Recommended expert

David Peters

IT Administrator / Project Management

David Peters
Hamburg, Germany

Experience

Oct 2025 - Present
4 months

IT Department Manager

  • Client support, 2nd, 3rd level, server administration
  • Project and process coordination
  • Support of MS365 services
  • Linux administration
  • Provider management
Oct 2024 - Jul 2025
10 months

2nd/3rd Level and MS 365 Support

  • Client support, 2nd, 3rd level, Windows 11 rollout
  • Project and process coordination
  • Support of MS365 services
  • Mobile Device Management
  • Jira & Confluence optimization
Sep 2023 - Aug 2024
1 year

3rd Level/Server Administrator Ship Support

  • Server administration (Server 2008 R2 – 2022)
  • Client support, 2nd, 3rd level
  • Project and process coordination
  • Support of ship systems
  • Mobile Device Management
  • Server OS and Windows 10/11 upgrade/rollout
  • Working with Jira & Confluence
Jan 2023 - May 2023
5 months

IT Consultant Server Administrator, IT Manager

  • Server administration (Server 2008 R2 – 2019)
  • Client support, 2nd, 3rd level
  • Project and process coordination
  • Project support (site relocation)
  • Application support (MS Navision 2009, ISYS, X400, EDI)
Jan 2021 - Dec 2022
2 years

IT Consultant Server Administrator 2nd / 3rd Level Support / Client Standardization

Dormakaba

  • Server administration (Server 2008 R2 – 2019)
  • Ivanti DSM administration
  • Client support, 3rd level (AD, Group Policies etc.)
  • Project and process coordination
  • Windows 11 rollout worldwide
Sep 2020 - Dec 2020
4 months

IT Consultant Server/Network Administrator

  • Server administration (Server 2008 R2 – 2016)
  • Ticket and project coordination
  • Process optimization
  • Software and license management
  • Windows client support (Windows 10)
Mar 2018 - Apr 2020
2 years 2 months

IT Consultant – Server Administrator

T-Systems Automotive

  • Data center support (Server 2008 – 2019, Linux)
  • DMS support
  • Interface support
Jan 2018 - Mar 2018
3 months

Project Coordinator / Project Management

Olympus

  • Relocation of around 300 workstations
  • Analysis of current and target state
  • Concept development, planning, implementation and coordination of the project
  • Reporting
Jun 2017 - Dec 2017
7 months

IT Consultant – IT Coordinator 2nd Level Support and Administration

ACP IT Solutions

  • Dispatching and coordination of IT topics
  • Support of customer systems in the data center
  • Process preparation and improvement
  • Creating customer documentation
  • Admin support – AD, Exchange, NTFS, DFS, Linux, Windows Server 2012 R2 and 2016, monitoring, Citrix terminal environment
Nov 2016 - May 2017
7 months

Business Consultant – EUC System Administrator Project Support Transition and Transformation - PMO

TCS – Olympus

  • Role: Team leader
  • Conducting report conferences with the offshore team in India
  • Planning, moderating and conducting workshops
  • Analysis of the current state
  • Project support to reach the target state
  • Conducting interviews
  • Project coordination and documentation
  • Creating/updating SOPs
  • Support of systems (Blackberry Enterprise Server 10 and 5, Mobile Iron, OTRS, HPSM9, coordination of onsite support)
Feb 2016 - Oct 2016
9 months

1st and 2nd Level Support

  • Handling tickets in Remedy, prioritizing, classifying and categorizing
  • Windows 7 rollout (Thin client, fat client & notebook)
  • Ensuring functionality of clients and notebooks
  • Creating reports and coordinating mass outages
  • Troubleshooting in various banking systems
Oct 2014 - Jan 2016
1 year 4 months

1st and 2nd Level Support

  • Handling tickets in Matrix42, prioritizing, classifying and categorizing
  • Windows 7 rollout
  • Ensuring functionality of clients and notebooks
  • Software deployment via Empirum
  • Troubleshooting in various banking systems
Jul 2014 - Sep 2014
3 months

