Recommended expert

Marzie Ghaffari

Product and Service Designer

Marzie Ghaffari
Milan, Italy

Experience

Jan 2023 - Present
3 years 3 months

Product and Service Designer

Objet

  • Led process optimization initiatives and streamlined workflows to enhance platform usability, engagement, and overall user satisfaction.
  • Designed wireframes and detailed user flows for new product features and website enhancements, leveraging qualitative and quantitative research to align with business objectives.
Jan 2022 - Dec 2022
1 year
Milan, Italy

Service Designer

Frog (Milan studio)

  • Conducted impactful research utilizing various methods across diverse sectors such as finance, healthcare, and social impact projects, translating gathered insights into design concepts, opportunities and flows.
  • Facilitated dynamic stakeholder workshops, fostering cross-disciplinary collaboration among global participants, guiding the process to generate innovative solutions, and uncovering systematic issues.
  • Executed stakeholder mapping analysis, illuminating key interdependencies and relationships to inform strategic decision-making and optimize project outcomes.
Jan 2021 - Dec 2021
1 year

Service Designer

Creative Industries Lab

  • Led the development of a comprehensive service strategy aimed at helping local and offline restaurants in navigating the challenges of the pandemic era, transitioning their business models from single-channel to multi-channel approaches for enhanced resilience.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Manufacturing (3 years), Banking and Finance (1 year), Healthcare (1 year), Government and Administration (1 year), and Food and Beverage (1 year).

Manufacturing
Banking and Finance
Healthcare
Government and Administration
Food and Beverage

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Product Development (5 years), Strategy (2 years), and Research and Development (1 year).

Product Development
Strategy
Research and Development

Summary

Proactive and passionate Service and Product Designer specializing in creating user-centric digital experiences. Experienced in strategy, research, and UX across e-commerce, healthcare, and finance. Skilled in AI-driven product development, I'm committed to delivering impactful, data-informed solutions that meet business and user needs.

Skills

  • Lifelong Learner

  • Creativity

  • Cross-cultural Skills

  • Critical Thinking

  • Team Working

  • Leadership

  • Figma

  • Keynote

  • Indesign

  • Google Analytics

  • Illustrator

  • Jira

Languages

English
Advanced
Persian
Intermediate
Italian
Elementary

Education

Oct 2019 - Jun 2021

Politecnico di Milano

Master of Product Service System design · Product Service System design · Milan, Italy

Oct 2013 - Jun 2017

Soore University

Bachelor of Architecture · Architecture · Tehran, Iran, Islamic Republic of

Certifications & licenses

Agile Meets Design Thinking

University of Virginia Darden School of Business

Digital Product Management: Modern Fundamentals

University of Virginia Darden School of Business

Al For Everyone

Andrew Ng - Coursera

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Marzie based?

Marzie is based in Milan, Italy.

What languages does Marzie speak?

Marzie speaks the following languages: English (Advanced), Persian (Intermediate), Italian (Elementary).

How many years of experience does Marzie have?

Marzie has at least 5 years of experience. During this time, Marzie has worked in at least 2 different roles and for 3 different companies. The average length of individual experience is 2 years and 9 months. Note that Marzie may not have shared all experience and actually has more experience.

What roles would Marzie be best suited for?

Based on recent experience, Marzie would be well-suited for roles such as: Product and Service Designer, Service Designer.

What is Marzie's latest experience?

Marzie's most recent position is Product and Service Designer at Objet.

What companies has Marzie worked for in recent years?

In recent years, Marzie has worked for Objet, Frog (Milan studio), and Creative Industries Lab.

Which industries is Marzie most experienced in?

Marzie is most experienced in industries like Manufacturing, Banking and Finance, and Healthcare. Marzie also has some experience in Government and Public Administration and Food and Beverage.

Which business areas is Marzie most experienced in?

Marzie is most experienced in business areas like Product Development, Strategy and Planning, and Research and Development (R&D).

What is Marzie's education?

Marzie holds a Master in Product Service System design from Politecnico di Milano and a Bachelor in Architecture from Soore University.

Does Marzie have any certificates?

Marzie has 3 certificates. These include: Agile Meets Design Thinking, Digital Product Management: Modern Fundamentals, and Al For Everyone.

What is the availability of Marzie?

The availability of Marzie needs to be confirmed.

What is the rate of Marzie?

Marzie's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Marzie?

To hire Marzie, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
Market avg: 810-970 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.