Concept and redesign of the ordering process:
Development of a measuring device to monitor lubricant consumption in drums:
Development of a mobile app for digitization (no-code):
Manage projects in PC software and firmware in terms of time, budget, and quality
Technical and disciplinary leadership of a team of 15: project managers, developers, testers, and technical documentation staff
Coordinate agile development processes
Coordinate tasks and work packages
Coordinate collaboration with group companies in the USA, Denmark, and Poland
Oversee the technical documentation department
Plan and review software tests
Plan training measures
Introduced Visual Studio Team Services for application lifecycle management and source code versioning
Introduced agile development methods (SCRUM)
Defined quality processes for customer complaints and change requests
Added logging functions in device firmware
Designed and developed the orgAnice CRM application, additional components, and interfaces to other products (MS Word, MS Excel, MS Outlook, SelectLine)
Managed customer projects from consulting and specifications to customizing and rollout
Technical and disciplinary leadership of a team of 10 developers, consultants, and support staff
Coordinate agile development processes and tools
Plan and deliver training and webcasts for end users, administrators, and developers
Provide 1st and 2nd level support for end customers and resellers
Create technical documentation
Oversee user documentation
Plan and review software tests, quality assurance
Plan and deliver product presentations for end customers and at reseller conferences
Led several orgAnice release upgrades
Developed a training concept for orgAnice
Created a cross-release update concept for orgAnice
Introduced source code version control (Subversion)
Introduced agile development methods (SCRUM)
Berlin Schönefeld Airport: Migrated a legacy system, introduced and maintained the CRM system in marketing and sales; customizing, database adjustments
Lufthansa Frankfurt: Developed a management system for apron monitoring, first-class lounges, and check-in counters
WISTA-MANAGEMENT GMBH, Berlin: Implemented the CRM system, developed a parcel management system
IBS Werkzeugmaschinen GmbH & Co. KG, Hildesheim and Oldenburg: Introduced and maintained the CRM system
Moldtech GmbH, Salzkotten: Analyzed and optimized sales processes, contract management
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