Ivan Nuss - IT System Administrator

Oranienburg, Germany

Experience

Feb 2019 - Present

6 years 6 months

Berlin, Germany

Setting up and maintaining the educational network infrastructure including Wi-Fi
Creating, customizing and deploying images.
Troubleshooting hardware and software. Maintaining PCs, laptops, projectors and smartboards
IT consulting and training

Aug 2018 - Nov 2018

4 months

Hardware prep: inventorying hardware, adjusting BIOS config, BIOS firmware upgrades and loading the Windows 10 OS with end-user software via PXE boot.
On-site replacement of desktop PCs, laptops, monitors and peripherals.
Analyzing faulty hardware for errors.

Jan 2017 - Jul 2018

1 year 7 months

Hardware prep (client and server): receiving goods, assembly & inventory, initial installations, firmware upgrades and system loading.
On-site replacement of fat & thin clients, monitors and peripherals
Hardware repairs and installing servers in rack cabinets.

Jul 2016 - Dec 2016

6 months

Installing, maintaining and repairing PCs, workstations, laptops, servers and printers at component level and other hardware and software on site.
Replacing faulty parts and testing for fault-free operation
Extensions/upgrades and migrations for existing systems
Training users in the use of provided hardware and software
Escalating issues when necessary
Documenting work performed in the IT systems

Jul 2016 - Jul 2016

1 month

Mar 2015 - Jun 2016

1 year 4 months

Migrating from WinVista to Win7, backing up data before migration and restoring data after migration.
Ticketing, 2nd level support using remote tools
Software service; system loading; troubleshooting; customer consulting

Jul 2008 - Aug 2008

2 months

Summary

Focus on IT system administration using Active Directory, OpenVPN, RDP, TeamViewer and other vendor-specific remote and client access applications. Imaging and software deployment. Systematic troubleshooting of hardware and software.
Network focus: building a complex network infrastructure, server setup, NAS, setting up patch panels and switches. Large-scale Wi-Fi deployment using Ubiquiti. Patching.
Monitoring focus: setting up building surveillance with Hikvision. Installing alarm systems like Lupusec and various smart home devices from different manufacturers.
Rollout focus: using tools like HP Service Manager, TransICT, ACAT, ClientChecker and CMD. Performing ticketing as a system administrator for 1st and 2nd level support via remote tools. Handling service and support requests in hardware and software. Installation, configuration, backups and restores, maintenance and removal of hardware and software components.
Several years of experience in system analysis, maintenance and repair.
Hardware and software knowledge including: PC, laptop, notebook, tablet, smartphone; printers, copiers, scanners and multifunction devices; smartboards, ActiveBoards; networking, TCP/IP; Windows from XP; MS Office from 97; IBM Lotus Notes.