Jonathan (R) Harlow
Server+ Certification
Experience
Modern Workplace Migration Engineer
Utilize
- Migrating users in Africa and Asia remotely into Intune for MSIChoices
Windows Deployment Engineer
SCC Flex
- Deploying Windows 11 laptops for Connells Estate Agents group
Windows Deployment Engineer
Exponential-E
- Deploying approximately 300 Windows 11 devices for Havant Borough Council
Windows Deployment Engineer
SCC Flex
- Deploying Windows 11 machines at Pets at Home stores in the South East
Windows 11 Rollout Engineer
Hampshire County Council
- Site based client facing deployment and decommissioning of around 3000 laptops
- Stock management
- Customer tech support
Win 10 Rollout Engineer
Royal Marsden Hospital
- Site wide deployment of 2000 Windows 10 desktops
IT Trainer
HMPS
- HMPS staff IT trainer for Windows 10 rollout project
Project Coordinating Engineer
Frimley Park Hospital
- Managing a team of engineers on an EPIC patient data system rollout for an estate of 800 devices
Deskside 2nd Line Engineer
Ambassadors Theatre Group
- BAU troubleshooting support for 50 theatres worldwide, including SCCM management, Autopilot deployments, Intune device management, Office 365, Citrix Server, Mimecast, Azure AD and on-prem Exchange
- Printer management, macOS, iOS and Android support
Windows 10 Deployment Engineer
Hillingdon Hospital Trust
- Imaging, deploying and decommissioning of desktops and laptops in a Windows 10 refresh project
Windows 10 Deployment Engineer
Capita/West Sussex County Council
- Windows 10 imaging and deployment of 3000 devices across West Sussex and hardware maintenance
2nd Line Engineer
Nomad Foods Hull
- Supporting Windows 10 users post-roll-out, resolving application issues, software patching and advice
Customer Engineer
Computacenter/Hemmersbach
- Providing BAU 2nd line support for IMS, CW Surveyors, Nationwide BS and General Electric, managing AD, Exchange, SafeBoot, VMware, customer hardware and software support
- SCCM management, Autopilot deployments and Intune device management for GE and Nationwide
- Leading migrations and projects for Santander, refitting PCs, teller equipment, installing switches, patching and cabling in branches
- Data centre support including server, SAN and switch management, racking and decommissioning
- Drive replacement in SAN and RAID arrays, memory, PSU and CPU replacement in HP, Dell and Lenovo blade servers
- Using mobile electric lifting platforms; re-looming, cable management, patching and inventory management with Inventox at Sungard, HSBC and Computacenter data centres
Hardware Support Engineer
JPMorgan-Chase
- Providing hardware break-fix support for HP, Dell and Lenovo desktops, laptops and printers at London Wall and Liverpool Street sites
Project Engineer
Maindec Computer Solutions
- Troubleshooting installations of bespoke applications, managing backup tape rota, imaging and rolling out workstations, call management with Topdesk
- Account management with AD and Exchange, decommissioning old PCs and other BAU duties
- Maintaining HP printer, desktop and laptop hardware; imaging, configuration and deployment; user email, profile and data migration; use of Zenworks, HP OpenView, HP JetAdmin and AD
2nd Line Support Engineer
Parking and Traffic Appeals Service
- Managing daily and weekly tape backups, server management, BAU support
- User account management on Exchange and AD in a Server 2003 environment
Field Engineer
Lantec/Fujitsu Siemens
- Installing comms room servers, cabling, switches, patch bays and routers; performing server builds and maintenance at RBS and HBOS sites
- Rolling out and training on Motorola Symbol MC70 Win Mobile 5 PDA handheld scanners for Tesco stores
- Configuring and installing NCR EPOS systems in Primark stores across the South East
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (11 years), Government and Administration (1.5 years), Healthcare (1 year), Media and Entertainment (1 year), Banking and Finance (1 year), and Retail (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (15 years), Project Management (8.5 years), Operations (8.5 years), Customer Service (0.5 years), and Logistics (0.5 years).
Languages
Certifications & licenses
CompTIA Server+
CompTIA
Profile
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