Jonathan (R) H.

Server+ Certified

Stedham, United Kingdom

Experience

Sep 2025 - Oct 2025
2 months
Remote

Modern Workplace Migration Engineer

Utilize

  • Migrating users in Africa and Asia remotely into Intune for MSIChoices
Aug 2025 - Sep 2025
2 months

Windows Deployment Engineer

SCC Flex

  • Deploying Windows 11 laptops for Connells Estate Agents group
Jul 2025 - Aug 2025
2 months

Windows Deployment Engineer

Exponential-E

  • Deploying approximately 300 Windows 11 devices for Havant Borough Council
Nov 2024 - Dec 2024
2 months

Windows Deployment Engineer

SCC Flex

  • Deploying Windows 11 machines at Pets at Home stores in the South East
Feb 2023 - May 2023
4 months

Windows 11 Rollout Engineer

Hampshire County Council

  • Site based client facing deployment and decommissioning of around 3000 laptops
  • Stock management
  • Customer tech support
Jan 2023 - Feb 2023
2 months

Win 10 Rollout Engineer

Royal Marsden Hospital

  • Site wide deployment of 2000 Windows 10 desktops
Jul 2022 - Nov 2022
5 months

IT Trainer

HMPS

  • HMPS staff IT trainer for Windows 10 rollout project
Mar 2022 - Jul 2022
5 months

Project Coordinating Engineer

Frimley Park Hospital

  • Managing a team of engineers on an EPIC patient data system rollout for an estate of 800 devices
May 2021 - Mar 2022
11 months

Deskside 2nd Line Engineer

Ambassadors Theatre Group

  • BAU troubleshooting support for 50 theatres worldwide, including SCCM management, Autopilot deployments, Intune device management, Office 365, Citrix Server, Mimecast, Azure AD and on-prem Exchange
  • Printer management, macOS, iOS and Android support
May 2020 - Dec 2020
8 months

Windows 10 Deployment Engineer

Hillingdon Hospital Trust

  • Imaging, deploying and decommissioning of desktops and laptops in a Windows 10 refresh project
Aug 2019 - Apr 2020
9 months

Windows 10 Deployment Engineer

Capita/West Sussex County Council

  • Windows 10 imaging and deployment of 3000 devices across West Sussex and hardware maintenance
Jul 2019 - Aug 2019
2 months

2nd Line Engineer

Nomad Foods Hull

  • Supporting Windows 10 users post-roll-out, resolving application issues, software patching and advice
Nov 2010 - Feb 2019
8 years 4 months

Customer Engineer

Computacenter/Hemmersbach

  • Providing BAU 2nd line support for IMS, CW Surveyors, Nationwide BS and General Electric, managing AD, Exchange, SafeBoot, VMware, customer hardware and software support
  • SCCM management, Autopilot deployments and Intune device management for GE and Nationwide
  • Leading migrations and projects for Santander, refitting PCs, teller equipment, installing switches, patching and cabling in branches
  • Data centre support including server, SAN and switch management, racking and decommissioning
  • Drive replacement in SAN and RAID arrays, memory, PSU and CPU replacement in HP, Dell and Lenovo blade servers
  • Using mobile electric lifting platforms; re-looming, cable management, patching and inventory management with Inventox at Sungard, HSBC and Computacenter data centres
Jul 2010 - Nov 2010
5 months
London, United Kingdom

Hardware Support Engineer

JPMorgan-Chase

  • Providing hardware break-fix support for HP, Dell and Lenovo desktops, laptops and printers at London Wall and Liverpool Street sites
Jun 2008 - Jul 2010
2 years 2 months

Project Engineer

Maindec Computer Solutions

  • Troubleshooting installations of bespoke applications, managing backup tape rota, imaging and rolling out workstations, call management with Topdesk
  • Account management with AD and Exchange, decommissioning old PCs and other BAU duties
  • Maintaining HP printer, desktop and laptop hardware; imaging, configuration and deployment; user email, profile and data migration; use of Zenworks, HP OpenView, HP JetAdmin and AD
Apr 2008 - Jun 2008
3 months
London, United Kingdom

2nd Line Support Engineer

Parking and Traffic Appeals Service

  • Managing daily and weekly tape backups, server management, BAU support
  • User account management on Exchange and AD in a Server 2003 environment
Oct 2007 - Apr 2008
7 months

Field Engineer

Lantec/Fujitsu Siemens

  • Installing comms room servers, cabling, switches, patch bays and routers; performing server builds and maintenance at RBS and HBOS sites
  • Rolling out and training on Motorola Symbol MC70 Win Mobile 5 PDA handheld scanners for Tesco stores
  • Configuring and installing NCR EPOS systems in Primark stores across the South East

Languages

English
Advanced
German
Elementary

Education

Sep 1994 - Jul 1996

Barnsley College

HND Performing Arts, Creative Music Technology · Performing Arts · Barnsley, United Kingdom

Sep 1992 - Jul 1993

Ealing Tertiary College

HNC Engineering, Electronics & Telecoms · Engineering · United Kingdom

Certifications & licenses

Comptia A+

Comptia CIOS IT Operations Specialist

Comptia CNIP Network Infrastructure Professional

Comptia Linux +

Comptia Network+

Comptia Server+

MCSA -Microsoft Certified Systems Administrator

PCEP -Python Certified Entry-Level Programmer

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