Ivan Nuss
IT Systems Administrator
Experience
IT Systems Administrator
Berliner-Schulen
- Set up and maintain the educational network infrastructure including WLAN
- Create, customize, and deploy images
- Troubleshoot hardware and software and maintain hardware for PCs, laptops, projectors, and smartboards
- IT consulting and training
IT Service Technician
DIN e.V.
- Inventory hardware, adjust BIOS settings, perform BIOS firmware upgrades and install Windows 10 including custom applications via PXE boot
- On-site replacement of desktop PCs, laptops, monitors, and peripherals
- Analyze defective hardware and troubleshoot issues
IT Service Technician
Bechtle GmbH
- Receive, assemble and inventory client and server hardware, perform initial installations, firmware upgrades and system deployments
- On-site replacement of fat and thin clients, monitors, and peripherals
- Hardware repairs and mounting servers in rack cabinets
IT Service Technician / Field Service Technician
Dell GmbH und Samsung GmbH
- Install, maintain and repair PCs, workstations, notebooks, servers, and printers at the component level on-site
- Replace faulty parts and test to ensure proper functioning
- Perform expansions, upgrades and migrations of existing systems
- Instruct users on the provided hardware and software
- Escalate issues when needed
- Document work in IT systems
Field Service Technician
DHL GmbH
- Install new software on-site
- Back up data
- Instruct users on the new interface
- Document completed work
System Administrator, 2nd Level Support
Deutsche Bahn AG
- Migrated from Windows Vista to Windows 7, including data backup before and data restoration after migration
- Ticketing and 2nd-level support using remote tools
- Software service, system provisioning, troubleshooting, and customer consulting
Sales Promotion
Unitymedia
- Acquired new customers, managed existing customers, and handled complaints
- Reported to the client and handled contract signings and renewals
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Education (7 years), Information Technology (2 years), Transportation (1.5 years), and Professional Services (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (10.5 years) and Customer Service (2 years).
Summary
- Focus on IT system administration using Active Directory, OpenVPN, RDP, TeamViewer, and other vendor-specific remote and client access tools. Image and software deployment. Systematic troubleshooting in hardware and software.
- Focus on networking: building complex network infrastructure, setting up servers, NAS, patch panels, and switches. Large-scale WLAN expansion using Ubiquiti. Patching.
- Focus on monitoring: setting up building surveillance with Hikvision. Installing alarm systems like Lupusec and all smart home devices from different manufacturers.
- Focus on rollout: using tools like HP Service Manager, TransICT, ACAT, ClientChecker, and CMD. Handling tickets as a system administrator in 1st and 2nd level support using remote tools. Processing service and support requests in hardware and software. Installing, configuring, backing up and restoring data, maintaining and uninstalling hardware and software components.
- Several years of experience in system analysis, maintenance, and repair.
- Hardware and software skills include:
- PC, laptop, notebook, tablet, smartphone
- Printers, copiers, scanners, and multifunction devices
- Smartboard, ActiveBoard
- Networking, TCP/IP
- Windows XP and newer
- MS Office from 97
- IBM Lotus Notes
Skills
Programming
- Java 2 Years +
- C/c++ 1 Year +
- Web Development: Html5 2 Years ++
Databases
- Mysql 1 Year +
- Oracle 1 Year +
Networking
- Tcp/ip, Lan/wan, Wlan, Intranet/internet 15 Years +++
- Openvpn
Other
- Cad, Autocad, Autodesk Inventor 2 Years ++
- Eclipse 2 Years +
- Visual Studio 6 2 Years +
- Ms Office 15 Years +++
- Ibm Lotus Notes 2 Years +
Languages
Education
FH Dortmund
Computer Science · Dortmund, Germany
Profile
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