2nd Level Support

Generali Insurance AG

  • Handling tickets in Remedy, prioritizing, classifying and categorizing
  • Windows 7 rollout
  • Maintenance and repairs of Lexmark printers
  • Ensuring functionality of thin clients, fat clients and notebooks
May 2013 - Jun 2014
1 year 2 months

1st and 2nd Level Support, Server Administrator

Hapag-Lloyd Cruises GmbH

  • IT support for land and ship technologies
  • Configuration and administration of client and server systems (Windows Server 2003, 2008 R2, Linux Debian and Red Hat), Windows 7 rollout
  • Monitoring and performing backups
  • Configuring and modifying group policies
  • Initial experience with MS Exchange 2010
  • Client management with Matrix42 Workplace Management (Empirum)
  • Managing the Alcatel phone system with OmniVista
  • Creating and configuring virtual machines with VMware vSphere 5.5
  • Supporting BlackBerry mobile devices (BlackBerry Enterprise Server 5)
  • Monitoring and managing Sophos SafeGuard, Endpoint and Web Appliance
Mar 2010 - Oct 2011
1 year 8 months

Construction Mechanic

Tempton GmbH

  • Manufacturing and processing metal products
  • Production of industrial ovens
Mar 2009 - Aug 2012
3 years 6 months

Managing Director and Sole Proprietor

A-tech

  • Online trading in electronics and textiles
  • Event, exhibition and store fit-out
  • Staffing services
  • IT services
Apr 2007 - Feb 2009
1 year 11 months

German Armed Forces Soldier

German Armed Forces

  • Logistics duties as a transport soldier
  • Working on metal structures
  • Repair of various military vehicles

Skills

Basic Knowledge:

  • Network Technology Ipv6, Vpn, Firewall (Fortigate), Fortimail
  • Operating Systems Macos, As/400

Advanced Knowledge:

  • Network Technology Ipv4, Lan, Wlan, Wan, Patching/cabling
  • Operating Systems Windows Server 2019, 2016, 2012r2, 2008r2 And 2003
  • Linux Systems (Debian, Red Hat)
  • Virtualization Technologies Vmware, Hyper-v, Citrix, Vranger, Veeam
  • Applications: Symantec Backup Exec 2010 R3, Helpline Classic Desk 5.1, Remedy, Bank21, Bloomberg, Vwd Marketmanager, Active Directory, Dhcp, Dns, Group Policy, Lotus Notes, Inotes, Sophos Safeguard, Webappliance, Endpoint, Blackberry Enterprise Server 5 - 10, Exchange 2010-2016, Mobile Iron, Otrs, Nscale, Incinga, Intune, Ivanti Dsm, Office 365, Ms Navision 2009, X400, Jira & Confluence

Expert Knowledge:

  • Operating Systems Windows Xp, Windows Vista, Windows 7, Windows 10
  • Applications Ms Office, Matrix42 Workplace Management Including Empirum, Hexnode (Mdm)

Special Skills And Abilities:

  • Driving License A1, B And Construction Machinery
  • Committed, Service-oriented And Efficient Working Style
  • Manual Dexterity
  • Quick Learner
  • A High Level Of Initiative

Languages

German
Native
English
Advanced

Education

Sep 2012 - Jun 2014

GfN GmbH

Apprenticeship as IT Specialist in System Integration · IT Specialist System Integration · Hamburg, Germany

Aug 2003 - Feb 2007

D&W GmbH

Apprenticeship as a Construction Mechanic · Construction Mechanic · Parchim, Germany

Jun 1997 - Jul 2003

Hauptschule and Realschule

Secondary school diploma · Ruhner Berge, Germany

Certifications & licenses

CompTIA A+

CompTIA Network+

ITIL v3

MCITP Windows7

MCTS

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