Haseeb (Ur rehman) Khattak

Counter Service Officer

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Nowshera, Pakistan

Experience

Mar 2023 - Present
2 years 11 months

Counter Service Officer

Bank Alfalah

  • Balance and replenish issuance, liquidation and cancellation of banker cheque, receive and process cheques for clearing/collection, internal/online transfer, RTGS transactions, provision of customer statements
  • Provide and ensure prompt and efficient customer services to maximize turnaround time per customer
  • Manage all cash related transactions including cash deposits, cash payments, utility bills collection, home remittance transactions in line with internal and external SOPs
  • Manage inward and outward clearing by performing scrutiny of instruments
  • Handle CIF amendment and dormant account activation
  • Open new bank accounts according to guidelines
  • Provide information to customers on account status and balances
  • Suggest effective ways to promote bank products and services and increase customer satisfaction
  • Ensure compliance with bank policies, procedures, code of conduct and regulatory guidelines
  • Ensure protection of customers’ confidential information
  • Assist customers in resolving queries and complaints and provide feedback
  • Apply proactive customer service techniques to ensure customer satisfaction and retention
Dec 2021 - Mar 2023
1 year 4 months

Branch Service Officer

United Bank Limited

  • Manage cash counter operations as teller of the branch
  • Balance cheque books and ATM cards
  • Scrutinize cheques and lodge outward clearing through CCU
  • Issue payment orders and funds transfers
  • Handle payment, receipt, and sorting of local and foreign currency cash
  • Enter opening cash balance, post all receipts and payments
  • Handle utility bills according to SOPs
  • Prepare cash management reports as per SBP guidelines
Sep 2021 - Nov 2021
3 months

Quality Assurance Inspector

Unisa Pharmaceutical Industry Private Limited

  • Visit the plant daily/periodically to check operations are carried out according to SOPs and ensure containers are labeled and stored correctly, instruments are calibrated, scoops are cleaned and labeled, area is cleaned and documentation maintained
  • Check and ensure personal hygiene and protective measures (PPE) of staff at production area
  • Verify pre-manufacturing conditions including cleanliness, humidity, ventilation, removal of residues, documentation, and equipment cleanliness
  • Ensure standard methods and give line clearance for dispensing of raw material & LDPE, batch manufacturing (solution preparation), filling of solutions, autoclavation (sterilization of bottles), and packing
  • Ensure standard methods for raw material, WFI sampling before batch manufacturing, bulk sample after batch manufacturing, first and last tray bottle sampling, and sterilized/finished bottle sampling
  • Ensure in-process control during filling of each bottle including issuing release slip, volume variation control, empty bottle weight limits, and perform IPQC for each batch if required
  • Ensure on-time completion and submission of batch manufacturing record (BMR) for each batch
Jan 2021 - Sep 2021
9 months
Islamabad, Pakistan

Quality Control

Capital Chemical Industry

  • Execute specific inspections on materials, including testing of raw materials like water based and oil based paints
  • Operate HSD mixer attritor for solvent based and water based paint at lab scale
  • Test all types of decorative paints, understand their manufacturing and raw materials
  • Use different techniques to check the quality of water based and oil based paint and raw materials
  • Test and approve all new materials prior to usage to ensure quality standards are met
Sep 2020 - Dec 2020
4 months
Nowshera, Pakistan

Chemistry Teacher

Peshawar Model School

  • Prepared and gave lectures to students and conducted discussions on the topics taught
  • Assisted students with problem sets, papers, and other subject-related coursework
  • Motivated students to become interested in chemistry
  • Developed students’ knowledge
  • Covered all topics of 9th and 10th grade
  • Developed quizzes, exams, and homework
  • Revised the syllabus to meet accreditation standards
  • Coordinated grading and labs with a team of 4 teaching assistants

Summary

Detail-oriented chemist coming with a bachelor degree in chemistry. Have successfully pursued BS (Hons) in Chemistry from government post graduate College Nowshera. Possess lab maintenance, time-management, problem-solving, analytical, multi-tasking, organizational, and documentation skills. Being motivated with good attitude, strong analytical and development skills. Gained hands on experience in Paint industry as quality control (paint chemist) and experience in pharmaceutical industry as QC/QAI and gained banking experience working as cashier in bank alfalah . Proven leader who has demonstrated excellence in all domains including professional engagement, academics leadership roles and extra circular activities. Deeply interested in the field of Chemistry looking for challenging opportunities in this space.

Skills

  • Ms Office
  • Adobe Photoshop, Illustrator
  • Video Editing And Photography

Languages

Pashto
Native
English
Advanced
Urdu
Advanced

Education

Oct 2017 - Aug 2021

Government Post Graduate College Nowshera (Affiliated with Abdul Wali Khan University Mardan)

BS (Hons), Chemistry · Chemistry · Nowshera, Pakistan

Oct 2014 - Jun 2016

FG Degree College for Boys Nowshera Cantt

FSc, Pre Engineering · Pre Engineering · Nowshera, Pakistan

Oct 2012 - Apr 2014

Al Rashid Model School Amangarh Nowshera

SSC, Science · Science · Amangarh, Pakistan

Certifications & licenses

AutoCAD

Virtual University Of Pakistan

Creative Writing

Virtual University Of Pakistan

Digital Literacy

Virtual University Of Pakistan

Digital Marketing

Virtual University Of Pakistan

Freelancing

Virtual University Of Pakistan

Graphics Design

Virtual University Of Pakistan

WordPress

Virtual University Of Pakistan

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