Migrating users in Africa and Asia remotely into Intune for MSIChoices
Aug 2025 - Sep 2025
2 months
Windows Deployment Engineer
SCC Flex
Deploying Windows 11 laptops for Connells Estate Agents group
Jul 2025 - Aug 2025
2 months
Windows Deployment Engineer
Exponential-E
Deploying approximately 300 Windows 11 devices for Havant Borough Council
Nov 2024 - Dec 2024
2 months
Windows Deployment Engineer
SCC Flex
Deploying Windows 11 machines at Pets at Home stores in the South East
Feb 2023 - May 2023
4 months
Windows 11 Rollout Engineer
Hampshire County Council
Site based client facing deployment and decommissioning of around 3000 laptops
Stock management
Customer tech support
Jan 2023 - Feb 2023
2 months
Win 10 Rollout Engineer
Royal Marsden Hospital
Site wide deployment of 2000 Windows 10 desktops
Jul 2022 - Nov 2022
5 months
IT Trainer
HMPS
HMPS staff IT trainer for Windows 10 rollout project
Mar 2022 - Jul 2022
5 months
Project Coordinating Engineer
Frimley Park Hospital
Managing a team of engineers on an EPIC patient data system rollout for an estate of 800 devices
May 2021 - Mar 2022
11 months
Deskside 2nd Line Engineer
Ambassadors Theatre Group
BAU troubleshooting support for 50 theatres worldwide, including SCCM management, Autopilot deployments, Intune device management, Office 365, Citrix Server, Mimecast, Azure AD and on-prem Exchange
Printer management, macOS, iOS and Android support
May 2020 - Dec 2020
8 months
Windows 10 Deployment Engineer
Hillingdon Hospital Trust
Imaging, deploying and decommissioning of desktops and laptops in a Windows 10 refresh project
Aug 2019 - Apr 2020
9 months
Windows 10 Deployment Engineer
Capita/West Sussex County Council
Windows 10 imaging and deployment of 3000 devices across West Sussex and hardware maintenance
Jul 2019 - Aug 2019
2 months
2nd Line Engineer
Nomad Foods Hull
Supporting Windows 10 users post-roll-out, resolving application issues, software patching and advice
Nov 2010 - Feb 2019
8 years 4 months
Customer Engineer
Computacenter/Hemmersbach
Providing BAU 2nd line support for IMS, CW Surveyors, Nationwide BS and General Electric, managing AD, Exchange, SafeBoot, VMware, customer hardware and software support
SCCM management, Autopilot deployments and Intune device management for GE and Nationwide
Leading migrations and projects for Santander, refitting PCs, teller equipment, installing switches, patching and cabling in branches
Data centre support including server, SAN and switch management, racking and decommissioning
Drive replacement in SAN and RAID arrays, memory, PSU and CPU replacement in HP, Dell and Lenovo blade servers
Using mobile electric lifting platforms; re-looming, cable management, patching and inventory management with Inventox at Sungard, HSBC and Computacenter data centres
Jul 2010 - Nov 2010
5 months
London, United Kingdom
Hardware Support Engineer
JPMorgan-Chase
Providing hardware break-fix support for HP, Dell and Lenovo desktops, laptops and printers at London Wall and Liverpool Street sites
Jun 2008 - Jul 2010
2 years 2 months
Project Engineer
Maindec Computer Solutions
Troubleshooting installations of bespoke applications, managing backup tape rota, imaging and rolling out workstations, call management with Topdesk
Account management with AD and Exchange, decommissioning old PCs and other BAU duties
Maintaining HP printer, desktop and laptop hardware; imaging, configuration and deployment; user email, profile and data migration; use of Zenworks, HP OpenView, HP JetAdmin and AD
Apr 2008 - Jun 2008
3 months
London, United Kingdom
2nd Line Support Engineer
Parking and Traffic Appeals Service
Managing daily and weekly tape backups, server management, BAU support
User account management on Exchange and AD in a Server 2003 environment
Oct 2007 - Apr 2008
7 months
Field Engineer
Lantec/Fujitsu Siemens
Installing comms room servers, cabling, switches, patch bays and routers; performing server builds and maintenance at RBS and HBOS sites
Rolling out and training on Motorola Symbol MC70 Win Mobile 5 PDA handheld scanners for Tesco stores
Configuring and installing NCR EPOS systems in Primark stores across the South East
Languages
English
Advanced
German
Elementary
Education
Sep 1994 - Jul 1996
Barnsley College
HND Performing Arts, Creative Music Technology · Performing Arts · Barnsley, United Kingdom
Sep 1992 - Jul 1993
Ealing Tertiary College
HNC Engineering, Electronics & Telecoms · Engineering · United Kingdom