recommendations, inspection of delivery items)
  • Designer (train on BDR quality standards, optimization of interfaces and processes)
Jan 2018 - Apr 2023
5 years 4 months
Munich, Germany

Senior Project Manager

UniCredit Services

Agile projects:

  • Enhancements to central Build&Deploy platform for more than 1500 open systems applications
  • Life cycle management software development
  • Mobile Banking high availability infrastructure
  • DevOps (CI/CD)
  • Development and implementation of Software Quality system

Mixed mode project management (agile & waterfall):

  • Container as a Service (design/implement/rollout)
  • Cloud migration of ~4,000 developer workplaces (DWP)
  • Close security gap in international/cross border payments (20 years old application)
  • Migration of source code versioning system from Dimensions to Subversion
  • Jira DataCenter (high availability implementation)
  • Data Center relocation (Applications/Server/Storage)

Other:

  • Budget planning; project initialization; board presentations
Jan 2015 - Dec 2017
2 years
Munich, Germany

Senior Project Manager

UniCredit Business Integrated Solutions

Developer Work Place:

  • Cloud solution for developer workplaces (DWP)
  • Integration into a private and public cloud solution (Azure)
  • Orchestrator (portal solution)

DevOps:

  • Pilot to containerize based on Red Hat OpenShift and Kubernetes
  • CI/CD – Jenkins

Dimension:

  • Dimension Upgrade 2016 – 2018 (planning, consulting, coaching)

Release Management:

  • Extensions to the Release Management (processes, application development, operations)
  • Global Release Management rollout (16 countries)
  • Implementation of a Risk Model
  • Closure of EZB findings

Cloud project:

  • Prototype to shift developer workplaces into cloud
  • Cloud provider selection
  • ~3000 developer worldwide
  • Adaption of processes for operation and deploy
Jun 2014 - Sep 2015
1 year 4 months
Munich, Germany

Senior Project Manager

ADAC e.V.

User Life Cycle Management:

  • Definition of user processes (create, update, suspend, delete)
  • Implementation of the user life cycle within the organisation
  • Automation of the user life cycle
  • Implementation of user rights assignment in Active Directory and process design for User intern, User extern and User special

Active Directory Project:

  • Improvements to support the implementation of Future Work Place
  • Process optimization
  • Redesign of data management and workflows
  • Cleanup tasks for computer and user objects
Jul 2012 - Feb 2014
1 year 8 months
Munich, Germany

Senior Project Manager

Atos IT Solutions und Services GmbH

  • Integration/Merge of Atos Origin with Atos IT Solutions and Services GmbH
  • Consolidation and migration to new standardized services for active directory (AD), client, file, print, voice and real time collaboration (MS-Lync) and software distribution in 38 countries
  • Planning and implementing backoffice services for rollout in DE and APAC
  • Migration of about 4,500 user in DE and about 1,700 user in APAC (CN, HK, SG, JP, TW, MY, ID)
Jul 2011 - May 2012
11 months
Munich, Germany

Project Manager

Atos IT Solutions und Services GmbH

  • Carve out of the Siemens IT service provider IT infrastructure, applications, governance
  • Project scope: 160 Mio. € in 38 countries
  • Project lead for voice and real time collaboration services (MS Lync); solution design, statement of work, pilot, rollout, acceptance in 38 countries, acceptance by customer
  • PMO for sub projects active directory (AD), email (Exchange 2010), file services, print services, client migration and mobile services
  • Pilot, rollout, acceptance in 38 countries, acceptance by customer
  • Budget planning, controlling, project management, reporting services
Nov 2010 - Jun 2011
8 months
Munich, Germany

Project Manager

Siemens IT Solutions und Services GmbH

  • Carve out of Siemens IT service provider IT infrastructure, applications, governance with project scope of 160 billion EURO in 38 countries
  • PMO for subprojects active directory (AD), email (Exchange 2010), file services, print services, client migration and mobile services
  • Solution design, statement of work, pilot, rollout
  • Budget planning, controlling, project management, reporting
Oct 2009 - Jun 2010
9 months
Munich, Germany

