Recommended expert
Maid Memisevic
Qualified Loading Personal (QLP) / Loader / Headloader
Experience
Aug 2023 - Present
2 years 6 monthsOtterfing, Germany
Dispatcher
Engel GmbH
- Planning and managing pick-up and delivery tours with continuous optimization of quality and costs
- Ensuring compliance with legal regulations for the vehicles used
- Qualifying, deploying, and managing drivers and contractors according to the Quality Management Manual
- Organizing and overseeing special transports
Jun 2019 - Aug 2023
4 years 3 monthsDispatcher
WHO'S PERFECT
- Planning and assigning technicians in collaboration with the warehouse manager
- Monitoring and optimizing tour execution and workflows
- Scheduling customer appointments based on optimized route planning, economic considerations, and the dispatch process description
- Scheduling complaint resolutions
- Monitoring and checking delivery documents and document flow
- Monitoring and processing tour feedback
- Planning and controlling return processes (returns)
- Ensuring and monitoring quality standards
- Monitoring and optimizing master data setup in tour planning
- Participating in projects
Dec 2017 - Jul 2019
1 year 8 monthsRamp Agent
Swissport Losch GmbH
- Monitoring and coordinating the handling of aircraft
- Providing and receiving the required flight documents
- Checking and, if necessary, correcting arrival and departure documents
- Supervising and coordinating ground operations on the aircraft according to safety regulations
- Preparing and following up on departures as well as handling the related administrative tasks
Mar 2016 - Dec 2017
1 year 10 monthsLogistics (Dispatcher - Outbound Logistics)
Prevent BH d.o.
- Logistics coordination (projects: Skoda, BMW-e and Peugeot)
- Processing and delivery of received customer orders
- Managing and coordinating transport of finished products and warehouse operations
- Managing the packaging department
- Optimizing costs, sales forecasts, reports, and analyses
- Maintaining customer relationships (BMW, VW, Peugeot, Johnson Controls (later Adient), Faurecia, Lear Corporation, Magna Russia)
Languages
Bosnian
NativeGerman
NativeEnglish
AdvancedRomanian
ElementaryCertifications & licenses
Qualified Loading Personal (QLP)
Swissport Losch
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