Heiko Schwenke
Founder and Owner
Experience
Founder and Owner
Schwenke Services and Consulting
Freelance Consultant
Praxis Consulting
Managing Director/Vice President EMEA
Hartford Steam Boiler International GmbH
Head of Service Competence Center
Metso Minerals (Deutschland) GmbH
Head of Aftermarket, Service, and Trading
Mahle Industriefiltration GmbH
Head of Service
Beumer Maschinenfabrik GmbH & Co. KG
Head of Customer Service Germany
Atlet Flurförderzeuge GmbH
Regional Service Manager East Germany
GE Medical Systems Deutschland GmbH & Co. KG
Business Development Manager Dräger Service
Dräger Medizintechnik GmbH
Summary
Profitability improvement in industrial service - 15% is always possible
As an interim manager and Six Sigma expert, I help companies increase their efficiency and effectiveness in service and sales.
Companies benefit from this through significantly increased profitability, improved market share, higher customer satisfaction, greater employee motivation, and stronger competitiveness.
To achieve this, I bring over 25 years of professional experience as a Six Sigma expert, applying methods for process optimization and cost reduction with great passion.
Skills
Current Focus Areas: Interim Manager In After-sales Service And Sales
Current Focus Areas: Consultant For Digital Transformation (Predictive Maintenance, Internal Service Processes)
Over 25 Years Of Leadership Experience As Managing Director, Head Of Service Division, And Sales Director In Leading International Industrial Companies
Long-standing Experience In Personnel Management, Service And Sales, Supply Chain And Quality Management In After-sales
Expertise As A Six Sigma Black Belt In Organizational Development, Restructuring, Efficiency Improvement, And Cost Reduction Through Process Optimization Across The Entire Value Chain
Broad Industry Experience: Machinery And Plant Engineering, Medical Technology, Metal Recycling, And Environmental Technology
International Assignments: Dach Region, United Kingdom, Italy, France, Poland, Usa, China, And India
Working Style Characterized By Analytical And Systematic Approach
Cooperative Leadership Style And Successful Combination Of Planning And Hands-on Implementation
Personality Marked By Goal Orientation And Resilience
Confident Presence And Motivating Interaction With People At All Levels
Customer And Goal-oriented Way Of Working
Ms Office 365, Ms Project, Ms Dynamics
Erp Systems: Sap R/3 (Cs Module), Salesforce Crm, Ms Dynamics
Languages
Education
Braunschweig University of Technology
Diploma in Engineering · Mechanical Engineering, Precision Engineering, Measurement and Control Engineering · Braunschweig, Germany
Certifications & licenses
Certified Six Sigma Black Belt
GE Medical Academy, Buc, France
Profile
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