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Ruby Catharin Arokyaswamy

Product Manager

Ruby Catharin Arokyaswamy
Berlin, Germany

Experience

Feb 2025 - Present
1 year 1 month

Product Manager

Juspay

  • Led AI D2C checkout optimization Agent product strategy; instrumented Langfuse for AI evals (task success, latency, cost), iterated on prompts & routing, & drove adoption via cross-team (sales, mktg. & Cust. Success) enablement & 100-merchant launch event
  • Led product discovery & built revenue optimization tools, created dashboards with funnel observability using Grafana to track conversion flows, drop-offs, latency, & errors, revenue up by €22.5K+/m
  • Built & deployed 3 automation workflows using Claude Code: daily transaction anomaly detection with auto-ticket creation, weekly RCA analysis, monthly feature collation for leadership townhalls, reduced manual effort by 10+ hours/week
  • Launched AI voice agent (demo) for e-commerce order & address confirmation/update workflow, designed multi-turn dialogue flows using Pipecat Framework, achieved 71% call pick rate, 100+ Shopify App Store installs
  • Owned e2e product lifecycle for 30+ brand (B2B) integrations, collaborate cross-functional teams, ensured payment processing reliability at critical checkout touchpoints, established SLA framework, RCA cadences & ensured 99% SLA adherence
  • Led Agile practices as Scrum Master for team of 12, owned sprint & release planning in Jira, established RCA cadences for transaction discrepancy analysis & observability KPIs with Grafana dashboards and delivered 3 major releases on time
May 2024 - Jan 2025
9 months

MT - Associate Product Manager

Asian Paints

  • Conducted market sentiment analysis for retailer engagement campaign, managed €10K budget and delivered 15% MoM growth
  • Conducted recommendation engine feature analysis and competitive benchmarking across 1K+ dealer network, identified 5 feature gaps and authored Requirements document
  • Translated Requirements doc into Product Requirements Document & Technical Requirements Document with detailed user stories, collaborated with engineering on sprint planning & backlog prioritization, launched feature driving 20% MoM revenue growth
  • Influenced senior stakeholders on 8+ ERP UX improvements, prioritized backlogs, resolved 12+ critical issues and reduced customer churn by 20%
  • Owned product launch and GTM strategy for new product category, liaised with Growth and Sales teams, drove €34K revenue increase
Apr 2023 - Jun 2023
3 months

Product Management Intern

Amazon

  • Designed fund workflows - rewards program, researched architecture & identified reusable components, cut approval time by 77%
  • Built pre-funded wallet with 3rd party API integration to prevent seller payment defaults, projected cost savings of €30M+ over 3 yrs
  • Owned e2e onboarding CX for the loyalty program, authored PRD and user stories, ran A/B tests for UI/UX and drove the MVP pilot with BD, secured €50K in seller onboarding commitments
Jul 2019 - May 2022
2 years 11 months

Software Engineer

TATA Private Limited

  • Built RPA workflows using Automation Anywhere for ID verification across Govt. services; achieved 98% accuracy, saved €68K/year
  • Led digital transformation for 140+ Government-to-Business service, automated application processing workflows, improved capacity from manual handling to 1K+ applications/day
  • owned UX of citizen services portal, aligned compliance, finance & engineering stakeholders of 40+ govt. departments to define requirements and led technical implementation, reduced bounce rate by 20%
  • Developed mobile-first app (iOS & Android) for BFSI client, managed UI/UX revamp & funnel optimization, lead generation up 30%

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Banking and Finance (4 years), Information Technology (4 years), Government and Administration (3 years), Chemical (0.5 years), and Manufacturing (0.5 years).

Banking and Finance
Information Technology
Government and Administration
Chemical
Manufacturing

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Product Development (5 years), Project Management (4 years), Information Technology (3 years), Marketing (0.5 years), and Sales (0.5 years).

Product Development
Project Management
Information Technology
Marketing
Sales

Skills

Product Management Skills:

  • Product Discovery
  • Strategy
  • Process Design
  • Roadmap
  • Prd
  • Backlog Prioritization
  • Sprint Planning
  • Okrs
  • Kpis
  • Cross-functional Collaboration
  • Gtm Strategy
  • Agile/scrum
  • User Research
  • Documentation

Technical Skills:

  • Sql
  • A/b Testing
  • Prompt Engineering
  • Api Integration
  • System Behavior Analysis
  • Root-cause Analysis
  • Event Instrumentation
  • Data-driven Decision Making
  • Cohort Analysis

Ai & Automation:

  • Claude Code
  • Openai
  • Rpa (Automation Anywhere)
  • Low-code Workflow Automation
  • Mcp

Tools:

  • Jira
  • Confluence
  • Figma
  • Tableau
  • Power Bi
  • Grafana
  • N8n
  • Replit
  • Lovable
  • Langfuse
  • Metabase

Domain Expertise:

  • Payments
  • Conversion & Revenue Optimization
  • Ai Product Management
  • Process Automation
  • B2b Saas

Languages

English
Native
Tamil
Native
German
Elementary

Education

Jul 2022 - May 2024

Indian Institute of Management Bangalore

Master of Business Administration · Business Administration · Bengaluru, India · 3.01/4

Jul 2015 - May 2019

Anna University

Bachelor of Engineering · Engineering, EIE · Chennai, India · 8.77/10

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Ruby Catharin based?

Ruby Catharin is based in Berlin, Germany.

What languages does Ruby Catharin speak?

Ruby Catharin speaks the following languages: English (Native), Tamil (Native), German (Elementary).

How many years of experience does Ruby Catharin have?

Ruby Catharin has at least 5 years of experience. During this time, Ruby Catharin has worked in at least 4 different roles and for 4 different companies. The average length of individual experience is 1 year and 2 months. Note that Ruby Catharin may not have shared all experience and actually has more experience.

What roles would Ruby Catharin be best suited for?

Based on recent experience, Ruby Catharin would be well-suited for roles such as: Product Manager, MT - Associate Product Manager, Product Management Intern.

What is Ruby Catharin's latest experience?

Ruby Catharin's most recent position is Product Manager at Juspay.

What companies has Ruby Catharin worked for in recent years?

In recent years, Ruby Catharin has worked for Juspay, Asian Paints, Amazon, and TATA Private Limited.

Which industries is Ruby Catharin most experienced in?

Ruby Catharin is most experienced in industries like Banking and Finance, Information Technology (IT), and Government and Public Administration. Ruby Catharin also has some experience in Chemical, Manufacturing, and Retail.

Which business areas is Ruby Catharin most experienced in?

Ruby Catharin is most experienced in business areas like Product Development, Project Management, and Information Technology (IT). Ruby Catharin also has some experience in Marketing and Sales.

What is Ruby Catharin's education?

Ruby Catharin holds a Master in Business Administration from Indian Institute of Management Bangalore and a Bachelor in Engineering, EIE from Anna University.

What is the availability of Ruby Catharin?

Ruby Catharin will be available part-time from March 2026.

What is the rate of Ruby Catharin?

Ruby Catharin's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Ruby Catharin?

To hire Ruby Catharin, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
Market avg: 950-1110 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.