Project Manager

Berner & Mattner Systemtechnik GmbH

  • Aerospace and Defence (Plasma Diagnostics)
  • Design, specification and assembling of a control unit for an optoelectronic system
  • Documentation and customer acceptance
  • Implementation in research department of Max-Planck-Institut for plasma physics; Garching
Apr 2005 - Dec 2009
3 years 9 months
Munich, Germany

Senior Manager Datacenter and Applications

Siemens AG

  • Corporate Information Office (CIO)
  • Responsibility for more than 120 employees
  • Budget 35 Mio. €, monthly forecasts, budget planning (yearly)
  • Responsibility for operation of corporate critical applications in human resources, financial, electronic data exchange, corporate reporting, tolls and customs sectors
  • ITIL service management
  • Service calculation and billing
  • Service level agreement with customers; regular service reporting
  • Implementation and compliance of international standards (ISO, SOA/SOX) and corporate guidelines
  • Auditing for SOA (Sarbanes Oxley Act) compliant applications
  • Operation of a high security, high availability data center with 2 locations
  • Definition of a service catalogue for services like managed server, managed storage, databases, applications, WEB and file services
Mar 2001 - Mar 2005
4 years 1 month
Munich, Germany

Manager IT

Siemens Financial Services GmbH

  • Cross Function Information Technology & Operations
  • Delivery of individually designed IT solutions for department Financial Solutions
  • Request for proposal and purchase of standardized IT services
  • Harmonization of IT contracts regarding SLA, service costs and delivery times with various internal and external suppliers
  • Setup of an own IT operation to supplement purchased IT services
  • Customizing of IT solutions to meet business and customer requirements
  • Worldwide marketing of IT services within the company
Oct 1998 - Feb 2001
2 years 5 months
Munich, Germany

Manager IT-Consulting

Siemens Business Services GmbH & Co. OHG

  • Department Information Processing
  • Responsibility for 30 employees
  • Professional support for outsourcing deals
  • Proposal management subject:
  • E-Business operations
  • ERP standard applications
  • Managed server (Windows NT and Linux)
  • Security services
  • Network services (LAN/WAN)
  • Consulting Joint Ventures
  • Archiving and document management
  • Output and publishing
  • Proposal management
Oct 1995 - Sep 1998
3 years
Munich, Germany

Strategic IT Planning

Siemens Business Services GmbH & Co. OHG

  • Strategic hardware planning for the department Information Processing
  • Network topology (LAN) planning for location Munich Perlach
  • Setup, implementation and operation of the previous planned LAN
  • Project lead for network migration project
  • Hardware planning (server, storage, data center LAN) for a SAP project (150 servers an 50 TByte storage)
Mar 1994 - Sep 1995
1 year 7 months
Munich, Germany

Head of Quality Management

Siemens

  • Department Computing and Communication Services
  • Responsibility for the implementation of a quality management system compliant to DIN EN ISO 9001
  • Training of about 1,500 employees as team lead of 9 team members
  • Certification compliant to DIN EN ISO 9001 with a DQS certificate
  • Planning of a centralized customer service center; control center in Munich Perlach
Sep 1991 - Feb 1994
2 years 6 months
Munich, Germany

IT Consultant

Siemens Nixdorf Informationssysteme AG

  • Corporate Function Organisation and Information
  • Implementation of end user service for about 17,000 employees
  • Connect branch offices via WAN network connections
  • Implementation of SNMP based network management system for monitoring and alerting; focus LAN and WAN

Languages

German
Native
English
Advanced

Education

Oct 1984 - Aug 1991

Technical University in Munich (TUM)

Dipl.-Ing. (Univ.) mechanical engineering · mechanical engineering specialising in construction and development · Munich, Germany

Sep 1976 - Jun 1984

High School Fürstenried West

General high school (matriculation) · mathematically-scientific branch · Munich, Germany

Certifications & licenses

Quality Manager (ISO certified)

Senior IT Service Manager (ITSM)

Senior Project Manager (PMP)