Bernardo (Guilherme Rodrigues) Teixeira
Project Transition and Transformation Manager
Experience
Project Transition and Transformation Manager
Nokia
- Plan, lead, manage, and execute end-to-end transitions of selected activities across all service units and field force from markets to global delivery centers in Portugal and Romania
- Generate CEMT measures with correct business cases and savings (in-year and run rate)
- Manage evolution of measures and work with HR and business unit planners to execute agreed ramp downs of FTEs
- Manage monthly results to ensure accuracy prior to publication
- Lead transition governance per market with key stakeholders to evaluate progress against targets
- Present and report transition progress monthly to management
Change Manager
Nokia
- Conduct SOC 2 Type II audit focusing on availability, security, processing integrity, confidentiality, and privacy as per AICPA’s Trust Services criteria
- Prepare detailed description of service auditor’s test of controls and results
- Ensure confidentiality and privacy of information processed by the system
- Address liability concerns arising from cloud computing and outsourcing of functions
Change Manager
Nokia
- Conduct SOC 1 Type I audit (SSAE 18) focusing on design suitability of controls related to business processes and IT as of a specified date
- Understand opinions on operating effectiveness for Type II reports over a period
- Restrict use of SOC 1 audit reports to service organization management, user entities, and user auditors
Change Manager - SME in Nokia
Nokia
- Act as Change Approver for service-impacting change requests as defined in the change management process and work instructions
- Facilitation and involvement in collective change approval instances (CAB/CCB)
- Play the role of change manager to ensure effective coordination of resources for network change implementation
- Provide change approval or rejection within specified time constraints
- Review and audit the change management process, recommending improvements based on operational realities
- Manage change request backlog in relation to change approval
- Interact with internal stakeholders, customer stakeholders, and authorized third parties to answer inquiries and requests
- Manage release and deployment projects, implementing and measuring processes to integrate network elements
- Set benchmarks and KPIs according to customer agreements and SLAs
- Create reports to measure adherence to processes
- Train group members and provide technical expertise
- Prepare reporting for different customers and companies
- Define new services during the contract
- Ensure compliance with network security policies and procedures
- Perform required service tasks during work schedule
Release & Deployment Process Coordinator and Rollout Manager
Nokia
- Plan and implement the project management plan, customizing global end-to-end operational processes to project requirements and aligning with Nokia Method of Operation
- Communicate project management plan and related processes to stakeholders
- Achieve project targets set in the project technical agreement
- Ensure delivery management relies on fact-based schedules and forecasts, collect performance data, identify deviations, and implement proactive re-planning
- Control and optimize service delivery performance using operational KPIs (SLA, time, scope, quality)
- Provide operational visibility to stakeholders through specific tools
- Monitor and control service delivery, participate in periodic review meetings, and coordinate operational tasks such as issue management and status tracking
- Coordinate stakeholders including external partners, subcontractors, contractors, and customer project teams
- Maintain clear and effective internal and external communication among project stakeholders
Junior Consultan Enginner
Altran
- Design rack layout of equipment at site locations
- Use tools: Visio, MapInfo, x:akta, Netsite, IPM Nokia
Consultant Engineer
Altran
- Lead and coordinate project management, administration, and knowledge teaching activities
- Deliver change management from May 1, 2017 until 2019
- Plan and optimize mobile telecommunications networks (2G, 3G, 4G) for Germany including architectural design, network management, restructuring critical areas, network optimization, and site commissioning
- Use tools: x:akta, NRM, Citrix, Netsite, APt, MapInfo, Visio, Haacka Tool, Comarch, UTS
Junior Consultant Engineer
Altran
- Perform drive tests
- Use tools: TEMS, Excel
Junior Consultant Engineer
Altran
- Control headcounts and coordinate team activities
- Structure and implement optimized solutions for client
- Perform IP configuration (IPv4/IPv6, TCP/IP) and remote configuration
- Execute rollouts in retail sites and data centers (Pingo Doce, Recheio, Feira Nova, Lido Sol, warehouses)
- Restructure LAN/WLAN for customer
- Use tools: MultiPutty (TTY Plus), NotePad++
Networks Technical Consultant
NOS Expo
- Program, configure, and install Cisco and Huawei routers and switches
- Create logical and physical network diagrams
- Interact directly with customers and assess requirements
- Provision 2G, 3G, and 4G cards and apply routing protocol knowledge
- Use tools and protocols: BGP, Ethernet, WAN, LAN, Microsoft Exchange, RIP, EIGRP, OSPF, ACL, TACACS, TCP/IP, VoIP, Linux, Windows Server, MPLS, NAT, DHCP
Electrical Assistant
Sicaprep
- Install electrical systems and telecommunications facilities
- Install electrical panels, networks, cables, and solar panels
Internship - continuation of electrical assistant dutys
Sicaprep
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Telecommunication (10 years), Information Technology (0.5 years), Retail (0.5 years), Construction (0.5 years), and Energy (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Operations (10 years), Project Management (9 years), Information Technology (9 years), Audit (7 years), and Quality Assurance (0.5 years).
Summary
Dear Reader, I am a highly motivated and experienced professional with a solid background in Telecommunications and Electronics Engineering. Over the past 6 years, I have accumulated extensive experience in various areas including Change management Substream Lead, and Team leadership. In my previous role at Nokia Romania and Nokia Portugal, I played a key role as a Change Manager Lead, Process Control Stream Lead for Change Manager, and NPS Key User. My leadership ability, combined with my deep understanding of business processes, has enabled me to achieve significant results and drive the organization's success. I am known for my innovative approach, my ability to solve problems effectively, and my dedication to achieving set goals. I am a skilled communicator, able to collaborate effectively with team members and stakeholders at all levels of the organization. Additionally, I have a strong commitment to continuous professional development and am always seeking opportunities to expand my knowledge and skills. I am available for an interview at your earliest convenience and look forward to discussing further how I can contribute to your organization. Sincerely,
Skills
Organizational Skills
Methodical
Demanding And Flexible
Pro-activity, Dynamic And Committed
Flexibility To Communicate And Explain Subjects In Different Ways
Team Spirit And Of Leadership
Flexibility And Adaptation To Change
Ability To Adapt To Multi Cultural Environments
Visual C++
Assembler
C/c++
Vhdl
Matlab
Mathematic
C/c++ Arduino
Mysql
Phpmyadmin
Windows (98, 2000, Xp, Nt)
Unix, Linux
Notepad++
Ms Office Tools
Wireshark
Cisco Packet Tracer
Packet Sniffer
Arduíno
X-ctu Digi
Power System Simulation For Engineers (Pss/e)
Xampp
Matlab
4nec2
Autocad
Ltspice
Xilinx
Ewb Electronics Workbench
Multisim
Mathematic
Word, Excel, Powerpoint
Office 365
One Drive
Tems
Multiputty (Tty Plus)
X:akta Nrm
Methodology
My Graph
Languages
Education
University of Madeira
Bachelor of Science in Electronics and Telecommunications Engineering · Electronics and Telecommunications Engineering · Funchal, Portugal · 15/20
Francisco Franco
High school in Electrical & Electronics Technician · Electrical & Electronics Technician · Funchal, Portugal
Certifications & licenses
Agileshift
AXELOS Global Best Practice
Itil® Foundation Certification - It Service Management
AXELOS Best Practice
Profile
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