Elisabeth Anzer
Technical Writer
Experience
Technical Writer
Cisco GmbH
- Documentation of network security solutions and SAP SMON infrastructure.
Technical Writer
German Edge Cloud GmbH
- Technical documentation for cloud, edge and open-source products
- API documentation for infrastructure components.
Training Manager
SAP HANA Enterprise Cloud
- Development and management of a global e-learning program for SAP HEC
- Design and coordination of learning content in close collaboration with the business units.
Business Model Innovation Fellow
SAP
- Conducting workshops and coaching on Design Thinking, Business Model Canvas and agile innovation processes.
Documentation Advocate DB/OS
SAP
- Interface management
- Coordination of eight technical writers
- Ensuring documentation quality.
Senior Information Developer
SAP
- Technical documentation for SAP NetWeaver on Windows platforms
- Creating white papers, SAP Notes, wikis, and websites
- Coordinating and ensuring quality of DB/OS documentation.
Technical Translator
HP, Agilent Technologies, Furukawa GmbH
- Translating technical, medical, and marketing content
- Terminology work and quality assurance of external translations.
Summary
Experienced technical writer, certified translator and training manager with over 30 years of professional experience in international IT and technology companies, including SAP, Cisco, HP, Agilent Technologies and Roche.
Specialized in creating high-quality technical documentation, product information and brochures – always in clear, understandable language with a focus on quality and user orientation.
Extensive experience in international project teams, strong technical understanding, and structured, audience-focused communication. Solid experience with agile methods like Design Thinking and Business Model Innovation.
Skills
Technical Documentation: Sap, Cloud, Apis, Edge Technologies, Software, Healthcare
Marketing Communication: Creation, Translation And Localization Of Technical Specifications, Brochures And Other Product Materials
Project Management: Prince2, Itil, Cross-functional Teamwork
Quality Assurance, Documentation Standards And Project Coordination In Agile Environments
Training And Coaching: E-learning, Workshop Design, Mindfulness Training
Agile Methods: Design Thinking, Business Model Innovation
Documentation: Dita, Xml, Markdown, Ixiasoft, Trados
Project Work: Jira, Confluence, Git, Miro, Ms Teams
Technologies: Sap, Html, Sql, Oracle, Cloud Infrastructure, Api Standards
Learning And Visualization: Sap Successfactors, Bikablo, Ux Fundamentals
Languages
Education
University of Heidelberg
Diploma in Translation (Portuguese, English) · Heidelberg, Germany
Certifications & licenses
Business Model Innovation Coach
Design Thinking and UX Fundamentals
ITIL Foundation
PRINCE2 Foundation
Python Fundamentals
HPI
Visual Communication
Bikablo
Profile
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