Shreya Bhattacharya

Technical Leader

Shreya Bhattacharya
Neu-Isenburg, Germany

Experience

Apr 2024 - Present
1 year 10 months

Technical Leader

SLK Software

  • Participate in quality workshops for requirements gathering and fit/gap analysis
  • Demonstrated different QMS modules/processes with focus on customer requirements
  • Design and implementation of cloud based quality system reducing manual efforts for the client
  • Collaboration with cross functional teams to define and document system requirements
  • Understanding the existing business process flow and suggesting improvements over moving to new quality systems
  • Managed the implementation of a data migration strategy from legacy system to cloud
  • Providing solution walkthrough to the business users
  • Involved in integration of quality system with different third party systems
  • Preparing weekly status report and presenting the same to business users and project stakeholders
Apr 2023 - Aug 2023
5 months

Test & Validation Lead

Cognizant Technology Solutions

  • Involved in end to end validation activities for critical manufacturing project
  • Creation and execution of validation testing plan
  • Develop and execute tests for new products/features and continuous improvement initiatives
  • Analyze data, summarize and document test results
  • Involved in the transition of non risk based testing to risk based testing approach
  • Preparation and review of validation plan, test script inventory, execution results inventory and validation report in Polarion
  • Involved in maintenance support activities like preparing maintenance plan and report
  • Involved in risk assessment and mitigation of risks
  • Preparation of weekly status report and presenting the same to business users and stakeholders
May 2022 - Mar 2023
11 months

Project Lead

Cognizant Technology Solutions

  • Plan and lead project with business process owners to translate the IT strategy into business specifications and sign off the requirements with applicable stakeholders
  • Facilitate discussions with business owners about project deliverables and scope, develop project plan, hiring of resources, manage budgets and track project deliverables
  • Involved in risk assessment and mitigation of risks
  • Implementing ETQ change requests and automated business processes (workflow, approval process, process builder, validation rules) for complaints handling and supplier modules
  • Providing implementation/solution walkthrough to the business users
  • Master data management using Oracle Apps with approved material, supplier and ETQ codes details transferred into ETQ from MDM
  • Preparation of weekly status report and presenting the same to business users and stakeholders
  • Preparation of technical documents related to ETQ & MDM applications
  • Leading the end-to-end transition activity between Cognizant and 3rd party vendor
  • Involved in resource planning, effort estimation, preparing the SOW, billing and revenue related activities for the team, managing timesheets and ensuring the team is compliant
Jun 2021 - Apr 2022
11 months

Team Lead

Cognizant Technology Solutions

  • Worked in deviation management, audits & inspections, supplier quality and complaints & issue escalations modules
  • Requirement gathering, project planning & estimation
  • Creation and modification of user accounts and roles, configuring changes using Veeva Admin
  • Creation of workflows, page layouts, email templates and validation rules to implement the business logic
  • Created custom reports for standard objects as well as custom objects to provide detailed overview of data
  • Preparation and execution of IQ
  • Writing system test scripts and executing the same
  • Identifying & tracking of defects
Jun 2020 - May 2021
1 year

Test Lead

Cognizant Technology Solutions

  • Participate in requirement gathering, raise clarifications with customer and track them till closure to eliminate any ambiguity on the scope of work assigned
  • Define and implement the testing scope, strategy and test stage plans for the project according to the best QA practices
  • Responsible for project planning, management, coordination and reporting for all test related activities across all the testing phases (system, integration, end-to-end & acceptance)
  • Preparation & review of system test cases for complaint, CAPA and deviation modules
  • Ensure the appropriate test environments are in place, prepare and document test data for complex system testing
  • Optimizing test cases for validation
  • Release & risk analysis, preparation and maintenance of test cycles in JIRA
  • Execution of the test cases and identifying bugs
  • Preparation of summary report and presenting the same to business users
  • Assisting the users during UAT
  • RFC effort estimation
Dec 2019 - Mar 2024
4 years 4 months

