Stephanie Gedeon
Customer Relations Coordinator
Customer Relations Coordinator
SüdFactoring GmbH (LBBW)
Business-side test case creation and execution (iMX V9, Zaphyr Scale)
Collaboration with external IT service provider Codix on bug analysis and system tests
Project work on ESG-compliant contract revision (text modules, documentation)
Creation of standardized factoring agreements and training handouts for internal processes
Optimization of the electronic contract database for access and search logic
Collaboration with product team, sales, and business development to unify processes
Objective: Implement the iMX upgrade; adjust text modules to ensure legal standards; apply changes in practice; faster database queries; support the Business Development Manager as a bridge between sales and customers
Methods & Tools: Jira, MS Office, Dynamics Microsoft 365, Lotus Notes, Confluence, iMX V9, Zaphyr Scale
Legal Assistant
Landesbank Baden-Württemberg
Support in introducing the electronic legal files including document logic and formatting
Responsible for travel expense reports, insurance communications, and invoice verification
Management of national and international outgoing invoices and service billing (SAP R/3)
Communication with internal departments and board assistant level
Objective: Ensure practical relevance; timely creation and processing of invoices; preparing insurance invoices for subsidiaries; support in travel insurance damage claims and transfer of compensation; deadline monitoring; national and international travel coordination for lawyers; support general legal tasks; recording service billing in the electronic legal file; formatting and preparing board documents
Methods & Tools: HMP Corporate Legal Management System, SAP R/3, MS Office (including Access)
Market Division Coordinator
Baden-Württembergische Bank
- Responsible for monitoring and controlling the marketing budget in the market division
- Coordination of events, appointments, and communications with branches
- Coordinating and allocating the overall marketing budget; creating communication bridges
- Methods & Tools: reporting lists, MS Office, Lotus Notes
Stephanie Gedeon is an experienced project associate with over 15 years in the financial services industry – especially in contract management, testing, and operational sales support. She has solid know-how in guiding system rollouts, test management (iMX, Zaphyr Scale), and in the interface work between the business unit, product team, and IT. Her way of working is marked by a structured approach, high quality awareness, and strong communication skills. She is familiar with the requirements of regulated environments and reliably supports projects in implementing functional and technical requirements.
- Domain testing in system projects (iMX V9, Zaphyr Scale)
- Preparation and review of contract-related documents
- Familiar with regulatory standards (identity verification, data protection, contract formalities)
- Strong communication between business unit, product team, and IT
- Structured, pragmatic way of working with high self-responsibility
Stephanie stands out for her high reliability, self-responsibility, and communication skills. She builds sustainable relationships with stakeholders and teams through her empathetic nature, advances projects in a structured way, and thinks proactively even in challenging situations. Her work is always characterized by a solution-oriented mindset.
FOM Hochschule Stuttgart
Business Psychology & Business Administration · Stuttgart, Germany
LBBW
Office Communication Clerk · Office Communication
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