Nathalie Heinke
Senior Communications Specialist
Experience
Senior Communications Specialist
Self-employed
- Bentley Innomed (2023): set up internal communication; conceptualized (information architecture, format development, design, and strategic direction) and implemented Phase 1; produced text, images & video
- Zeiss Group (since 2020): conduct interviews with scientists; create content for the intranet and recruiting; write web copy for software
- Messe Frankfurt Exhibition GmbH (2015-01-01 to 2020-12-31): collaborated on the final report; guided press tours; served as the main press contact; wrote trend reports; collected quotes from business leaders; conducted interviews; wrote features; sourced images; ghostwrote
- Federal Center for Nutrition (since 2023): write articles for the "Sustainable Consumption" and school catering sections
- Hessen Trade & Invest (2020-01-01 to 2022-12-31): researched; conducted interviews and wrote reports (including photography) for Technology Land magazine
- National Center for Early Help (2021-09-01 to 2022-12-31): co-developed content and strategy for the website "elternsein.info"; wrote texts for the NZFH app; researched topics; researched images; produced content; conducted interviews; selected interview partners; wrote specialist articles with personas from a Sinus study (SEO-optimized and simple language); developed quiz concepts; sourced images; ideated, researched, and planned journalism Instagram formats and posts
- Frankfurt City School Authority (2016-01-01 to 2022-12-31): managed text for the annual report in collaboration with specialist departments; conducted interviews and profiles; contributed to design and concept with CapCut; managed projects; used WordPress
- German National Tourism Board (2022-01-01 to 2022-12-31): researched; suggested SEO topics; wrote listicles; created features and photo reports for the Nature section; worked with other clients
Senior Copywriter
Design Agentur Nordisk Büro Plus
- developed communication concepts for brochures, flyers, and websites
- designed ad campaigns
- developed corporate tone of voice
- wrote articles and newsletter copy
- collaborated creatively on pitches for various Instagram clients
Content Manager / Online Editor
OgilvyOne
- Media Markt: supported the build-up of the Facebook brand presence; managed responses during the Facebook launch; answered user inquiries; handled crisis communication
- IKEA Germany: defined the brand tone for Facebook user inquiries; managed crisis communication; developed the "Creative Fuel by Nathalie" section; created engagement ideas for the Hej community; independently managed the section from concept development through trade show representation to answering user inquiries, photography, and post creation; managed responses in the Hej community and on the Facebook brand presence; collaborated on the 2013 "Wichtel" Christmas concept
- Volkswagen: set up the content section of the "Mein Auto" customer portal; conducted inventory review; performed competitor analysis; created storyboards; developed the editorial plan
- created content and websites for direct clients and magazines
Press Officer
Serien.lighting
- classic press work: wrote PR texts; maintained relationships with journalists; handled inquiries; conceptualized, produced, and managed the company's anniversary book; coordinated freelance writers and the design agency; wrote copy for corporate brochures, newsletters, and products; developed slogans
- freelance project: conceptualized and produced the craft book "Kinderspiel" for Swiss Haupt Verlag
- ongoing freelance work for Frankfurter Rundschau, Wiesbadener Kurier, Offenbach Post, FAZ.NET, ZDF Heute Online, and TAZ in the areas of science & education and culture
Online Editorial Intern
FAZ. Electronic Media
- wrote articles; conducted interviews; wrote features, reports, and articles in the fields of science & culture
- attended editorial meetings and planning; worked on the morning editorial desk; contributed to format development
- then continued as a freelance contributor
Junior Online Editor
Rat für Formgebung
- Editorial management of the online platform "euro-design-guide"
- Writing blog posts; research; strategic direction of the website
- Writing product texts; attending trade fairs; client acquisition
- Started freelancing at the Offenbach Post
Editorial Intern
Zeitschrift form
- Writing articles and news items; research
- Contributing to issue and topic planning; participating in editorial meetings; developing topics
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Manufacturing (19 years), Education (11 years), Healthcare (11 years), Professional Services (11 years), Government and Administration (11 years), and Tourism (11 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Marketing (25.5 years), Project Management (11 years), Product Development (8 years), Customer Service (3.5 years), Research and Development (1.5 years), and Sales (1.5 years).
Skills
- Journalism
- Corporate Communication
- Capcut
- Wordpress
- Seo
- Press And Public Relations
- Adobe Photoshop Lightroom
- Adobe Indesign
- Internal Communication
- Design
- Social Media
Languages
Education
University of Darmstadt
Architecture · Darmstadt, Germany
Johann Wolfgang Goethe University
Magistra Artium, focus: cultural, intellectual, and social history · English Philology, Art History and Art Education · Frankfurt, Germany
Philipps University
Intermediate Examination · Media Studies, English Literature, Graphic Design, Painting · Marburg, Germany
Certifications & licenses
Building Reach with Instagram
Discrimination-Sensitive Language
Producing Explainer Videos
Radio Journalism
Long Form: The Reportage
Easy Language
Seo Keyword Research & Copywriting
Profile
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