Senior Associate

Cognizant Technology Solutions

  • Involved in requirements gathering and fit or gap analysis for different business units
  • Collaborated with cross functional teams to analyze potential system solutions based on evolving client requirements
  • Preparation of technical and functional specification documents and documenting business processes in the workflow diagrams
  • Providing solution walkthrough to the business users
  • Migrating data from existing QMS systems to Veeva Vault
  • Regular engagement with key customer stakeholders to proactively drive the project success
  • Estimate and manage the development of new functionalities and enhancements to the existing ones
  • UAT assistance
Dec 2019 - May 2020
6 months

Tester

Cognizant Technology Solutions

  • Creation of user accounts, roles and groups using TrackWise Web Admin
  • Preparation & review of system test cases
  • Execution of the test cases
  • Assisting users during UAT
  • Preparation of training manuals for end users
  • Providing a walkthrough to the end users
  • One-to-one interaction with business users
Sep 2015 - Dec 2019
4 years 4 months

Application Developer Lead

Tata Consultancy Services Ltd

  • Application support and maintenance
  • Apache Tomcat server monitoring and maintenance
  • Design workflow based form using ETQ tool; worked in MDD nonconformance, CAPA, audit, supplier and complaints handling modules
  • Customize the forms using Python script as per client need
  • Master data management
  • Worked on business on-boarding activity for different applications and business units
  • Preparation and execution of IQ
  • Involved in interface testing
  • Implementing change requests
  • Resolving incidents and tasks using Service Now
  • Writing system test scripts and executing the same
  • Assistance to users during UAT
  • Development of filters, calculations and creation of reports using Qlik Sense reporting tool
  • Mentored trainees and associates and helped them gain project knowledge in ETQ Reliance application
May 2012 - Aug 2015
3 years 4 months

Tester

Tech Mahindra

  • Preparation & review of test cases
  • Execution of the test cases
  • Conducting various domain-related sessions for the complete team
  • Discussion with various components for analyzing the root cause of IVVT defects
  • One-to-one interaction with the customer

Summary

  • 12+ years of IT experience in the areas of Quality Management, Quality Assurance and Testing/Validation for GMP and GCP regulated environments.
  • Sound knowledge in ETQ, Veeva QMS, TrackWise, UNIX, SQL, Service Now, SAP QM, Java, HP QC/ HP ALM, JIRA & Confluence.
  • Knowledge of core QA systems like CAPA, Deviations, Complaints Handling, Audit and Change Management.
  • Hands on experience in Validation, Unit testing, Functional, Interface testing, UAT and Integration testing.
  • Performed Black Box, White Box, System Testing, GUI and Regression Testing.
  • Experienced in Project Management, product management and Stakeholder Management across cross-functional teams.
  • Well versed in Reporting using Qlik Sense and MS Excel.
  • Knowledge of FDA regulations, validation and compliance requirements related to quality assurance.
  • Strong understanding of business and quality processes of Pharmaceuticals and Medical Devices.
  • Extensive knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
  • Excellent knowledge and hands on experience in handling incidents, SLA and problem management scenarios.
  • Proven ability to troubleshoot and identify the root cause of issues (RCA).
  • Excellent problem solving skills with a strong technical background and good interpersonal skills, accustomed to working in a team and capable of working under pressure.

Skills

  • Language: Sql/plsql, Unix, Java, J2ee, Python Scripting
  • Database: Oracle 9i/10g
  • Utilities/tools: Hpqc/alm, Reliance Etq, Jira, Polarion, Veeva Vault, Trackwise, Service Now, Successfactors, Sap Qm, Eclipse, Hp Qtp, Oracle Sql Developer, Ms Office, Ms Project
  • Reporting: Qlik Sense, Excel

Languages

Bengali
Advanced
English
Advanced
Hindi
Advanced
German
Intermediate

Education

Oct 2007 - Jun 2011

West Bengal University Of Technology

B.Tech in Applied Electronics and Instrumentation · Applied Electronics and Instrumentation · Kolkata, India

Certifications & licenses

AWS Cloud Practitioner

Certified Scrum Master

Veeva Vault White Belt

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