Elisabeth Anzer

Technical Writer

Heidelberg, Germany

Experience

Jan 2024 - Mar 2024
3 months

Technical Writer

Cisco GmbH

Documentation of network security solutions and SAP SMON infrastructure.

Jan 2020 - Dec 2023
3 years

Technical Writer

German Edge Cloud GmbH

  • Creating technical documentation for cloud, edge and open-source products
  • API documentation for infrastructure components.
Jan 2016 - Dec 2020
4 years

Training Manager

SAP HANA Enterprise Cloud

  • Developing and leading a global e-learning program for SAP HEC
  • Designing and coordinating learning content in close collaboration with business units.
Jan 2015 - Dec 2016
1 year

Business Model Innovation Fellow

SAP

Conducting workshops and coaching on Design Thinking, Business Model Canvas and agile innovation processes.

Jan 2008 - Dec 2015
8 years

Documentation Advocate DB/OS

SAP

  • Interface management
  • Coordinating eight writers and ensuring documentation quality.
Jan 1999 - Dec 2016
17 years

Senior Information Developer

SAP

  • Technical documentation for SAP NetWeaver on Windows platforms
  • Creating white papers, SAP Notes, wikis and web pages
  • Coordinating and quality-assuring DB/OS documentation.
Jan 1990 - Dec 2009
20 years

Technical Translator

HP / Agilent Technologies / Furukawa GmbH

  • Translating technical, medical and marketing content
  • Terminology management and quality assurance of external translations.

Summary

Experienced technical writer, certified translator and training manager with over 30 years of professional experience in international IT and technology companies, including SAP, Cisco, HP, Agilent Technologies and Roche.

Specialized in creating high-quality technical documentation, product information and brochures – always in clear, understandable language with a focus on quality and user orientation.

Long-standing experience in international project teams, strong technical understanding and structured, audience-focused communication. Solid hands-on practice in agile methods such as Design Thinking and Business Model Innovation.

Languages

German
Native
English
Advanced
French
Advanced
Portuguese
Advanced

Education

University of Heidelberg

Diploma Translator, Portuguese, English · Heidelberg, Germany

Certifications & licenses

Business Model Innovation Coach

Design Thinking and UX Fundamentals

ITIL Foundation

PRINCE2 Foundation

Python Fundamentals

HPI

Visual Communication

Bikablo