Elisabeth Anzer
Technical Writer
Experience
Technical Writer
Cisco GmbH
Documentation of network security solutions and SAP SMON infrastructure.
Technical Writer
German Edge Cloud GmbH
- Creating technical documentation for cloud, edge and open-source products
- API documentation for infrastructure components.
Training Manager
SAP HANA Enterprise Cloud
- Developing and leading a global e-learning program for SAP HEC
- Designing and coordinating learning content in close collaboration with business units.
Business Model Innovation Fellow
SAP
Conducting workshops and coaching on Design Thinking, Business Model Canvas and agile innovation processes.
Documentation Advocate DB/OS
SAP
- Interface management
- Coordinating eight writers and ensuring documentation quality.
Senior Information Developer
SAP
- Technical documentation for SAP NetWeaver on Windows platforms
- Creating white papers, SAP Notes, wikis and web pages
- Coordinating and quality-assuring DB/OS documentation.
Technical Translator
HP / Agilent Technologies / Furukawa GmbH
- Translating technical, medical and marketing content
- Terminology management and quality assurance of external translations.
Summary
Experienced technical writer, certified translator and training manager with over 30 years of professional experience in international IT and technology companies, including SAP, Cisco, HP, Agilent Technologies and Roche.
Specialized in creating high-quality technical documentation, product information and brochures – always in clear, understandable language with a focus on quality and user orientation.
Long-standing experience in international project teams, strong technical understanding and structured, audience-focused communication. Solid hands-on practice in agile methods such as Design Thinking and Business Model Innovation.
Languages
Education
University of Heidelberg
Diploma Translator, Portuguese, English · Heidelberg, Germany
Certifications & licenses
Business Model Innovation Coach
Design Thinking and UX Fundamentals
ITIL Foundation
PRINCE2 Foundation
Python Fundamentals
HPI
Visual Communication
Bikablo
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