Matthias Flaschel
Independent Management Consultant
Experience
Independent Management Consultant
- Consulting services for SMEs and skilled trades
Master Professional in Business Management
- self-directed training / studies
COO
AMEVIDA SE
- Overall responsibility for 2,200 employees at ten locations in Germany
- Revenue and budget responsibility (> TEUR 100,000)
- Business and strategy development, establishment of three subsidiaries through post-merger integration after acquisition
- Development and expansion of strategic customer relationships, increasing EBITDA by TEUR 2,252 (sales and marketing responsibility)
- Implementation of an AI-supported voice-to-script system to analyze and optimize customer interaction, increasing employee efficiency by 15% through targeted coaching interventions
- Successful transformation of leadership style to transformational leadership with agile principles to inspire and empower employees while promoting rapid adaptation and ownership
- Development and launch of a project manager program that strengthens leadership skills at all levels and promotes agile working methods, result: 53% reduction in employee turnover through increased motivation, stronger alignment with company goals, and more flexible working
Managing Director & Authorized Signatory
AMEVIDA SE
- Personnel responsibility for 1,000 employees in North Rhine-Westphalia
- Revenue and budget responsibility for the business unit
- Management and development of the business unit, increase of DB1 by TEUR 4,550
- Sales management & development into new business areas, acquisition of eight new clients in total, including four blue-chip companies
- Continuous optimization of operational processes, harmonization of procedures, and efficient consolidation of tasks and responsibilities, eliminating redundant activities and significantly saving personnel resources
- Design and implementation of a target agreement system that was adaptable to project-specific requirements for both employees and managers, resulting in a 12% increase in revenue and a significant reduction in absenteeism
Department Manager
AMEVIDA SE
- Management of five projects with a total of 450 employees
- Improvement of project profitability, especially by increasing efficiency, resulting in a DB1 increase of TEUR 950
- Expansion of customer relationships, key account management
- Founding and establishment of a new brand and standalone business unit focused on providing tailored online marketing services, responsible for developing the business concept and building customer relationships and sales channels
Team Leader
AMEVIDA SE
- Managing the performance of projects under my leadership according to company and customer guidelines
- Leadership and staff development
- Personnel planning
Call Center Agent
AMEVIDA SE
- Selling telecommunication services
Telemarketing
Naegele Weinvertriebs GmbH
- Selling wine
Freelance work
- Promotion for Bremer Eifrig GmbH
Civilian service
DRK Meschede - Bernhard-Salzmann-Haus
Agile Leadership
- Training
Skills
Marketing
Sales
Operations Management
Key Account Management
Bcm
Hr Management
Leadership
M&a And Pmi
Management Of Decentralized Units
Negotiation
Project Management
Budgeting
P&l Responsibility
Change Management
Personnel Development
Leadership
Operational & Sales Control
It Proficiency
Customer Management
Lean Management
Success Factor Analysis
Quality Management
Process Optimization
Continuous Improvement
Benchmarking
Kpi Analysis
Agile Leadership
Value Stream Mapping
Financial Management
Versatile
Future-oriented
Experienced Across Industries
Open-minded
Innovative
Prudent
Decisive
Goal-oriented
Strategic
Creative
Results-driven
Resilient
Loyal
Data-driven
Holistic
Communicative
Cooperative
Team-oriented
Eager To Learn
Efficient
To Succeed With The Team
A Dynamic Environment
Continuous Improvement
Innovative Ideas
Digital Transformation
A Productive Environment
Agile Collaboration
Diversity
A Learning Culture
Ms Office
Sharepoint & Teams
Crm Systems
Bi Systems
Omnichannel
Chatbots
Voice-to-script
Ai Tools
Big Data
Hr Databases
Trello
Miro
Languages
Education
Master Professional in Business Management · Business Management
Dialog Marketing Specialist
Practical Social Sciences, Philosophy and Modern History
Certifications & licenses
PRINCE2 Agile Foundation Certified
Professional Scrum Master
Professional Scrum Product Owner
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