Sander (Alex) Chao

Head of Product – Non Invasive Continuous Glucose Monitoring

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Horgen, Switzerland

Experience

Jan 2023 - Dec 2023
1 year
Pfäffikon, Switzerland

Head of Product – Non Invasive Continuous Glucose Monitoring

Spiden AG

  • Spearheaded the development and implementation of product strategy for a non-invasive CGM device, aligning cross-functional teams to achieve a shared vision of creating user-centric, innovative solutions for diabetes management
  • Conducted comprehensive market analysis and user research to identify unmet needs and opportunities, driving the design of a non-invasive CGM product that addresses specific challenges faced by individuals with diabetes
  • Led the definition and roadmapping of non-invasive CGM product, collaborating with cross-functional teams to establish clear product specifications, features, and user-experience goals, ensuring alignment with market needs and company objectives
Jan 2020 - Dec 2023
4 years
Berlin, Germany
Remote

Director Business Management - Diagnostic & Digital Health Solutions

BIOTRONIK

  • Increased market share of BIOTRONIK's Implantable Cardiac Monitors (ICM), Remote Patient Monitoring Platform, and Digital Health Solutions by developing and implementing a comprehensive commercial strategy that drove revenue growth
  • Successfully launched innovative new products with AI and Remote Monitoring Services by coordinating activities of internal teams (sales, clinical, regulatory, legal, health economics, human resources, product management)
  • Ensured future success by setting the commercial direction for Portfolio & Product Roadmaps, Regulatory Roadmaps, and Clinical Roadmaps based on a deep understanding of market trends and customer needs
  • Maximized sales potential of new AI-based products by developing and implementing go-to-market strategies, including pricing, positioning, and messaging
  • Analyzed market data, customer feedback, and industry trends to identify opportunities for growth of digital health solutions
Jan 2019 - Dec 2020
2 years
Seattle, United States

Senior Product Manager – Patient Monitoring and Connectivity

Spacelabs Healthcare

  • Conducted market analysis, field visits and gathered Voice of Customer feedback to determine target requirements for next generation product
  • Led multidisciplinary (Clinical, R&D, and Sales) team in designing UI layout based upon customer clinical workflow; resulted in novel display and control interface that is first to market
  • Managed new product launch by identifying priority markets, forecasting sales, setting prices, determining initial production volume, and marketing strategies
  • Created subscription-based pricing models for products by modeling financial scenarios and gaining buy in from customers, finance, and accounting teams, leading to sales increase from new customer segments
  • Managed patient monitoring portfolio generating $16 million dollars in revenue; identified priority new markets and unprofitable markets to close by performing data analytics on 5 years of transactions in Tableau
  • Relaunched value line of patient monitors; registered monitors for sale in 14 countries and increased revenues by 200%
  • Collaborated with regional sales team and procurement team to optimize supply chain and product policies; improved operating margins by 5% and order fulfillment speed by 1 week
Jan 2015 - Dec 2019
5 years
Korea, Republic of

Senior Product Manager – Digital Health Solutions

Samsung

  • Created product strategy and feature roadmap for Samsung Wearable ECG monitor through competitive research, customer interviews, and market analysis; translated requirements into technical priorities for development team and delivered a minimum viable cardiac monitoring solution to customer in 6 months
  • Conducted market sizing, customer segmentation, and trend assessment of global heart monitoring markets; identified key markets, defined Go to Market strategy and launched solution in 3 countries
  • Led global business development initiatives for Samsung Wearable ECG monitor, Chronic Disease Management, and EMR solutions; successfully initiated pilot implementations in multiple national health systems globally
Jan 2014 - Dec 2015
2 years

Corporate Strategy Manager – Management Consulting

Jan 2008 - Dec 2012
5 years
Los Angeles, United States

Senior Healthcare Consultant

Computer Sciences Corporation

Jan 2006 - Dec 2007
2 years
Los Angeles, United States

Healthcare Informatics Training Grant Recipient

USC – National Institute of Health

Jan 2005 - Dec 2006
2 years
Los Angeles, United States

Associate Healthcare Consultant

Computer Sciences Corporation

Summary

Versatile global professional with a diverse background in Product Management, Marketing, Sales, and Strategy. Proven track in new product development and global market launches. Passionate about synergizing people, processes, and technology to navigate business and technical hurdles.

Languages

English
Native
Korean
Advanced
German
Intermediate

Education

University of Southern California

MS · Medical Imaging and Informatics · Los Angeles, United States

IMD

MBA · Management and Business Administration · Lausanne, Switzerland

University of Southern California

MS · Industrial Systems Engineering · Los Angeles, United States

...and 1 more
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