Walter Rizek
Management Consultant & IT Consultant
Experience
Management Consultant & IT Consultant
Self-employed
- Advising companies and leaders with a focus on organizational development, process clarity, decision-making, and guiding change processes.
- Analyzing existing structures, identifying optimization opportunities, and developing sustainable solutions at the intersection of people, processes, and IT, with tailored support as needed.
Aftersales IT Manager
Pappas Group
- Responsible for the customer service IT department in an international group with about 50 locations in Austria, Germany and Hungary (approx. 3,000 employees).
- Overall responsibility for three ERP systems (two of which were in-house developments).
- Responsible for time and operations data collection.
- Supporting, enhancing and stabilizing complex IT system landscapes.
- Managing 7 employees.
- Member of the customer service leadership team.
- Close collaboration with business units and external service providers.
- Ensuring efficient processes, stable IT architectures, and smooth system operations.
- Budget responsibility and strategic development of the IT department.
Programmer
Universalversand
Junior Programmer
Raiffeisenverband Salzburg
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Automotive (25 years), Professional Services (10 years), Banking and Finance (3 years), and Retail (2 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (37 years), Operations (34 years), Customer Service (25 years), and Human Resources (10 years).
Summary
Senior IT consultant and project manager with over 20 years of experience in corporate IT, ERP system landscapes, and leading complex IT and transformation projects. Deep expertise in IT architecture, process optimization, business analysis, and interface management between business units, IT and management. Many years of leadership and budget responsibility, a structured work style, and strong analytical and strategic skills. Experience guiding change and decision-making processes at strategic management and corporate levels.
Skills
It & Process Consulting
Project & Program Management
Erp & Bi Systems
Business Analysis & Requirements Engineering
It Architecture & System Landscapes
Interface Management Business / It
Leadership & Team Management
Organizational & Transformation Processes
Budget & Resource Responsibility
Erp
Crm
Bi
Cognos
Db2
Sql
Rpg
Os/400 (Ibm Iseries)
Ms Windows Server
Lan/wan
Lotus Notes
Ms Office (Excel, Word, Powerpoint, Outlook)
It Infrastructure
Database Design
Archiving
Rollout Management
Driver's License A, B
Languages
Education
Higher Federal Technical Institute for Mechanical Engineering, Vienna 4
Matura · Mechanical Engineering · Vienna, Austria
Certifications & licenses
Driver's license A
Driver's license B
Profile
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