Maid M. - Dispatcher

Taufkirchen, Germany

Experience

Aug 2023 - Present

2 years 3 months

Otterfing, Germany

Planning and controlling pickup and delivery tours, continuously optimizing quality and costs
Ensuring compliance with legal requirements for the fleet
Qualification, assignment and management of drivers and contractors according to the quality management manual
Organizing and monitoring special transports

Jun 2019 - Aug 2023

4 years 3 months

Planning and deployment of technicians in collaboration with the warehouse manager
Monitoring and optimizing the execution of routes and their workflows
Scheduling appointments for our customers in connection with optimized route planning based on economic criteria and dispatch process descriptions
Scheduling complaint handling
Monitoring and verifying delivery documents and document flow
Monitoring and executing route feedback
Planning and controlling return processes (returns)
Ensuring and monitoring quality standards
Monitoring and optimizing master data management in the area of route planning
Participation in projects

Dec 2017 - Jul 2019

1 year 8 months

Monitoring and coordinating aircraft handling
Providing and receiving required flight documents
Checking and, if necessary, correcting inbound and outbound flight documents
Monitoring and coordinating work processes on the aircraft in compliance with safety regulations
Preparing and following up departures, including handling related administrative tasks

Mar 2016 - Dec 2017

1 year 10 months

Logistics coordination (projects: Skoda, BMW-e and Peugeot)
Processing and delivering received customer orders
Managing and coordinating the transport of finished products and warehouse operations
Managing the packaging department
Cost optimization, sales forecasts, reporting and analysis
Maintaining customer relationships (BMW, VW, Peugeot, Johnson Controls (later Adient), Faurecia, Lear Corporation, Magna Russia)