Recommended expert
Mohammad (Reza) Pezeshki
Freelance IT Team Member
Experience
Nov 2021 - Present
4 years 3 monthsStuttgart, Germany
Freelance IT Team Member
Oberfinanzdirektion Baden-Württemberg
- Handling incidents (Ticket USU Valuemation)
- Reinstalling client on an existing workstation, no new hardware delivery
- Performing disk encryption on a mobile device to secure it against unauthorized access
- Activating disabled computer accounts in Active Directory
- Restoring deleted or modified data from backup
- Creating, modifying and deleting file directories
- Assigning access permissions to existing file directories
- Requesting firewall access
- Client reimaging (remote installation)
- Break & fix remote installation of operating systems and software
- Backing up and restoring data during user changeover
- Advising on ergonomic workstations
- Informing users about planned downtimes
- Supporting mainframe emulations and the canteen billing software Lexware
- Integrating connected clients into networks via DHCP without manual network interface configuration
Mar 2018 - Jun 2021
3 years 4 monthsMunich, Germany
Freelance IT Administrator (BBV Department)
TÜV Süd
- Creating and managing user accounts and email addresses
- Managing users in Active Directory, SCCM and Microsoft Exchange Admin Center
- Assigning user rights, resetting and unlocking passwords
- Adding and removing users from AD groups
- Software assignment via Microsoft System Center (Office 365, VPN, soft token, Cisco Jabber, Java Client)
- Configuring required software via peer click in System Center
- Granting permissions for drives, mailboxes, distribution lists, calendars, folders, files, disks, servers and various applications (MyBuy, scan and print access, TalenTS, Microsoft Teams, Citrix Virtual Office, iDGARD, ActiveSync, CWT, LW, SAP modules, Power BI, local admin rights, Magic, SharePoint)
- Managing user emails: expanding or deleting mailboxes, changing names/addresses and adding mobile numbers in Outlook
May 2017 - Feb 2018
10 monthsMunich, Germany
Freelance IT Support
TÜV Süd
- Performing database backup and recovery
- Removing the SSD and installing it in an mSATA adapter
- Stopping ASPRO services on reference device
- Backing up TUEV_SUED.mdf, TUEV_SUED_LOG.ldf, the Filestream folder and version.xml
- Renaming the computer name and rebooting
- Deleting and restoring the database via script
- Deleting and creating the user asproclientuser in the database via script
- Restarting and synchronizing the database
- Comparing the local job status with the central server via script
- Informing the user about the synchronization result
- Logging the process in Magic
- Formatting the original SSD partitions
Mar 2017 - Apr 2017
2 monthsSalzburg, Austria
Freelance SCCM Client Technician
S&T Spar
- Installing, configuring and administering SCCM
- Installing and testing required software in a VMware environment
- Forwarding tested software packages to Ontrex for packaging and subsequent software distribution
- Distributing software via Microsoft System Center with user notification by email
- Assigning and installing remote control for UHD employees
- Monitoring licenses and software metering to identify installed applications
- Determining hardware configuration and installed software via WMI and other interfaces
Nov 2011 - Dec 2016
5 years 2 monthsMunich, Germany
Freelance IT Support Staff
TÜV Süd
- Handling incidents (Ticket BMC Service Desk)
- Providing 2nd level support for hardware and software
- Performing and documenting changes and configuration management
- Maintaining and supplying the database via SCCM Client Center (replication, jobs, parameters)
- Logging tickets, creating reports and monitoring
- Managing the central SMC mailbox and hierarchical escalation
- Deep problem analysis and troubleshooting in lower service levels
- Moving computers in Active Directory and generating computer names
- Logging in as local admin and assigning software and special software
- Installing software and checking under 'Run Advertised Programs'
- Installing and replicating databases over the network
- Setting number ranges and checking replication completeness
- Creating users and assigning 'USER' rights
Oct 2010 - Oct 2011
1 year 1 monthSchweinfurt, Germany
Freelance IT Support Staff
HP-CDS
- Network boot of computers and logging in as local admin
- Assigning and installing software and special software
- Verifying installed software under ‘Run Advertised Programs’
- Configuring BIOS settings for notebooks and setting master passwords
- Creating users and assigning ‘USER’ rights
- Lowering the minimum password length, enabling AutoDriveLock and the integrated camera
- Changing user BIOS passwords based on user ID
- Starting each software together with the user
Mar 2006 - Jun 2010
