Klaus (Dipl.-Ing.) Weltermann
Interim Manager: Head of Data Centers
Experience
Interim Manager: Head of Data Centers
Stromnetz Berlin
- Managing the data centers and the team
- Ensuring and improving operations
- Training a successor and handing over responsibilities
Interim Manager: Head of IT
- Leading the IT department as interim manager
- Finding a successor and onboarding them into the role
Project Manager / Interim Manager
Investment industry
- Taking over provider management for over half a year
- Planning, executing, and successfully completing projects in the UC area
Project Manager
IT service provider in the banking sector
- Implementing a SAM system for a large bank
- Leading a feasibility study for another institution
Project Manager
- Planning and implementing a new communication system to replace phone and video conferencing technology as part of a company restructuring
- Deploying it at headquarters and satellite offices
Project Manager
Real Estate Industry
- Introduction of a new UC communication platform for a large mid-sized company
- Transition of the production platform into operational mode after a testing phase
- Project management and support for the realignment of the IT department
Project Manager
ISS
- Deployment of a large, fully geo-redundant Skype for Business platform for a major service company
- Implementation of several call centers including IVR functionalities
- Conversion of a data center into a geo-redundant data center cluster
- Relocation of the data center to a new site, demolition of the old data center, planning of the new build and platform design through to completion
Consultant
Automotive Supplier Industry
- Support in the search for an IT manager
- Consulting on daily IT operations
- Onboarding the new IT manager
Request Manager
BASF
- Coordination, management and planning of the global expansion and restructuring of the data network (WAN / LAN / WLAN) as part of day-to-day business
Project Manager
TENNET
- Planning and coordination of IT-related topics for the relocation of a corporate headquarters of a major energy service provider
- Planning and oversight of the IT infrastructure setup, including the WLAN network
- Move planning including replacement of workplace equipment
- Migration to O365
- Relocation of the local data center to the new building
Consultant
Deutsche Post DHL
- Conducted a feasibility study for the CEO focusing on IT security
- Took into account feasibility, cost-benefit ratio, and meeting all security requirements
Transition Manager
Deutsche Bank
- Transferred a business unit to an Indian outsourcing provider
- Acted as transition manager and project lead
Assessor
TÜV Rheinland
- Served as an assessor for data centers and networks
Interim Manager / Project Lead
AS Schulman
- Managed IT operations and the local helpdesk
- Planned and carried out the office move of the German headquarters and the data center relocation
- Redesigned the campus network and planned and implemented the Wi-Fi network
- Carried out email and software migration to MS Office 365 and Skype for Business
- Responsible for IT service in Germany with team management
- Software migration and rollout to Office 365
Consultant / Project Lead
BAYER AG
- Provided process consulting and introduced operational processes for user provisioning and management
- Developed and implemented a new operating concept with processes for a specific group of IT users
Consultant / Assessor
TÜV Rheinland
- Various tasks as a consultant and assessor
- Advising an automotive company on building a secure IT infrastructure
- Auditing an outsourcing data center for an outsourcing provider
- Consulting and support for a large energy service provider on setting up an operations organization
- Support in preparing EU-compliant tenders
Consultant
COMPUTACENTER
- Advising an IT service provider on building a service center as part of an outsourcing contract
- Developing concepts for organizational structure and reporting for the customer support area of a major telecommunications division
- Aligning Service Level Agreements (SLAs) with the client
Project Manager
Deutsche Post Group
- Leading a virtualization project to fully virtualize a data center based on VMware
- Preparing the data center relocation, including hardware procurement and phased migration of systems to the new platform
Project Manager
BP Europe SE / ATOS
- Upgrading a data center's power supply to modern technical standards as part of a multi-phase concept
- Sequential upgrade of the power supplies in a mission-critical data center during live operation without any downtime
- Leading the project team and negotiating with internal and external service providers
- Creating, aligning, and executing the project plan
- Responsible for the change process while adhering to the SLAs
Project Manager
Vodafone Global
- Developing and implementing an action plan to improve the service of a large international IT platform (web, email)
- Managing subcontractors, and ensuring and tracking SLAs / OLAs
Interim Management: Business2IT Alignment
European Airline
- Responsible for IT operations in the areas of flight operations and maintenance
- Transition management and leadership of outsourcing service providers
- Negotiation and monitoring of SLAs
Interim Management: Head of Competence Center and Department
Fiducia
- Set up and led a competence center for operating an IT platform of a large investment bank with about 40 employees
- Recruitment, knowledge development, and process implementation
- Managed the interface with the client
- Built the IT infrastructure and gradually transferred services to the in-house data center while in operation
- Responsible for budget, personnel, and SLAs
Project Manager
TELEFONICA
- Took over operations of 3rd-level support at a large telecommunications company (DSL provider)
- Negotiated OLAs and organized the support
- Designed processes and organized staff training
Consultant
DB SCHENKER
- Advised on restructuring a service organization at a logistics company
- Assessed the current state and supported all questions related to the restructuring
Release Manager / Consultant
Deutsche Bahn
- Release management for a financial billing system of a large transport and logistics group
- Implemented a new financial billing system in 3-tier architecture
- Created release plans, managed escalations, and monitored the project implementation
- Ensured compliance with SLAs
Project Manager / Consultant
BWI-IT
- Created technical concepts and managed the rollout of a large public-private partnership project
- Represented the CIO organization's interests during the IT infrastructure rollout
