Experience
Feb 2025 - Jun 2025
5 months
- Preparation, configuration and deployment of client systems
- Planning and implementation of network infrastructures
- First-level and second-level support during the transition
Jan 2025 - Jan 2025
1 month
- Conducting a company-wide hardware rollout
- Replacement and installation of monitors and peripheral devices
- Coordination with internal IT departments for site logistics
Sep 2021 - Jun 2024
2 years 10 months
- Rollout of Cisco switches
- Support for server and network infrastructures
- Planning and implementation of network infrastructures
Mar 2021 - Jun 2022
1 year 4 months
- Creation of a rollout plan and schedule
- Physical and logical integration of Cisco switches into the existing infrastructure
- Basic configuration of switches (e.g., VLANs, Spanning Tree, security features)
- Training the IT teams on use and maintenance
Feb 2021 - Present
4 years 7 months
- Analysis and optimization of companies' IT infrastructure
- Development of IT strategies to support business processes
- Planning and execution of complex IT projects
- Proactive monitoring and maintenance of IT systems
Sep 2020 - Jan 2021
5 months
- Operation and monitoring of enterprise network components (routers, switches, firewalls, LAN/WLAN, F5 ASM, LTM, BIG-IP)
- Administration and maintenance of Windows Server 2016 and Active Directory
- Management and support of Microsoft 365 and Microsoft Azure
- Support of WAN environments (MPLS, BGP, scalable Internet infrastructures)
- Linux server administration and support
- Handling and resolution of IT tickets within incident and problem management
Dec 2019 - Jan 2021
1 year 2 months
- Support and administration of 2,000 computers and network infrastructure in ministries and the Rhineland-Palatinate police
- Management and maintenance of Windows and Linux systems
- Active Directory administration (user and group management, GPOs, permissions)
- Accounting and access management
Dec 2018 - Sep 2019
10 months
- Updating and maintaining software and hardware in an enterprise environment
- Installation, configuration, and maintenance of PCs, POS systems, terminals, and EC cash devices
- Support and replacement of routers and switches