4 years 4 monthsGiessen, Germany
Freelance IT Specialist
Medical practices, law firms, small shops and hotels
- Advising and assisting with software installation and configuration
- Planning, implementing, and operating network infrastructure
- Analyzing the IT environment to improve system efficiency and resource planning
Mar 2004 - Jan 2006
1 year 11 monthsGiessen, Germany
Self-employed
Computer shop
- Selling, repairing, and consulting on PCs, laptops, and printers
Feb 2002 - Nov 2003
1 year 10 monthsMainz, Germany
Server and Desktop/Laptop Specialist
IBM
- Performing hardware maintenance and troubleshooting on leased IBM desktops and laptops
- Providing software support and consulting on installation and configuration
- Planning, implementing, and operating network infrastructure
Mar 2001 - Oct 2001
8 monthsFrankfurt, Germany
Network Operation Engineer
Commerzbank AG
- Ensuring orderly client/server operations for central systems and middleware
- Monitoring, installing, backing up, and restoring NT and UNIX systems
- 2nd level and end-user support for client/server operations
- Performing administrative system tasks and reviewing operational processes
- Documenting incident resolution in trouble ticket systems and participating in change management
- Troubleshooting and resolving issues in BMC Patrol, SQL servers, Tivoli, and other tools
Jan 1998 - Nov 1999
1 year 11 monthsFrankfurt, Germany
Self-employed
Internet Cafe
- User support and management
Feb 1996 - Oct 1997
1 year 9 monthsLinden, Germany
Returns Clerk
P&P Computer GmbH
- Inventory management and order processing
- Customs clearance and general office work
Apr 1993 - Dec 1994
1 year 9 monthsGermany
Commercial Clerk
SPL Computer Trading GmbH
- Handling incoming and returned shipments with suppliers
- Handling payment reminders and maintaining the filing system
Jan 1979 - Dec 1986
8 yearsIran, Islamic Republic of
Managing Director, Commercial Affairs
Food Company
Skills
- Operating Systems: Windows 10 (Ms) – 5 Years – Several Years Of Experience
- Operating Systems: Windows 7 (Ms) – 4 Years – Several Years Of Experience
- Operating Systems: Windows 8 (Ms) – 2 Years – Several Years Of Experience
- Operating Systems: Windows Server 2003 (Ms) – 4 Years – Several Years Of Experience
- Operating Systems: Windows Server 2008 (Ms) – 2 Years – Several Years Of Experience
- Operating Systems: Windows Server 2012 (Ms) – 4 Years – Several Years Of Experience
- Operating Systems: Windows Vista (Ms) – 2 Years – Several Years Of Experience
- Operating Systems: Windows Xp (Ms) – 6 Years – Several Years Of Experience
- Industry Knowledge: Consulting – 9 Years – Several Years Of Experience
- Databases: Access (Ms) – 1 Year – Several Years Of Experience
- Databases: Mysql – 1 Year – Several Years Of Experience
- Databases: Sql – 1 Year – Several Years Of Experience
- Role: 1st Level Supporter – 9 Years – Several Years Of Experience
- Role: 2nd Level Supporter – 9 Years – Several Years Of Experience
- Role: Architect – 5 Years – Several Years Of Experience
- Role: Helpdesk – 9 Years – Several Years Of Experience
- Role: Network Administrator – 7 Years – Several Years Of Experience
- Role: System Engineer – 2 Years – Several Years Of Experience
- Role: Team Leader – 1 Year – Several Years Of Experience
- Hardware: Ibm Notebooks – 10 Years – Several Years Of Experience
- Hardware: Pc – 10 Years – Several Years Of Experience
- Hardware: Router (Network Component) – 6 Years – Several Years Of Experience
- Hardware: Server – 6 Years – Several Years Of Experience
- Hardware: Switch (Network Component) – 6 Years – Several Years Of Experience
- Hardware: Telephony – 10 Years – Several Years Of Experience
- Methods/case Tools: Documentation – 10 Years – Several Years Of Experience
- Networks/dc: Dhcp – 6 Years – Several Years Of Experience
- Networks/dc: Dns – 6 Years – Several Years Of Experience
- Networks/dc: Lan – 2 Years – Several Years Of Experience
- Networks/dc: Vpn (Virtual Private Network) – 8 Years – Several Years Of Experience
- Networks/dc: Wlan – 2 Years – Several Years Of Experience
- Programming Languages: C – Several Years Of Experience
- Programming Languages: C++ – Several Years Of Experience
- Programming Languages: Sql – Several Years Of Experience
- Programming Languages: Vba – Several Years Of Experience
- Standard Software: Active Directory – 6 Years – Several Years Of Experience
- Standard Software: Exchange Server – 4 Years – Several Years Of Experience
- Standard Software: Sccm / Mecm (Ms) – 6 Years – Several Years Of Experience
Languages
German
NativePersian
AdvancedEducation
Oct 1991 - Jun 1992
Giessen University of Applied Sciences
University preparatory course · Giessen, Germany
Certifications & licenses
MCP
GWS GmbH in Giessen
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