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Stefan David

Quality and Risk Manager

Stefan David
Dornbirn, Austria

Experience

Nov 2003 - Apr 2025
21 years 6 months
Dornbirn, Austria

Quality and Risk Manager

Tridonic GmbH

  • Point of contact for customers and insurers for all major complaints (complaint management)
  • Monitoring product quality through cyclical reviews
  • Deputy head of quality management (2009 to 2019)
  • Establishment of risk management within Tridonic GmbH
  • Internal auditor training and conducting audits
  • Meeting legal requirements by participating in the establishment of risk management in the Zumtobel Group
  • Definition and selection of the risk software R2C
  • Implementation of the risk software in the Tridonic subgroup
  • Porting the returns system from MS Office to the SAP system including extensive customization (SAP customizing)
Jul 1998 - Nov 2003
5 years 5 months
Dornbirn, Austria

Head of Customer Service

Tridonic GmbH

  • Managing a team of 9 employees
  • Monitoring the processing and analysis of returns
  • Developing and implementing the necessary workflow, including direct transfer of return order data from SAP to the returns system
  • Introduction of a returns system, planning and implementation as a pilot project, specification and implementation based on the Microsoft Office suite (including programming)
Jul 1995 - Jun 1998
3 years
Dornbirn, Austria

Application Engineer

Tridonic GmbH

  • Responsible for all customers in the UK and Southern Europe
Jan 1992 - Jun 1995
3 years 6 months
Munich, Germany

Customer Service Engineer

Advantest (Europe) GmbH

Summary

  • Engineer for electronics, measurement and control engineering
  • 32 years of professional experience, including 21 years in quality management (ISO 9001, 14001)
  • Experienced in setting up, maintaining and further developing the QMS and familiar with QM tools such as 8D, FMEA, PDCA, BSC, event/fault tree
  • Completed internal auditor training and familiar with certifications
  • Experienced in further developing processes
  • Six Sigma Green Belt

Skills

  • Ms Office Word, Excel, Outlook, Powerpoint

  • Sap Power User, Business Warehouse

  • Operating Systems: Ms Windows, Unix Solaris, Linux

  • Others: Ms Vba+, Matlab, Mindmap, Ibs Caq, Schleupen R2c

  • Responsible And Point Of Contact For Internal Quality Issues

  • Interface Between Sales And Production Regarding Deadlines, Costs And Quality

  • Assessment And Evaluation Of Process Risks

  • Assessment And Evaluation Of Product Risks

  • Establishment And Assurance Of Insurance Management For Product Warranty

  • Identification Of Quality Deviations, Deviation Analysis And Cost Accounting

  • Reporting To Management And Third Parties

  • Initiation And Evaluation Of Corrective And Preventive Actions

Languages

German
Native
English
Advanced

Education

Sep 1988 - Oct 1991

Neu-Technikum Buchs

Graduated as engineer (HTL/NTB) · Electronics, measurement and control engineering · Buchs, Switzerland

Sep 1978 - Jul 1987

Gymnasium Dornbirn

Dornbirn, Austria

Sep 1974 - Jul 1978

Volksschule Dornbirn

Dornbirn, Austria

Certifications & licenses

Auditor

Six Sigma Green Belt

Profile

Created
Last Update
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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Stefan based?

Stefan is based in Dornbirn, Austria and can operate in on-site, hybrid, and remote work models.

What languages does Stefan speak?

Stefan speaks the following languages: German (Native), English (Advanced).

How many years of experience does Stefan have?

Stefan has at least 33 years of experience. During this time, Stefan has worked in at least 4 different roles and for 2 different companies. The average length of individual experience is 8 years and 3 months. Note that Stefan may not have shared all experience and actually has more experience.

What roles would Stefan be best suited for?

Based on recent experience, Stefan would be well-suited for roles such as: Quality and Risk Manager, Head of Customer Service, Application Engineer.

What is Stefan's latest experience?

Stefan's most recent position is Quality and Risk Manager at Tridonic GmbH.

What companies has Stefan worked for in recent years?

In recent years, Stefan has worked for Tridonic GmbH.

Which industries is Stefan most experienced in?

Stefan is most experienced in industries like Manufacturing.

Which business areas is Stefan most experienced in?

Stefan is most experienced in business areas like Customer Service, Information Technology (IT), and Quality Assurance (QA). Stefan also has some experience in Project Management and Sales.

Which industries has Stefan worked in recently?

Stefan has recently worked in industries like Manufacturing.

Which business areas has Stefan worked in recently?

Stefan has recently worked in business areas like Customer Service, Information Technology (IT), and Quality Assurance (QA).

What is Stefan's education?

Stefan holds a Bachelor in Electronics, measurement and control engineering from Neu-Technikum Buchs.

Does Stefan have any certificates?

Stefan has 2 certificates. These include: Auditor and Six Sigma Green Belt.

What is the availability of Stefan?

Stefan is immediately available full-time for suitable projects.

What is the rate of Stefan?

Stefan's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Stefan?

To hire Stefan, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
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Market avg: 780-940 €
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Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.