- Built the infrastructure from scratch and rolled out IT network technology and telecom network
- Connected the infrastructure to outsourcing service providers
Consultant
VODAFONE
- Conducted an interface audit for an outsourcing project of a major German mobile operator
- Audited and reviewed interfaces to the outsourcing provider and negotiated new interfaces and access points
- Negotiated SLAs
Interim Manager: Head of the Internet Data Center
T-Mobile
- Managed the data center and ensured operations with around 40 staff
- Implemented processes and the REMEDY tool
- Negotiated with vendors and upgraded to a new subscriber database
Interim Manager: Head of Competence Center
State of Hesse
- Developed an operating concept for a newly established IT Competence Center for the Hessian police and served as interim manager
- Coordinated IT for the 2006 FIFA World Cup
Project Manager
Provider in the defense / national security sector
- Managed the project and led subcontractors in the area of homeland security (border crossing points, Blue Border)
Project Manager: Implementation of a new APN strategy
o2
- Planning the strategy implementation and transition management for a large German mobile operator
- Leading the project team (approx. 30 people), handling escalations and negotiating with vendors
- Milestone planning, resource coordination and reporting
- Relocating the server infrastructure and accepting and handing over the systems to operations
Project Manager: Software Upgrade of Exchange Centers
o2
- Software upgrade of all exchange centers in Germany for a major German telecom provider
- Leading the project team and negotiating with vendors
- Planning project milestones, resource coordination and documentation
- Acceptance testing of the solution and handover to operations
Project Manager: Type Approval Project
VODAFONE
- Acceptance testing of new transport network components before their rollout to operations
- Leading the project team (approx. 20 people) and defining the project plan and resources
- Defining test requirements and coordinating with the manufacturer
- Reporting, documentation and handing over the results to the customer
Consultant
Insurance Company
- Consulting on restructuring the IT service department of an insurance company
Head of Operations (Division Manager)
EINSTEINet AG
- Building the Hamburg data center and managing the EINSTEINet data center operations
- Managing the phone and data network operations, the web farm, the Windows 2000/Citrix cluster and the customer care organization from scratch
- Building the team and being responsible for approx. 130 employees, including setting up shift operations
- Modeling business processes and building the call center department using the Remedy tool
- Negotiating contracts with customers and suppliers and contributing to framework agreements for ASP/outsourcing
- Reporting to investors and the supervisory board
- Managing licenses with software vendors under the ASP licensing model
- Responsible for operations as an outsourcing service provider
Head of IT / Operations / Infrastructure & Head of Systems Operations and Networks
OBI Baumärkte / Gesellschaft für Datenverarbeitung mbH
- Managed the IT of the OBI group (about 70 employees) and led outsourcing partners
- Introduced an AS/400 environment and migrated SAP R/3 systems from AIX to NT with Oracle DB
- Set up an SAP R/3 system for Eastern Europe / Asia as part of an insourcing project
- Modeled business processes for support and operations and introduced internal SLAs
- Successfully managed the Y2K transition of the corporate infrastructure and the data center relocation
- Managed a budget of about 30 million DM
- Set up a data warehouse system on NCR-Teradata
- Responsible for the international transport network of the OBI group
- Responsible for 1st/2nd/3rd level support in a client/server environment
- Rolled out new IT workstations for employees as part of the Y2K project
- Developed a concept for insourcing a merchandise management system
Head of International Field Service & Technical Manager Frankfurt
Lufthansa AG / Lufthansa Systems GmbH
- Provided technical and disciplinary leadership for up to 50 employees
- Led Lufthansa's international IT service as a department head with a budget responsibility of 12 million DM
- Global rollout project for Lufthansa Cargo and rollout of client/server infrastructure for Lufthansa Italy
- Established the Frankfurt branch and managed it as a profit center
- Negotiated the outsourcing contract and set up operations for a large server farm for Commerzbank AG
- Created a turnaround plan for a client's operations in the savings bank sector
Various assessments / short-term activities
- Various consulting assignments and preparation of expert reports
Employment
IBM Deutschland GmbH
- Supported clients in the mid-sized business sector with AS/400 and AIX systems through several fixed-term contracts
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (10.5 years), Aerospace and Defense (5 years), Energy (4.5 years), Telecommunication (3.5 years), Automotive (3.5 years), and Retail (3 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (21.5 years), Operations (14.5 years), Project Management (14 years), Procurement (5 years), Audit (3.5 years), and Legal (3.5 years).
Skills
Data Center Infrastructure, It Security, Migrations, Refurbishment, Cloud Infrastructure
Wan, Lan – Networks Of All Available Infrastructures
Ipv6 - Migration
It Basic Protection According To Bsi (Din 27001)
Setup / Relocation / Renovation / Consolidation Of Data Center Infrastructure
Business Process Modeling / Itil V3
Contract Negotiations With Vendors / Customers
Managing Service Providers / Vendors
Building / Restructuring It Organizations
From Customer Care / Helpdesk
Service Management Through Data Center Operations To On-site Service According To Itil
Creating Service Level Agreements (Slas)
Implementation Of Processes
License Management / Licensing Models
Creating Requirements Catalogs And Sow Documents
Staff Development / Leadership In It
Rollout Projects
Outsourcing / Insourcing It Operations
Relocation Of Data Centers / Server Infrastructure
Project Management According To Gpm - Ipma / Prince2
Hp Sc, Jira, Ms Teams + Office, Swyx, Webex, Jabber, Zoom, Ms Project
C, C++, Assembler, Pascal, Shell
Languages
Education
University of Kassel
Diploma in Electrical Engineering, specialization in communications engineering · Electrical Engineering · Kassel, Germany
Certifications & licenses
Driving license class A
Driving license class BE
Driving license class CE
Class B approval
Federal Office for Telecommunications Approvals
Profile
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